At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Fantastic value for money and great service. Will definately use your company again and recommend you to others.
- Frances, January 2013
Thank you for making our holiday easy and stress free with excellent directions and fast service. We had a fantastic time and will be using "Alpha car hire" again in our future holidays. We will also be recommend you to our family, friends and our customers at glj mobile window tinting pty ltd here in perth.
- Goran, January 2013
We always find Alpha easy to deal with and good value for money. Great job to you all.
- Kerryn, January 2013
We have used Alpha regularly and always find the cars to be amazingly good value for money
- David, January 2013
Very friendly, very fast, great experience. Will return to Alpha for my next car hire on the gold coast.
- Vanessa, January 2013
No problems of any description thankyou
- Steve, January 2013
We were very happy with the upgrade we were given. The car was clean and ran very well
- Helen, January 2013
I always recommend you guys for car rental.
- Scott, January 2013
Thanks, friendly staff very efficient will use again
- Linda, January 2013
I always use and recommend Alpha, pleasant staff and good rates :)
- Janis, January 2013
Very good all round, thank you.
- Lawrence, January 2013
A totally pleasurable experience...A+++ service and a really comfortble car that fitted perfectly our requirements! Thank you...We will certainly use you again, and would have done regardless of any discount. Cheers janice
- Janice, January 2013
I don't think I have every waited ten minutes for a shuttle - there is either one waiting or one appears within five minutes. I will continue hiring with Alpha as it suits my needs and the staff are excellent and the vehicles are first class. I recommend Alpha to all my friends and family because of the continuing first class service I receive.
- Barbara, January 2013
Excellent service was my first time rental with them and would use again
- Lena, January 2013
Staff were very helpful and friendly
- Michael, January 2013
Nice 'n easy rental, pleasant staff, car of choice was available, will use in future.
- Robert, January 2013
Very good service and reasonable price..
- Prasanna, January 2013
Good customer service.. Very pleased to renting a car here again next time
- Anta, January 2013
Very happy with the service.I will hire a car again
- Kingi, January 2013
Had to wait a while for pick up but the driver was very helpful and friendly. Car was better than expected, very new and spotless. Shuttle back to hotel was greatly appreciated. Will be hiring from you next time. Good price too. Cheers.
- Ella, January 2013
Loved the pick up and drop off. No dodging airport traffic.
- Rodney, January 2013
Fast efficient no fuss, very happy. Thank you
- Richard, January 2013
Very good service.
- George, January 2013
I won't go to anyone else.. I've hired off you guys a few times and never had a problem so thank you..
- Trudy, January 2013
Awesome in every aspect from pickup to drop off!! The best value for money by far out of all the car hire companies I enquired with....Many thanks, will definately be recommending you and we'll use your services again! Cheers
- Sarah, January 2013
This was a good alternative to the big guys
- Vernon, January 2013
Excellent value for money
- Paul, January 2013
We hired a xtrail over the xmas period - was excellent - very happy with the car and service we received. We couldnt get a gps on the day but used our phone and it all worked out ok. Hired two car seats for the kids - they were a little on the dirty side but so are their ones at home - can't help that with kids. Got the deal through travelzoo and very happy with the price - will look at using you guys next trip and recommending to our family and friends - thanks very much!
- Tanya, January 2013
Simple process....Friendly service...Convenient location...
- Simon, January 2013
Very friendly staff... Hasslefree service
- Rajesh, January 2013
I valued the follow up call after an on line enquiry & the flexibility the staff member had in my effort to negotiate a better price. Overall an 'easy' experience with good communication re pick up site at airport etc. Shuttle arrived several minutes after I called as it was on its way - superb! Staff enthusiasm could be improved, though staff were under pressure. An extra staff member may have helped. Thanks!
- Lilith, January 2013
Very happy - good locations, am a returning customer in march.
- Jo, January 2013
We had a brand new car with only 124klms on the clock. Very nice indeed
- Carol, January 2013
Great service with a smile :)
- Bernie, January 2013
We were extremely satisfied with Alpha. We will only hire from you going forward. Thank you..
- Abhishek, January 2013
Fabulous car hot service and very competitively priced thanks cooper gyles wellington new zealand
- Cooper, January 2013
Very good, will hire again
- Nghia, January 2013
Very good will recommend to colleagues and friends.
- Loretta, January 2013
Arrived 0000 hours so had to take taxi to depot but still worth it. Night staff helpful and friendly, in car and away in 10 m minutes. Excellent
- Stephen, January 2013
I would like to say thank you for the way I was treated as a customer, on my arrival I was read threw everything nice and slow to assure me that I understood everything and wasnt made to feel like I was being rushed out the door without understanding everything (even though it was nearly 11.30pm). Also to keith our shuttle bus driver on our way back to the airport was a awesome guy and even gave us 4 dollars for a baggage trolley. Everyone one of your staff is awesome and I will recommend and use your services again in the future.
- Ricky, January 2013
I would not hesitate to recommend you to anyone who plans to hire a car. The service we received was outstanding and will choose your company every time we travel. We have recommended you to several people travelling. We appreciate the short time it takes not only to pick up the car but also when dropping the car off the shuttle was ready and waiting to take us back to the airport. Outstanding.. Thank you for the great service.
- Nicola, January 2013
Quite surprised with the service.
- Alan, January 2013
Strait forward and easy transaction with a minimum of fuss. By the way the shuttle was waiting for us when we got to the carpark so it was less than 10 minutes.
- Mick, January 2013
Your support staff were excellent better than I have experienced before and I am a seasoned traveler.
- Walter, January 2013
I was running late to return my car and get to my flight and one of your employees took me to the airport in record time to try to catch my flight. Although I missed it, I was very impressed by the personal and prompt service by Alpha car rental.Thankyou. I will look to use Alpha again. Dianne
- Dianne, January 2013
Overall experience great and will continue to use Alpha car hire:).
- Brad, January 2013
Overall, good experience. The shuttle drivers have been most helpful, giving up lots of driving tips.
- Shawn, January 2013
Good customer service, pick up & drop off at the airport.
- Ada, January 2013
The crew at coolangatta were really great, its good to receive help full friendly service,they are a treasure to your company!
- Jim, January 2013
The good customer service made my hiring experience very easy.
- Dario, January 2013