We guarantee to beat any of our competitors offering the same quality of vehicle and similar terms and conditions for all Australian Car Hire destinations in Australia.
We've saved almost all of those rental car drivers a significant amount of money when they booked with us. We're proud of our reputation as the quickest, easiest way to book cheap car rental in the Australia!
Here's some of the latest feedback from our customers!
Hello, The service I received from Alpha was very good. The vehicle
- Peter Nichols, December 2009
Quite impressive customer service! We enjoyed the use of the cars over the Christmas holiday - they were really great, one was even brand spanking new. All for MUCH less than we would have paid - and have paid in the past - at one of the big name companies. We will be back.
- Charlie, December 2009
Good Morning, For the level of service given, standard of the vehicle and costs for insurance you would have to be way above you competitors. It was nice to pay a fair rate for a great service. Please stay operating as you are, you are a credit to the industry you are in. We wish you all a great XMAS and a Happy New Year. Cheers
- Mark & Michelle Thomas, December 2009
We hired a Getz for 2 days to visit friends in Toowoomba. The car was great to drive and only had 13 km on the clock, we used it all weekend. When we dropped off the car we were immediately transferred to the airport in the courtesy air-conditioned bus in less time than having to find where we should drop a car at the airport and get to the terminal. I would use Alpha Car Hire again and highly recommend to my friends. It is cheap and convenient and the cars are brand new! Well done
- Nicole Peel, November 2009
I found your staff to be very helpful and polite. The short trip over to pickup the car was not at all inconvenient. The ease of collecting the car only took a short time and I found myself to be in a very reliable vehicle. The return of the vehicle was also easy to do. Your staff were ever so helpful in getting back on my way without to much fuss and bother. Again I wish to thankyou for your service and utmost care taken and I would highly recommend you to any of my family and friends.
- Michael Laidlaw, November 2009
Hello, We were very happy with the Car and service we received. Your staff were very helpful and courteous at all times. Regards
- Ponjee and Rosemary Pearce, November 2009
Just a quick note to thank all the Alpha team for what we found to be a great service on our holiday trip to Brisbane and the Fraser Coast area. Our car was a new model Getz and it performed admirably. The shuttle bus service from the International terminal on our arrival, to the airport depot and the priority administration procedures given to us, despite the office being full of fellow customers was fabulous. Also the friendly reception received at the City depot on return and handover was excellent. We whole heartedly recommend your Companies services to fellow travellers seeking to rent vehicles for holiday or business use, at your competitive and economic rates. Count on us to use you again when we need a rental vehicle on future trips. Thanks again.
- Peter and Robyn Wilkinson, November 2009
Alpha's service was awesome, within 5 minutes of calling you from Brisbane airport we were on our way to your depot. And on the return at Coolangatta we were on our way to the airport within a few minutes. Your service was much cheaper than others, and the security deposit was much less. The car was great, nice and clean and no problems with it what so ever. Will definitely be using your services again and will most definitely recommend you to family and friends. Thank you!
- Katherine Field, November 2009
We were happy with the car and service. Will use again. Best prices in the industry for current model cars! Regards
- Garry & Raywyn McDonald, October 2009
Just a quick note to thank Alpha for their prompt service. I rang to be picked up from Gold Coast airport and the response was real quick. The driver and the staff at the office were very courteous and friendly. The car was nice and clean and we had no problems with it. Again on returning the car to the yard we were promptly driven back to the airport. Overall I was completely satisfied with the service offered by Alpha and will recommend you to my friends and anyone else for that matter. I also look forward to doing business with you the next time I come up to the Coast. Thanks
- Rupert Vella, October 2009
The website was easy to understand and gave all details required. The vehicle was spotless and in top condition, thankyou. Also, great value package and the staff were very friendly and helpful. I would like to thank you for assisting us to have a great holiday and would you please thank your staff.
- Sonia, October 2009
Hi Just a note to say a BIG thank you for the SUV we hired from you for our Australian holiday. The Service right from the first enquiry with you was excellent. You made everything so easy and the provision of the GPS was truly valued. We will pass on your business name to all our friends and will of course use you again when we next visit Australia. Best wishes to all your staff
- Mike & Bev Austin, September 2009
Great website, its extremely user friendly, good that you can do quotes on line and actually see what the cars are like follow up call was greatly appreciated. The follow up call from Rowena was one of the main reasons why i chose alpha that and the fact she price-beat. When we picked up car Michael was very helpful. Great very competitive and not afraid to price match. Probably wont even shop around next time just hire off you guys.
