Testimonials

We guarantee to beat any of our competitors offering the same quality of vehicle and similar terms and conditions for all Australian Car Hire destinations in Australia.

We've saved almost all of those rental car drivers a significant amount of money when they booked with us. We're proud of our reputation as the quickest, easiest way to book cheap car rental in the Australia!

Here's some of the latest feedback from our customers!
Rating: 4.2/5 based on 3630 reviews.

Simple process....Friendly service...Convenient location...

- Simon, January 2013

Very friendly staff... Hasslefree service

- Rajesh, January 2013

I valued the follow up call after an on line enquiry & the flexibility the staff member had in my effort to negotiate a better price. Overall an 'easy' experience with good communication re pick up site at airport etc. Shuttle arrived several minutes after I called as it was on its way - superb! Staff enthusiasm could be improved, though staff were under pressure. An extra staff member may have helped. Thanks!

- Lilith, January 2013

Very happy - good locations, am a returning customer in march.

- Jo, January 2013

We had a brand new car with only 124klms on the clock. Very nice indeed

- Carol, January 2013

Great service with a smile :)

- Bernie, January 2013

We were extremely satisfied with Alpha. We will only hire from you going forward. Thank you..

- Abhishek, January 2013

Fabulous car hot service and very competitively priced thanks cooper gyles wellington new zealand

- Cooper, January 2013

Very good, will hire again

- Nghia, January 2013

Very good will recommend to colleagues and friends.

- Loretta, January 2013

Arrived 0000 hours so had to take taxi to depot but still worth it. Night staff helpful and friendly, in car and away in 10 m minutes. Excellent

- Stephen, January 2013

I would like to say thank you for the way I was treated as a customer, on my arrival I was read threw everything nice and slow to assure me that I understood everything and wasnt made to feel like I was being rushed out the door without understanding everything (even though it was nearly 11.30pm). Also to keith our shuttle bus driver on our way back to the airport was a awesome guy and even gave us 4 dollars for a baggage trolley. Everyone one of your staff is awesome and I will recommend and use your services again in the future.

- Ricky, January 2013

I would not hesitate to recommend you to anyone who plans to hire a car. The service we received was outstanding and will choose your company every time we travel. We have recommended you to several people travelling. We appreciate the short time it takes not only to pick up the car but also when dropping the car off the shuttle was ready and waiting to take us back to the airport. Outstanding.. Thank you for the great service.

- Nicola, January 2013

Quite surprised with the service.

- Alan, January 2013

Strait forward and easy transaction with a minimum of fuss. By the way the shuttle was waiting for us when we got to the carpark so it was less than 10 minutes.

- Mick, January 2013

Your support staff were excellent better than I have experienced before and I am a seasoned traveler.

- Walter, January 2013

I was running late to return my car and get to my flight and one of your employees took me to the airport in record time to try to catch my flight. Although I missed it, I was very impressed by the personal and prompt service by Alpha car rental.Thankyou. I will look to use Alpha again. Dianne

- Dianne, January 2013

Overall experience great and will continue to use Alpha car hire:).

- Brad, January 2013

Overall, good experience. The shuttle drivers have been most helpful, giving up lots of driving tips.

- Shawn, January 2013

Good customer service, pick up & drop off at the airport.

- Ada, January 2013

The crew at coolangatta were really great, its good to receive help full friendly service,they are a treasure to your company!

- Jim, January 2013

The good customer service made my hiring experience very easy.

- Dario, January 2013

We were very happy with the hassle free service. No hidden charges, straightforward hire and return (no monkey business), reasonable prices. A very happy customer!

- Nuwan, January 2013

Excellent service from the moorooka office

- Oisin, January 2013

Very friendly staff, even let us borrow maps and recommended local eateries! After-hours key return very helpful.

- Jun, January 2013

Excellent vehicle and it was there as mentioned. All terms and condition met. Will recommend to anyone who is looking for a rental vehicle in gold coast.

- Vinod, January 2013

I find the service at Alpha in melbourne amazing given that most customers are in a rush and often confused. I would also like to acknowledge the people who do the pick-ups from the airport, they always greet us with a smile which is a great way to arrive in a city.

