We guarantee to beat any of our competitors offering the same quality of vehicle and similar terms and conditions for all Australian Car Hire destinations in Australia.
We've saved almost all of those rental car drivers a significant amount of money when they booked with us. We're proud of our reputation as the quickest, easiest way to book cheap car rental in the Australia!
Here's some of the latest feedback from our customers!
Hi everyone Our car hire with you was from your Gold Coast branch on Monday 1 June 2009 until Wednesday 10 June 2009. Sorry it has taken us so long to get back to you but Greg and I have only just returned from our trip overseas to see our daughter in the UK and had been to Queensland, to see Mum, before leaving. I would like to take this opportunity to say thank you for making the experience with your company so easy and enjoyable.The website was easy to navigate around and find what we needed for our trip. Also the staff, on the phone and at your site, on the Gold Coast, were really great. Picking up and dropping off the car was made so easy by the service provided by them all. We only needed a small vehicle, for the two of us, and the car we had was excellent and provided us with a fantastic value for money deal. Thank you once again and we will certainly be using and recommending your company to all our family and friends. Kind regards
- Gregory & Judith Rowe, September 2009
Hi ALPHA CAR HIRE, thanks for this opportunity to provide you with feedback on our recent car hire: WEBSITE - Easiest to use - we looked at probably 6 or more car rental website in Brisbane area. We found Alpha Car Hire the clearest, easiest and I think quickest to use. STAFF & SERVICE - Friendly & Courteous. The guys we dealt with on pickup & return were enthusiastic and helpful. They even dropped us off at the airport at nil cost. VEHICLE - Near new, went well, did all it was supposed to do. VALUE - Slightly better than the next best, and miles ahead of some of the other major rental car establishments. Thanks for contributing to an easy and very pleasant holiday. If the situation arises in the future we will be back to you guys - provided you stay the same! Thanks & regards,
- Doug, September 2009
Greetings Ivana, I am happy to respond with regard to your quality survey: I found your web page attractive, easy to follow and contained all of the information or where to find it, that I needed when seeking the information to hire a car. I had a number of telephone conversations with staff at your office and every time I was made to feel very welcome to have called and nothing was any trouble. I was delighted with the vehicle, it was extremely clean, ran extremely well, not a rattle anywhere and no smokers smell. Your rates are very competitive and I was happy to pay the rate you quoted and considered it good value. I will use your company again. Many thanks
- Cliff Miller, September 2009
Our experience with Alpha Car Hire was outstanding. The fact that we could be picked up from our hotel and taken to our hire car made the whole process so easy, as well as getting dropped back to our hotel on returning the vehicle. For a last minute booking the rates we paid were by far the best. Couldn't have asked for better customer service. We will certainly use Alpha Car Hire again!! Regards,
- Tracey, September 2009
Hi, We have just completed a wonderful three week holiday in Australia. One of the key decisions when planning this holiday involved the rental of a suitable vehicle as we have heard many horror stories about the trouble people have had with some rental companies. We decided to go with Alpha Car Hire and we are so glad we did. We received great service from our initial enquiry right through to being delivered to the door of the airport departure lounge. As a result, we would have no hesitation in recommending Alpha to our friends and family. Thanks for helping make our holiday so enjoyable
- Ruth and John Beehre
New Zealand, September 2009
Hi team at Alpha, We had a great time in Qld, and Alpha were great with their friendly very personal and caring service. They made us feel a part of the family. Would recommend Alpha Car Hire to anyone that wants a hassle free and easy rental policy. No hidden extras. Keep up the great team. Regards,
- Denise Smith, September 2009
Thank you for the excellent service we received myself and my friend Marion Wilson during a recent visit to Brisbane. We were collected from the airport without delay, whisked away to the office where our spotless car was waiting for us, and we were off on our way in no time. The office staff were friendly and put us at our ease, and the return of the car was just as efficient. We would use your company on our next visit to Brisbane, it will be a pleasure to use a family owned company like yourselves again. Thank you,
- Joan Woodward & Marion Wilson, September 2009
The service from your team was excellent as was the car, we also found your website a particularly easy one to navigate. We liked the method of returning the car at the airport, with the key lock box ( we haven't struck that with any other rental company) Once again we are very happy and will return in the future Yours,
- Tama & Kathy Wallace, September 2009
Just a few comments on my car hire last Sunday. I found the website easy to use even though I am of retired age. Staff and Service were outstanding and I would recommend them to others. The vehicle was late model, clean and immaculate. Hire rate was better than competitive and I certainly will use again when I need to.
