Testimonials

We guarantee to beat any of our competitors offering the same quality of vehicle and similar terms and conditions for all Australian Car Hire destinations in Australia.

We've saved almost all of those rental car drivers a significant amount of money when they booked with us. We're proud of our reputation as the quickest, easiest way to book cheap car rental in the Australia!

Here's some of the latest feedback from our customers!
Rating: 4.2/5 based on 3630 reviews.

Top class service, where in the event that something might go wrong there is someone who cares at the other end of the phone. My family(brother & parents) have used Alpha since my sister migrated to oz and will continue to use again and again.

- Thomas, December 2011

This was the first time we had used Alpha, we received great customer service from highly organised and proficient staff. It was refreshing to be treated with respect after a genuine mistake on our part when we returned the car a day late!

- Neil, December 2011

Danni the account manager in your Brisbane office is fantastic to deal with and keeps me ordering with your business. Always courteous, pleasant and helpful to a very high standard.

- David, December 2011

Definitely use Alpha Car Hire again and have already recommended Alpha to friends and family.

- Annette (annie) And, December 2011

The customer service experience was brilliant. The shuttle driver was quite the people person and the customer service at the office was fantastic. Thank you Alpha car hire!!!

- Katie, December 2011

Really great, thanks so much it's wonderful to have real service for a change.

- Deborah, December 2011

Fantastic service, great little car - everything you could want in car rental.

- Judy, December 2011

I would like to commend the level of customer service I received from Alpha. Initially I was a little cautious hiring as I normally go through Hertz or Europcar, however right from the beginning everyone was so helpful, every touch point I had with Alpha made my experience even more enjoyable. The lady who made my booking was fantastic. She was very paitent and answered all my questions. The two ladies who assited me when I picked up the car went above and beyond the call of duty. They greeted me with a smile, processed the paperwork quickly, printed me a map to the airport and your airport drop off point as well as explaining the toll system to me. I will definitely be recommenging Alpha and will hire from you again.

- Bernadine, December 2011

We were delightfully pleased with all aspects of the rental experience we would certainly use you again.

- Maurie, December 2011

Both transfer drivers were fantastic, good humoured with pleasant personalities, especially for a 5am arrival,just what the doctored ordered :-)

- Terry, December 2011

Shuttle bus drivers very helpful and friendly. Staff in office worked professionally to speed up booking process. Generally very pleased - we have used your service serveral times when visiting from queensland.

- Angus, December 2011

Very efficient and cheap. The service was the same as other hire companies, but the price was heaps less.

- Joseph, December 2011

Thank you once again Alpha your service. It was friendly, helpful and very professional - a complete pleasure. Keep up the fantastic work.

- Kitrina, November 2011

I found the entire experience great. When I first called I spoke to a really friendly helpful lady whose name I can't remember. Everything was great and I have already recommended your company to others. It was my first time hiring a car and your company made it very easy and not at all stressful. Thank you

- Aaron, November 2011

Second time I have hired from Alpha, always very happy with the service standard.

- Donald, November 2011

Great service.Quick and efficient. 10 mins we were picked up from airport by shuttle. Great value for money. Very Happy with car Nissan Tiida. Will definately recommend Alpha Car Hire to family and friends.

- Penny, November 2011

Using Alpha for the first time was hassle free and I'm sure to be hiring another vehicle from Alpha again.

- Alan, November 2011

Very good service and a great alternative to airport hire.

- Ali, November 2011

Lots of thanks to all staff who were so helpful and accomodating to me and my 4 mnth old daughter Lilli. Extra touches like assisting with luggage, opening stroller and helping fit the baby seat made my trip so much easier traveling for the first time as a new mum. Thank you and I will recommend your business to others.

- Katie, November 2011

Ive hired from Alpha Car Hire many times and their service has always been great. Keep up the great work..

- Steve, November 2011

We definitely will use your company again - good to know it is family owned

- Robyn, November 2011

Great service, no hassles,would definitely recommend.