- Rachel, January 2013

Hi, I felt staff were friendly,curtious and efficient, I will be returning to gold coast twice more in 2013 and will be requiring a car, I will be using your service again. Regards michele

- Michele, January 2013

Good value for money....Will continue to support you.

- John, January 2013

An excellent hire. We got upgraded to a brand new nissan x trail and the service was great. The price was the price as quoted. Again very pleased with the service and vehicle and got us back to the airport for the early morning flight to wellington all stress free.

- Stuart, January 2013

Thank you for very professional and friendly service. Our vechile was excellent and the staff at the depot, particularly our shuttle bus driver were very helpful and welcoming. We would happily recommend your business and book Alpha car hire for our next holiday - nerida

- Nerida, January 2013

I have previously used Alpha nd on each ocassion have been impressed with the fantastic service provided by all staff. The cars have been averything that was expected and did the job very well with no breakdowns etc.

- Darryl, December 2012

I would like to thank the staff for their help and compassion at a very bad time for us, there handling of the situation was excellent and got us through a very trying extra week and a half, without their help I would have not been able to visit my husband in hospital and get us to the airport to fly back home to new zealand. Thank you to all staff involved. Bob and christine ruddick.

- Christine, December 2012

Oh my goodness I have just returned and you have beat me to it as I was going to send an email to say many of the above. After our car being in an accident at home we chose Alpha from Brisbane to hire a car ( which we live 2 hours away from near byron bay ) and we had such great service and rates, then going to melbourne the following week I went straight to Alpha and the service and vehicle was impeccable. From the original greeting when we walked into the Alpha building, the girl was so delightful, easy and it was such an easy process, when we returned the car I was then on a deadline to get to the plane and the boys in the yard quickly drove us all to the airport and left the other guests that were dily dallying around to get the next shuttle so we didn't have to wait. I was so appreciative of this, the service, the rates, the vehicle ( nissan xtrail ) was exceptional - thank you

- Jane, December 2012

Every thing went as planned and the staff where fantastic

- Doug, December 2012

We had an upgrade and kate one of your staff offered to forward a part of our gps we left in the car. Excellent value for money and company

- Jan, December 2012

Very well looked after, great service

- Nick, December 2012

Friendly and helpful service yet again from matt.

- Shayne, December 2012

The whole experience was a very pleasant one! Thank you!

- Harold, December 2012

Great service will use again and again thanks

- Colleen, December 2012

We had a very good experience and it was our first time with Alpha we will use you next time we come to Brisbane

- James, December 2012

The shuttle was at the airport when I arrived so there was no waiting time and the same for the return to the airport. I am extremely pleased with the service from Alpha - the staff know what they are doing and they do their job well. The cars are in excellent condition and I have recommended Alpha to all my friends who are travelling as I have hired from a few different car rental firms and find Alpha to be number one. Thanks

- Barbara, December 2012

Excellent car condition and customer service.

- Ravi, December 2012

Good service once again both Brisbane and melb.

- Graeme, December 2012

Actually very surprised at the high quality service I received on top of the good value car hire charges. Staff were very efficient, assisted in a very helpful and profesional manner with my bespoke wishes online booking via emails before my arrival in australia, and then when collecting my car they took the time to make sure that all was fine before I left their hendra depot. Mention should also be made of the shuttle bus drivers - very welcoming, friendly and helpful with the loading and unloading of luggage. Return of car at end of hire period was hassle free... And I really mean no hassle at all, hire staff and shuttle bus driver made it their "duty" to get me to the airport for my departure. So it's many thanks Alpha, I will certainly be back one day to hire from you again.

- Tom, December 2012

Very satisfied with our good price and car. Thanks we will be back

- John, December 2012

Always good service, cars always in good nik, good rates too and so far no hassles. Its all good.

- Philip, December 2012

Very friendly staff and the car was in good condition. I recommend it.

- Ranjith, December 2012

Very happy with the quick service and the quality of the vehicles. I've recommended Alpha to family and friends many times. Thanks. Sandro.

- Sandro, December 2012

Funny story. My mothers best friend has worked for hertz for over 30 years, I told her to try you guys this time round... Ironically she rented with you guys. So that's saying something. Also the car we hired was brand new 6 klms on clock. Thanks for that!

- Geoff, December 2012