- Fred Woods, September 2009
Hi, I was happy with your website, the service, the vehicle and believe we received value for money. We went with your Company because we had a personal contact from you from our initial website search. We come over to the Gold Coast frequently and will use you again. Regards
- Ian Bevan, September 2009
Thank you Alpha, We enjoyed using your Kia Rio car. A very nice car to drive, and we thought your Alpha service was excellent. Do you have car rental in Sydney or Melbourne, where we plan to go early next year ? Thank you,
- Elizabeth, September 2009
Hi folks will use your service again when next i am in Brisbane...I really appreciated the great client service from the staff - incredibly efficient and courteous. Any organization is only as strong as its culture among the staff...good on ya
- Trevor Fleming, September 2009
Your staff & customer service was excellent. We found the Web site easy to navigate & was user friendly. The whole experience represented value for money & we will be using Alpha on our next visit to the Gold Coast. The only concern related to the condition of the vehicle which had a front suspension noise & shutter at speed, requiring your urgent attention. Thanks again
- Graham, September 2009
We were very happy and had no problems.The person at the Call centre was excellent and sorted things for us. Pickup and drop off could not have been easier or more straight forward. The vehicle was as expected, clean and ran like a charm. Not a problem. I have hired Hundai Getz before from you and they are always the same. Easy to drive and comfortable for a small car. All in all no problems and one happy customer --- we will hire again from you when next in Australia. Maybe next year. Cheers
- Peter White., September 2009
was extremely pleased with the service offered from Alpha from beginning to end. I searched on Google, obtained a fantastic quoted price, was followed up by an emailed discount offer and the following day by a polite call at which point I booked and arranged suitable city pick up and airport drop off. Your staff were all courteous and extremely professional. I will certainly utilise your car hire service on my return Brisbane trips. Kind Regards,
- Dean Taylor, August 2009
Hello Thanks you for asking us for our comments on recent car hire. We were very happy with your service, would definitely use again an recommend to friends. Many thanks,
- Pauline Macleod, August 2009
hired a car for 13 days [10-08-09] the car was a Hyundai Medium size car. Kind regards
- Bob Yellowlees, August 2009
We wish to record our total satisfaction with the hire of the Hyundai Accent during our recent holiday to the Sunshine and Gold Coasts and Brisbane. From our initial enquiry and response from Bridget and taking delivery from Jerry we found the experience courteous and worthwhile. On previous visits we have relied on friends and public transport but this has proved so convenient that we will obviously take advantage of your cars on future occasions and will be happy to recommend you to others visiting Queensland. You helped make our holiday a success - thanks. Yours faithfully
- Malcolm & Margaret Munro, August 2009
Thank you Alpha for a stress free car hire. Alpha came out on top with comparison to other car hire services! Alpha's rates were very reasonable and the car was an absolute pleasure to drive. Plus they went out of their way in helping me with directions and even took me home after I dropped the car off. I would definitely use Alpha again! Thanks
- Zahra Hopkins, August 2009
Thankyou very much, i found your service to be very good. The car was great. I will be coming back to you guys again next time i need to hire a car Thanks
- Jasmin Hinton, August 2009
Thank you for your follow-up email following a recent 1 week rental at Coolangatta. Website: Excellent website, easy to follow and immediate response to booking. Staff & Service: Very friendly and efficient service at Coolangatta depot (Paula Creagh) Vehicle: Clean and tidy vehicle Value: Very good value for money. Would recommend to friends. Regards
- Neil Ellis, August 2009
It was a pleasure to hire a car off Alpha and on my next trip to Brisbane I will definitely hire with your company. The staff were pleasant both when we picked the vehicle up and on return. A special thanks must go to the guy who picked us up and returned us to the airport a week later, he was extremely courteous and helpful, once again thanks and I will recommend to our friends travelling to Brisbane.