- Andy, November 2011

Very happy with Alpha Car Hire and whenever I come back to the Gold Coast I will be hiring a car from you again :)

- Vicki, November 2011

As I made the booking from overseas and had only read Internet comments on the company without actually knowing it myself, I was more than pleased to find out that everything was the way I had hopped, the car was great, brand new and really clean, the lady at the office desk was extremely efficient and friendly, the whole transaction was extremely simple and straight forward, the GPS worked really well and just the overall impression was a really good one. Thanks a lot!

- Silke, November 2011

Awesome company to deal with. Best customer service ever. Can't wait for my trip down south again. You guys should setup in Mackay. You would kill it!

- Scott, November 2011

All staff very helpful, will be happy to rent again, both in Melbourne and Brisbane.

- Jennifer, November 2011

Very happy with the service and vehicle we hired. Reasonable rates and all options were explained very well. We would recommend to others.

- Glenn, November 2011

I have used Alpha twice in Melbourne and once on the Gold Coast and can't speak highly enough of the staff and value for money. I will only ever use Alpha Car Hire when I travel interstate. Thanks so much :o)

- Kathryn, November 2011

Thoroughly enjoyed the experience. Didn't think it would be so easy. It was the first time I have hired a vehicle. Keep up the good work.

- John, November 2011

Great service, keep it up, I will definately be using you again. Loved the quick pick up and all very hassle free. Good rates too. Thank you.

- Sonja, November 2011

We appreciated the little time it took to obtain and drop off the car. Car drove smoothly and we certainly enjoyed the free upgrade to a larger car. Thanks.

- Patrick, November 2011

Your team at Gold Coast are wonderful. Our plane from Newcastle was running 6 hours late, and they were very plesant and helpful both times I rang to let them know about the delays. Once we arrived, they were there waiting, took us back to the yard, and we were dealt with very well. Car was awesome! Would highly recommend you.

- Amanda, November 2011

We have rented from your company before and been very happy with service, and vehicle, I have already recommended your company to several friends

- Lorraine, November 2011

Very happy with the service and value for money and would use Alpha again next time at Gold Coast airport.

- Therese, November 2011

Nice to be looked after so well. I am glad to be a return customer of your business. I will use Alpha again. Thankyou

- Terence, November 2011

Keep up the good work! Great deal as well as terrific service. Thanks!

- Sarah, November 2011

After the initial miscommunication on MY behalf might I add, it was a fantastic experience and as it was my first time hiring a car i would not hesitate to hire through ALPHA again or to recommend it to family and friends

- Meagan, November 2011

I would like to thank Alpha Car Hire for there service that they provided. The car that I hired was fantastic.

- Donna, November 2011

First time I've hired a car.. Very easy and the cheapest I could find.. well done Alpha!

- Karli, November 2011

Your staff at Fortitude Valley were great. We really appreciated that they came to our hotel and picked us up and then collected the car from the hotel afterwards. Car was fine - clean, tidy and good to drive.

- Mike, November 2011

This is the second time we have used your service and will definately be using it next time we require a hire car

- Ross, November 2011

I have hired from Alpha (Brisbane airport) approximately twenty times during the last 3 years and have never experienced a problem. Alpha is a value for money, efficient well run organisation.

- Joseph, November 2011

Second time we have used Alpha in the last 2 months. Both experiences were great. Have recommended to other travellers already. Staff went the extra mile on my first trip when I left my gps unit in the car and managed to get it to me at the airport before my flight left. Thanks so much. Having an upgrade to a brand new vehicle this time made for a great time in Melbourne with the family. Will use you in the future. Thanks for being a great company with friendly staff.

- Tony, November 2011

Vey happy with the fast service, Friendly staff. A pleasure to do bussiness with, will hire again from you.

- Rosalie, November 2011

Good good gooood !!!!!

- Philip, November 2011

Now hired from Alpha 10 times and will continue to do so.

- Paul, November 2011

This was the second time I have hired from your firm, and would have no problem doing so again.

- Barry, November 2011

Thanks Alpha, you made our trip EAAASSSSSYYYYY!!!

- Kylie, November 2011

I was very impressed by the whole experience, the staff were very helpful and easy to hire through. I will be recommending the service to friends and family. I will defiantly be using your service again.

- Rachel, November 2011

Made my weekend so much easier :)

- Cherelle, November 2011