- Rachel & Alistair Lawson, September 2009
Hi everyone Our car hire with you was from your Gold Coast branch on Monday 1 June 2009 until Wednesday 10 June 2009. Sorry it has taken us so long to get back to you but Greg and I have only just returned from our trip overseas to see our daughter in the UK and had been to Queensland, to see Mum, before leaving. I would like to take this opportunity to say thank you for making the experience with your company so easy and enjoyable.The website was easy to navigate around and find what we needed for our trip. Also the staff, on the phone and at your site, on the Gold Coast, were really great. Picking up and dropping off the car was made so easy by the service provided by them all. We only needed a small vehicle, for the two of us, and the car we had was excellent and provided us with a fantastic value for money deal. Thank you once again and we will certainly be using and recommending your company to all our family and friends. Kind regards
- Gregory & Judith Rowe, September 2009
Hi ALPHA CAR HIRE, thanks for this opportunity to provide you with feedback on our recent car hire: WEBSITE - Easiest to use - we looked at probably 6 or more car rental website in Brisbane area. We found Alpha Car Hire the clearest, easiest and I think quickest to use. STAFF & SERVICE - Friendly & Courteous. The guys we dealt with on pickup & return were enthusiastic and helpful. They even dropped us off at the airport at nil cost. VEHICLE - Near new, went well, did all it was supposed to do. VALUE - Slightly better than the next best, and miles ahead of some of the other major rental car establishments. Thanks for contributing to an easy and very pleasant holiday. If the situation arises in the future we will be back to you guys - provided you stay the same! Thanks & regards,
- Doug, September 2009
Greetings Ivana, I am happy to respond with regard to your quality survey: I found your web page attractive, easy to follow and contained all of the information or where to find it, that I needed when seeking the information to hire a car. I had a number of telephone conversations with staff at your office and every time I was made to feel very welcome to have called and nothing was any trouble. I was delighted with the vehicle, it was extremely clean, ran extremely well, not a rattle anywhere and no smokers smell. Your rates are very competitive and I was happy to pay the rate you quoted and considered it good value. I will use your company again. Many thanks
- Cliff Miller, September 2009
Our experience with Alpha Car Hire was outstanding. The fact that we could be picked up from our hotel and taken to our hire car made the whole process so easy, as well as getting dropped back to our hotel on returning the vehicle. For a last minute booking the rates we paid were by far the best. Couldn't have asked for better customer service. We will certainly use Alpha Car Hire again!! Regards,
- Tracey, September 2009
Hi, We have just completed a wonderful three week holiday in Australia. One of the key decisions when planning this holiday involved the rental of a suitable vehicle as we have heard many horror stories about the trouble people have had with some rental companies. We decided to go with Alpha Car Hire and we are so glad we did. We received great service from our initial enquiry right through to being delivered to the door of the airport departure lounge. As a result, we would have no hesitation in recommending Alpha to our friends and family. Thanks for helping make our holiday so enjoyable
- Ruth and John Beehre
New Zealand, September 2009
Hi team at Alpha, We had a great time in Qld, and Alpha were great with their friendly very personal and caring service. They made us feel a part of the family. Would recommend Alpha Car Hire to anyone that wants a hassle free and easy rental policy. No hidden extras. Keep up the great team. Regards,
- Denise Smith, September 2009
Thank you for the excellent service we received myself and my friend Marion Wilson during a recent visit to Brisbane. We were collected from the airport without delay, whisked away to the office where our spotless car was waiting for us, and we were off on our way in no time. The office staff were friendly and put us at our ease, and the return of the car was just as efficient. We would use your company on our next visit to Brisbane, it will be a pleasure to use a family owned company like yourselves again. Thank you,
- Joan Woodward & Marion Wilson, September 2009
The service from your team was excellent as was the car, we also found your website a particularly easy one to navigate. We liked the method of returning the car at the airport, with the key lock box ( we haven't struck that with any other rental company) Once again we are very happy and will return in the future Yours,
- Tama & Kathy Wallace, September 2009
Just a few comments on my car hire last Sunday. I found the website easy to use even though I am of retired age. Staff and Service were outstanding and I would recommend them to others. The vehicle was late model, clean and immaculate. Hire rate was better than competitive and I certainly will use again when I need to.
