At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Great service, truck was easy to drive,over all great experience
- Jason, September 2012
Nice and seamless. No problems at all.
- Steve, September 2012
Was very satisfied with car hire and parking
- Angelika, September 2012
Totally pleased with your service from booking, collecting us from the airport (an entertainment in itself). Lovely car, easy to drive, good petrol consumption, fast turn around back to airport when we dropped off. Will cetainly recommend you.
- Lorraine, September 2012
We had a good experience with Alpha and the staff were friendly and helpful. A friend recommended us and we everything went well and it was no dis-advantage to not have the vehicle at the airport.
- Marie, September 2012
Was recommended by friends and will recommend to our friends, great little depot and staff down on the goldcoast and nice cars
- Wayne, September 2012
We were so blessed by your company. This is the second time we have used you. The hyundai was fantastic as was the service. Impeccable service in fact and I have already talked to anyone who will listen about how great you are. From the moment we made our first enquiry til we returned the vehicle we were treated like royalty. Well done.
- Dawn, September 2012
My whole interaction with Alpha was very straightforward and relaxed. Very satisfied with it all.
- Leanne, September 2012
I have hired from you twice now..... Service on both occasions has been great..... Office staff have been great.... Shuttle staff are friendly. I have recommended you to friends :)
- Michelle, September 2012
We are repeat customers and can not fault the proffessional way your business is conducted....Happy also with the condition of vehicles and mostly 'the price'. Many thanks and we will meet again soon....Neil and carol latham
- Gregory 'neil", September 2012
Staff were very helpful especially as we had a wheel chair and quite a lot of luggage. The shuttle bus drivers both ways were very good in handling our luggage.
- Carolyne, September 2012
The shuttle bus took us back to the airport after returning the car within 10 minutes and the driver was very obliging. This is the second time I have used your company and will not hesitate in using you again.
- John, September 2012
My family and I are very happy with how easy and friendly the service was with Alpha car hire. We will recommend Alpha to all of our family and friends. Also we'll rent again with Alpha car hire.
- Antonio, September 2012
Easy & problem free pick up and drop off of car hire. Have hired cars from other companies on the gold coast and found Alpha to have newer cars at a better rate which is great. Definately will not hesitate to hire from Alpha in the future if required.
- Tracy, September 2012
The car was very good and clean. It was a very new car which was good. Service was very good.
- Noel, September 2012
This is our second time and you are still giving great service with a smile. Thank you.
- Robert, September 2012
We were blown away at the very helpfull people at Alpha. If there is better service and care anywhere,then show me. A young family of four arriving into a city we had never been to, our flight being 2.5 hrs late,and to find this service,turned our bad start into a great holiday. Thank you for your offer of a $20.00 voucher,but after what you did for us we not feel right about accepting the voucher. Thank you, and rest assured, if we return to melbourne or need a hire car anywhere Alpha is,you will do us. Colin neabeaur and family
- Colin, September 2012
I love hiring from Alpha Hire Car. Its affordable and the standards are high :-)
- Melissa, September 2012
Great service and nice car.. Thanks. Would recommend to anyone. Happy to hear its a family business too.
- Lucas, September 2012
As a past client I would recommend Alpha car hire to anyone.
- Jeffrey, September 2012
Have used Alpha car hire on the gold coast as well as in Brisbane. Price is right and the dervice friendly. Cannot ask for more. Have seen cheaper but at least I know that all my costs are included and they do not try and add any extras.
- Vic, September 2012
Have used several times. Always happy.
- Maria, September 2012
Vehicle was brand new, and getting it was a breeze. Excellent value for money, will definitely be coming back!
- Kris, September 2012
Very helpful staff..... Very friendly/professional and "happy persona ".... Without being pushy or false... Great experiance.....Will use again and have already recomended to friends!!!