- Barry Martin, August 2009
We've rented from you twice and you guys are top notch. I'm always skeptical of lowest-cost options, but you provide low cost plus excellent service One of your van drivers
- Chris Bruce, August 2009
You should know that this is the second time I have used Alpha now, and we have had such good service on both occasions we will almost certainly use you again. Most of all we appreciate the no fuss, super fast service when dealing with the paperwork. Admittedly we came on a Sunday this time, but I'm sure we were in and out and away in our car within 15 mins this time. If I had been at London airport, or Rome, It would have taken 3hours. Really. As MacArthur said "We shall return". Regards
- Derek Cantelo, August 2009
I found the service provided by all Alpha Car Hire staff to be very courteous and helpful. I initially had some minor issues with the vehicle rented, but this was also sorted very quickly and professionally. The web site is very user friendly, and the thing I appreciated most was the follow ups to my initial enquiry. You were able to supply the same car as the
- Tony Cucchia, August 2009
Good morning Alpha car hire. Many thanks A great car A grate company see you again when fly back to Coolangatta from Asia . Many thanks
- Dean, August 2009
used your car service in Brisbane with my family. I enjoyed a lot. Your professional service was just unparallel. Price was very competitive and the people, who dealt with us were fantastic with good manner. I am sure in future I shall use your service and will recommend to others. Good luck.
- Ashis Roy, August 2009
Just wanted to say how pleased I was to use your rental company when having my holiday in Aussie August 09. The service was great from someone ring back after I made email inquiry for a price to matching the price I could get from another rental company. The staff when we arrived were helpful and friendly, giving ideas of where to buy petrol on my return trip. Thanks again for adding to our wonderful holiday time. I will look at using Alpha rentals again. Kind Regards,
- Greg Alford, August 2009
Hi Alpha Car Hire, Just a quick email to say thank you. Hiring a car from you was so easy and good value and no BS. We will certainly be using you again.
- Noel & Cheryll Livett, August 2009
I am more than happy for you to use my testimonial on your site. Jerry and the boys at your Hendra location looked after me exceptionally well. Great value for money thanks
- Lloyd, August 2009
When booking through the website, I found it to be easy to use. I was a bit hesitant to use a car hire company that was not at the airport at first but found alpha to be very efficient and reliable when picking and dropping us off at the air port. I have used them once before and recommended them to my parents to hire from and my parents were also very pleased with the service they received by the company. Great value. Thanks
- Leigh and Daniel, August 2009
I was very happy with the service I received whilst in Brisbane recently and found the prices to be very hard to beat. It was a pleasure and I will certainly be doing business with you again next time I head up that way. Once again congrats on the excellent service!
- Dana Pannowitz, August 2009
We thoroughly enjoyed our holiday in Brisbane and down the Gold Coast. We found Alpha extremely helpful with our initial enquiry via the website regarding hiring and pricing. We are not frequent travellers and are often unsure of the correct procedure regarding using the internet and how to book cars, travel and accommodation. The Alpha staff could not have been more friendly and we found the road directory book they put in the car to be extremely helpful and easy to follow. We would definitely book with them again. Many thanks for your friendly service.
- Lesley & Les Button, August 2009
I must say we were impressed with the prompt pick-up and drop-off to the airport, and the friendly service of your staff. The car we were supplied with was exactly what we wanted (as opposed to another experience we had at Cairns!), was tidy, clean and very economical to run. We will be returning for a short trip to Hervey Bay in December with friends and will definitely be booking a car through your company. Regards
- Monica & Mike Will, August 2009
Hi There, I am just writing to congratulate you on such a great car hire company. We hired a mid size vehicle from Coolangatta, after searching for car hire on the Internet. I found your website to be very user-friendly and was impressed with your follow-up call, where you offered us a deal that easily beat all the other quotes we had received from other companies. We were met at the airport by your friendly staff, and soon got into a nice new car and set off on our holiday. We had no problems at all with the vehicle, and received the same great customer service when we returned the car and is was time to go home.Thank you, we will see you next time we
- The Dabrowski Family, August 2009
Hi I found the location very convenient for collecting and returning the car. The car was in good condition and the service great. The man even gave me a lift to the the suncorp office around the corner. Thank you
- Tania, August 2009
We use rental cars for up to two weeks per month from April to December. This was the first time I have used an off airport rental car and I was pleasantly surprised at the experience. Pick up at the airport was efficient and faster than getting a rental car at the airport (where there is often a queue). The depot is close to the Gateway motorway so is very convenient and the car pick up was fast. The car was near new, in excellent condition with a full tank of gas. Staff were courteous and efficient and I felt well looked after. I will use Alpha again. Regards,
- Richard Burton, July 2009
My experience with Alpha Car Hire was very positive. Initially I chose Alpha based on the very competitive price that was offered to me. It was the cheapest quote I received on a new car. I was concerned that being off site of the airports (I used Coolangatta and Brisbane) might have proven complicated and time consuming. However this was definitely not the case. Your offices are located very close to both these airports and pick up and drop off was prompt and hassle free. It was actually easier for me as I did not have to negotiate the very busy and confusing car parks and roads at the airport terminals. The staff and their service was friendly, efficient and professional. I would not hesitate to recommend Alpha to my family, friends and colleagues. When next in Brisbane I will certainly use your business again. Thanks again and regards,
- Nance Storch., July 2009
The team at Alpha Car Hire Thanks for the follow-up guys, we would have no hesitation in recommending your business to friends, and we would certainly contact you next time we fly in to Brisbane.We found your staff to be friendly and courteous and the car provided was great! Once again, well done to all, keep up the good work! Kind regards
- Roger Hooker, July 2009
Would like to congratulate Alpha Car Hire on a smooth, trouble-free experience from beginning to end, topped with friendly and helpful staff - what more can you ask for?