- Fred Woods, September 2009
Hi, I was happy with your website, the service, the vehicle and believe we received value for money. We went with your Company because we had a personal contact from you from our initial website search. We come over to the Gold Coast frequently and will use you again. Regards
- Ian Bevan, September 2009
Thank you Alpha, We enjoyed using your Kia Rio car. A very nice car to drive, and we thought your Alpha service was excellent. Do you have car rental in Sydney or Melbourne, where we plan to go early next year ? Thank you,
- Elizabeth, September 2009
Hi folks will use your service again when next i am in Brisbane...I really appreciated the great client service from the staff - incredibly efficient and courteous. Any organization is only as strong as its culture among the staff...good on ya
- Trevor Fleming, September 2009
Your staff & customer service was excellent. We found the Web site easy to navigate & was user friendly. The whole experience represented value for money & we will be using Alpha on our next visit to the Gold Coast. The only concern related to the condition of the vehicle which had a front suspension noise & shutter at speed, requiring your urgent attention. Thanks again
- Graham, September 2009
We were very happy and had no problems.The person at the Call centre was excellent and sorted things for us. Pickup and drop off could not have been easier or more straight forward. The vehicle was as expected, clean and ran like a charm. Not a problem. I have hired Hundai Getz before from you and they are always the same. Easy to drive and comfortable for a small car. All in all no problems and one happy customer --- we will hire again from you when next in Australia. Maybe next year. Cheers
- Peter White., September 2009
was extremely pleased with the service offered from Alpha from beginning to end. I searched on Google, obtained a fantastic quoted price, was followed up by an emailed discount offer and the following day by a polite call at which point I booked and arranged suitable city pick up and airport drop off. Your staff were all courteous and extremely professional. I will certainly utilise your car hire service on my return Brisbane trips. Kind Regards,
- Dean Taylor, August 2009
Hello Thanks you for asking us for our comments on recent car hire. We were very happy with your service, would definitely use again an recommend to friends. Many thanks,
- Pauline Macleod, August 2009
hired a car for 13 days [10-08-09] the car was a Hyundai Medium size car. Kind regards
- Bob Yellowlees, August 2009
We wish to record our total satisfaction with the hire of the Hyundai Accent during our recent holiday to the Sunshine and Gold Coasts and Brisbane. From our initial enquiry and response from Bridget and taking delivery from Jerry we found the experience courteous and worthwhile. On previous visits we have relied on friends and public transport but this has proved so convenient that we will obviously take advantage of your cars on future occasions and will be happy to recommend you to others visiting Queensland. You helped make our holiday a success - thanks. Yours faithfully
- Malcolm & Margaret Munro, August 2009
Thank you Alpha for a stress free car hire. Alpha came out on top with comparison to other car hire services! Alpha's rates were very reasonable and the car was an absolute pleasure to drive. Plus they went out of their way in helping me with directions and even took me home after I dropped the car off. I would definitely use Alpha again! Thanks
- Zahra Hopkins, August 2009
Thankyou very much, i found your service to be very good. The car was great. I will be coming back to you guys again next time i need to hire a car Thanks
- Jasmin Hinton, August 2009
Thank you for your follow-up email following a recent 1 week rental at Coolangatta. Website: Excellent website, easy to follow and immediate response to booking. Staff & Service: Very friendly and efficient service at Coolangatta depot (Paula Creagh) Vehicle: Clean and tidy vehicle Value: Very good value for money. Would recommend to friends. Regards
- Neil Ellis, August 2009
It was a pleasure to hire a car off Alpha and on my next trip to Brisbane I will definitely hire with your company. The staff were pleasant both when we picked the vehicle up and on return. A special thanks must go to the guy who picked us up and returned us to the airport a week later, he was extremely courteous and helpful, once again thanks and I will recommend to our friends travelling to Brisbane.
