At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Leave a Google Review

Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

Very happy with the help given by the Brisbane crew

- Gibb, May 2015

All the staff were very friendly and efficient

- John, May 2015

Excellent experience with Alpha... Great phone booking, great reception at start of hire and excellent service on return, altogether an awesome deal, thanks to all, we will see you again kind regards bruce & pam

- Bruce, May 2015

Very happy with the service and car Alpha provided. Will definitely use Alpha again in the future and will easily recommend you to friends and family. Great service :)

- Misty, May 2015

Super value!!!!!!

- Chris, May 2015

Our rep paul was soo wonderful!

- Casey, May 2015

Friendly staff and driver

- Russell, May 2015

Excellant service

- Ian, May 2015

The service was prompt, the staff were friendly and the car rented was clean and drove well.

- Sophia, May 2015

Service was great, car ran well and overall we were happy!

- Martine, May 2015

Friendly staff. Excellent service :-)

- Mary, May 2015

The shuttle drivers and rental staff are all very helpful. Thanks!

- Marcus, May 2015

We were recommended by a friend and would have no hesitation in recommending you to other friends - we were expecting a Getz and received an Almera - more than happy.

- Michael, May 2015

Very good and efficient service

- John, May 2015

We needed a rental car quickly and had not booked in advance, it worked out well

- Glenda And Allen, May 2015

Show were nearest service station is near your depot

- Frank, May 2015

We are more than satisfied with your service!

- Pierre, May 2015

A great company will certainly be hiring again from them.

- Bruce, May 2015

We were very pleased with alfa car hire from the moment we phoned them. They accommodated our urgent needs with a high standard and we found them a very reliable company.

- Darren & Silvia, May 2015

New technology in vehicle was confusing

- Ian, May 2015

Great to see the pickup point beingrelocated

- John, May 2015

Friendly. I'm a single mum and I had a 3month old, pram, portacot, and a suitcase and all of your staff took the time to help me. Much appreciated.

- Tammie, May 2015

Staff was great and van driver who dropped us at the airport as well as the female stafff who collected us were both very approachable and good to talk to. Thank you

- Michael Kenneth, May 2015

More than happy!!!

- Vanessa, May 2015

I have used Alpha car hire a few times before, and recommended them to family and friends.

- Kevin, May 2015


- Charith, May 2015

Awesome price great service!

- Faraz, May 2015

All went very smoothly. Nice staff in gold coast. Good prices, good car. They organised a pickup for me from non-cbd location. Slight mixup with location due to call center initially but sorted by gold coast staff. Thanks

- Paul, May 2015

Terrific service throughout and very friendly staff

- Winston, May 2015

Awesome all the way form pickup to drop off..Thanku

- Katerina, May 2015

Appreciate Alpha's service and its commitment to us as valued customers. I would and have already recommended your service to my family and friends in australia and new zealand.

- Paulo, May 2015

Thank you to all of your staff we dealt with. Coming from a customer service background I truly appreciate good customer service and that is what we received. I will look to rebook with Alpha when required. Thanks again!

- Somer, May 2015

Good service

- Paul, May 2015

We were upgraded to the car we originally tried to book. Dropping the car off was so easy. This is the second time we have used Alpha and will continue to do so.

- Elizabeth B, April 2015

I will highly recommend Alpha cars. Customer service was great when booking a vehicle over the phone, Jacqui was amazing. Even the pick-up and drop off was excellent.

- Paul, April 2015

Very good customer service when we picked up the car, the older lady was a delightful woman who knows how to communicate with the customers.

- Julie, April 2015

Very good price and service,I will surely rent there again

- Gilbert, April 2015

Staff very helpful, friendly and courteous. Staff very conscious of our departure time on a sunday and made all genuine attempts to get us to airport on time. Staff very friendly and genuine towards children on bus.

- Dean, April 2015

The car was excellent and brand new and good value for the rental time.

- Carol, April 2015

I would like to single out kelly at coolongatta for her excellent service - calling us by name, fast, efficient and caring. Thank you

- Geoff, April 2015

So simple and cheap, just what we needed.

- Nick, April 2015

Our experience with Alpha was very good and we would have no hesitation in booking with you when we return to the gold coast next.

- Warren, April 2015

Pleasant experience with no problems

- Glenn, April 2015

I was very impressed by the quality of the vehicle given the price. We will definitely use your company again and recommend to others

- Emma, April 2015

Very friendly staff and nice car will come back next time

- Xiwen, April 2015


- Anthony, April 2015

Friendly and professional staff. Shuttle drivers were courteous and efficient, particularly the man who took me to the airport.

- Kim, April 2015

Happy & professional staff made our experience with Alpha easy. Would recommend your company to anybody. A very pleasant experience and a great vehicle which suited our needs perfectly.

- John, April 2015

This was a good cheaper option than hiring a car at the airport.

- Ron, April 2015

Great service as always.

- Carol, April 2015