- Geoffrey, September 2012
The service I experienced was excellent. The pick up from the airport was within minutes of my placing a call and upon my return the bus was ready to take me back to the airport as soon as I handed over the car. Overall a very pleasant and streamlined service. Thanks
- Vonda, September 2012
This was the fourth time we have hired through you and there is not one thing I can say wrong you are a great bunch of people and very proffesional thank you all and we will be back cheers
- Max, September 2012
Wow, thanks Alpha rentals. I am an ex travel agent and I was blown away with your competitive prices and great service. We will always use Alpha and I will definately be advising my friends to use you guys. Thanks again.
- Yvette, September 2012
Best value for money.....Very reliable;-)
- El-haji, September 2012
I have been fortunate to use Alpha for both storage and car hire and have found the service outstanding and friendly. I recommend it all the time to my fellow tasmanians travelling to melbourne. Which realistically should double your business (2 heads and all that lol)
- David, September 2012
The service for the pickup and return of the vehicle was excellent. The shuttle was at the terminal on my arrival and was waiting at the depot to return me to the airport. Minimal time spent on doing the administrative paper work. Best experience I have had to-date with working with a car hire company. Well done to all.
- Grant, September 2012
Vanita on duty makes us feel very welcome. She was thoughtful and helpful, guiding us with the set up of etac payment so that we do the right thing by everybody. Top marks for vanita!
- Hoy Charn, September 2012
I had nothing but excellent service with the staff at the valley office and the service of pick up and delivery to an approved destination is second to none and such a time and stress saver....I will always use Alpha for any car hire I may require in the future. Thank you..
- Sophia, September 2012
Team was lovely and friendly when we arrived to collect the car, the driver that dropped us back to the airport was the best, extremely friendly and helpful, great asset to the company. I would highly recommend and will definitely go through this branch again if we ever need to rent a car. Thanks heaps!
- Jenny, September 2012
Keep up the great work!
- Edward, September 2012
Very convenient and this was the first time I have used an "off-site" hire car company. Was surprised at how quickly the shuttle arrived and the cost saving was great. Would be hard to find a better priced hire car on the gold coast.
- Jason, September 2012
Micra - very nice car to drive
- Margaret, September 2012
Great service will be using it again! Thank you!
- Cheryl, September 2012
I have used Alpha on two occasions now and find their staff very friendly and helpful. I would have no hesitation in recommending them to anyone and will indeed use them again.
- Pauline, September 2012
Very professional, friendly staff. Thank you.
- Martyn, September 2012
Very happy with overall service. Price was very competative, airport shuttle service very prompt and cheerful driver. Drop off service very handy as well as we had to drop off at goldcoast airport.Will definately use your service for future bookings
- Len, September 2012
Your the best..Friendly service and plenty of smiling faces.Great to see.
- Sue, September 2012
Very friendly shuttle drivers and helpful staff at Alpha
- Dale, September 2012
We couldnt fault the service. This was the first time we had a rental car and certainly wouly go with you guys again
- Sue, September 2012
I found my experience great, this is the second time ive used Alpha and will continue to use again, I have advised friends of Alpha as the rates are very competive the cars are of good quality and always clean. Alpha is now my preferred car hire.
- Catherine, September 2012
Great little car (nissan tida) suited us perfectly. This is our 4th car hire from Alpha and will continue in the future.
- Richard, September 2012
Great price, car and service. I dont hire cars often, but with the ease and professionalism given by the melbourne airport team, I know who I will call first the next time I need to hire. I cannot praise them enough. Thank you Alpha and the melboune airport team
- Anthony, September 2012
Very nice car hire company, friendly staff, no hidden charge, very happy experience.
- Lu, September 2012
Value for money.... Excellent service
- Vasant, September 2012
Regular customer. Continue to be very happy with your service.
- Steve, September 2012
I thought that darren at marooka was very pleasant and he explained everything very well that I understood it, he didnt take long which was very good when people are ina hurry. I loved that I could leave my car parked at the back of the marooka premises and my car was safe. The customer service was vey good when I rang up enquiring about a ute. Darren was very good from marooka could you please pass this on to him if you can. I will use Alpha car hire again they were the cheapest when I rang around and will recommend it to people I know. Thank you so much
- Marissa, September 2012