- Barry Martin, August 2009
We've rented from you twice and you guys are top notch. I'm always skeptical of lowest-cost options, but you provide low cost plus excellent service One of your van drivers
- Chris Bruce, August 2009
You should know that this is the second time I have used Alpha now, and we have had such good service on both occasions we will almost certainly use you again. Most of all we appreciate the no fuss, super fast service when dealing with the paperwork. Admittedly we came on a Sunday this time, but I'm sure we were in and out and away in our car within 15 mins this time. If I had been at London airport, or Rome, It would have taken 3hours. Really. As MacArthur said "We shall return". Regards
- Derek Cantelo, August 2009
I found the service provided by all Alpha Car Hire staff to be very courteous and helpful. I initially had some minor issues with the vehicle rented, but this was also sorted very quickly and professionally. The web site is very user friendly, and the thing I appreciated most was the follow ups to my initial enquiry. You were able to supply the same car as the
- Tony Cucchia, August 2009
Good morning Alpha car hire. Many thanks A great car A grate company see you again when fly back to Coolangatta from Asia . Many thanks
- Dean, August 2009
used your car service in Brisbane with my family. I enjoyed a lot. Your professional service was just unparallel. Price was very competitive and the people, who dealt with us were fantastic with good manner. I am sure in future I shall use your service and will recommend to others. Good luck.
- Ashis Roy, August 2009
Just wanted to say how pleased I was to use your rental company when having my holiday in Aussie August 09. The service was great from someone ring back after I made email inquiry for a price to matching the price I could get from another rental company. The staff when we arrived were helpful and friendly, giving ideas of where to buy petrol on my return trip. Thanks again for adding to our wonderful holiday time. I will look at using Alpha rentals again. Kind Regards,
- Greg Alford, August 2009
Hi Alpha Car Hire, Just a quick email to say thank you. Hiring a car from you was so easy and good value and no BS. We will certainly be using you again.
- Noel & Cheryll Livett, August 2009
I am more than happy for you to use my testimonial on your site. Jerry and the boys at your Hendra location looked after me exceptionally well. Great value for money thanks
- Lloyd, August 2009
When booking through the website, I found it to be easy to use. I was a bit hesitant to use a car hire company that was not at the airport at first but found alpha to be very efficient and reliable when picking and dropping us off at the air port. I have used them once before and recommended them to my parents to hire from and my parents were also very pleased with the service they received by the company. Great value. Thanks
- Leigh and Daniel, August 2009
I was very happy with the service I received whilst in Brisbane recently and found the prices to be very hard to beat. It was a pleasure and I will certainly be doing business with you again next time I head up that way. Once again congrats on the excellent service!
- Dana Pannowitz, August 2009
We thoroughly enjoyed our holiday in Brisbane and down the Gold Coast. We found Alpha extremely helpful with our initial enquiry via the website regarding hiring and pricing. We are not frequent travellers and are often unsure of the correct procedure regarding using the internet and how to book cars, travel and accommodation. The Alpha staff could not have been more friendly and we found the road directory book they put in the car to be extremely helpful and easy to follow. We would definitely book with them again. Many thanks for your friendly service.
- Lesley & Les Button, August 2009
I must say we were impressed with the prompt pick-up and drop-off to the airport, and the friendly service of your staff. The car we were supplied with was exactly what we wanted (as opposed to another experience we had at Cairns!), was tidy, clean and very economical to run. We will be returning for a short trip to Hervey Bay in December with friends and will definitely be booking a car through your company. Regards
- Monica & Mike Will, August 2009
Hi There, I am just writing to congratulate you on such a great car hire company. We hired a mid size vehicle from Coolangatta, after searching for car hire on the Internet. I found your website to be very user-friendly and was impressed with your follow-up call, where you offered us a deal that easily beat all the other quotes we had received from other companies. We were met at the airport by your friendly staff, and soon got into a nice new car and set off on our holiday. We had no problems at all with the vehicle, and received the same great customer service when we returned the car and is was time to go home.Thank you, we will see you next time we
- The Dabrowski Family, August 2009
Hi I found the location very convenient for collecting and returning the car. The car was in good condition and the service great. The man even gave me a lift to the the suncorp office around the corner. Thank you
- Tania, August 2009
We use rental cars for up to two weeks per month from April to December. This was the first time I have used an off airport rental car and I was pleasantly surprised at the experience. Pick up at the airport was efficient and faster than getting a rental car at the airport (where there is often a queue). The depot is close to the Gateway motorway so is very convenient and the car pick up was fast. The car was near new, in excellent condition with a full tank of gas. Staff were courteous and efficient and I felt well looked after. I will use Alpha again. Regards,
- Richard Burton, July 2009