- Pauline, July 2009
This was the first time we have been to the Gold Coast for several years, therefore I first experience with Alpha Car Hire. The vehicle they provided for us which needed to accommodate four adults and two baby seats was fantastic and very economical. We were picked up from the airport on our arrival and driven back on our last day. Great service also at the office and the cost overall was very reasonable. We will certainly rent with Alpha next time and will be recommending them to any friends all family members who may be venturing over to the Gold Coast.
- Roger McLeod, July 2009
Our recent hire of a manual Getz for 12 days was trouble-free and our return by the shuttle to Coolangatta Airport made for a very pleasant experience. Kind Regards
- Robert Aitken, July 2009
Hi I would like to thank the Brisbane Alpha Hire staff for their fast & frendily service. Our car was just right for us and was in top condition.. They were happy to give directions for our trip and to tell us about the new tolls. Pickup & drop off drivers were really nice . We will use again when we come to Brisbane.
- Lois, July 2009
I think your staff were very helpful and curtsies I found that your vehicles were well presented and maintained. Thanks again
- Gavin Hazledon, July 2009
Dear Alpha Cars, Thank you for your efficient and reliable service. I found your company to be very organised and accommodating. We hired a car on 2 separate occasions and it served our purposes well and was done quite seamlessly. Thank you and best regards,
- Liz Adorno, July 2009
Hi Just a note to thank you for your service and professionalism on our recent trip to Brisbane. Our experience in hiring a vehicle from your company was both painless and professional and we would have absolutely no hesitation in doing so again. The car was suitable and performed the task admirably. Once again, many thanks for playing your part in our wonderful experience. Regards,
- Garry, July 2009
I had a good experience with alpha car hire here in the new office at Tullamarine in Melbourne. Very happy with their service and very efficient staff. Thank you. I am happy with the rental rates also. Will definitely use you services again.
- Rona Ciego, July 2009
I recently hired a car with your company beginning of July. Everything went smoothly and the price was unbeatable. I have no hesitation recommending you to family and friends and am currently passing on your details to a family member who is bringing down the North Queensland boys soccer team and parents and they will be wanting approximately 7 vehicles with you. Not to mention I am coming back down to Brisbane in August and will be rebooking with you as soon as I know my dates. Thank you
- Tony Ford, July 2009
What a great company. I was surfing the net for 'reasonably priced' car hire companies and came upon Alpha which was just starting up in Melbourne that very week. As I go to Melbourne on a regular basis, I decided to try Alpha as my previous experience with a car hire company was way over the top. With all the added extras (which were not advertised when I booked the car by the way!) it came in at $509.00. For exactly the same amount of time with Alpha it cost me $167-00. We were picked up from the airport and taken to your rental site which was about a 6 minute drive away. On our return we just drove to the site again and were taken right to the front door of the airport terminal. I will definitely use Alpha again and will also recommend them to all family and friends. Great service. Great people. Great company.
- Antoinette Cameron, July 2009
Hi The car was good and exceeded our expectations. We will certainly recommend you to others. Thank you.
- George & Tony, July 2009