At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Great service, offered to give us a bigger car so we could fit our bike box in.... How fantastic was that! - Alastair Riley
- Alastair, August 2015
Love having a rental company close to where I live. Much more convenient than having to go in the city or out the airport for locals renting. Could you send cars requested to other depots if not available at the requested location but available at other locations? For example, tomorrow the car I want is not available at the Moorooka store, but is at the airport store. I am going to use another company though, as it's too far to go out to the airport. If you could have sent the car over to Moorooka today for me for tomorrow I would have rented through Alpha.
- Gai Fiona, July 2015
Excellent service! - Sohaib Altaf
- Sohaib, July 2015
The staff was friendly, prices competitive and the service was second to none. I wouldn't look elsewhere for car parking and car rental. - Carmen Gosstray
- Carmen, July 2015
Staff were fantastic - both phone & in person. Very helpful. Thank you! - Lynne Toomey
- Lynne, July 2015
All good couldnt have asked for more! - Peter Nothman
- Peter, July 2015
Excellent customer service. Thank you Melbourne Airport Alpha Car Hire Staff for providing good service. I have decided to hire from you guys only.- Kiran Parmar
- Kiran, July 2015
I like the off airport location for the location and the price. - Robyn Gordon-Brown
- Robyn, July 2015
I left my sunglasses in the car and Alpha kindly dropped them off at the place I was staying the next morning. Much appreciated! - Stewart Janson
- Stewart, July 2015
A good experience! Reasonably priced vehicles and good service. We were dropped to the railway station after returning the vehicle which was appreciated. - Vern Traill
- Vern, July 2015
We will definitely use Alpha again! - Greg Moulding
- Greg, July 2015
I booked a car during the busy school holiday period but the booking and delivery process was still simple and seamless. - Wayne Slager
- Wayne, July 2015
Good service overall! - Russell Gleig
- Russell, July 2015
The Kia car was just perfect for our needs and connections could not have been smoother. Our holiday in oz was memorable!- Noelene Wilmshurst
- Noelene, July 2015
Sean from Tweed Heads was so helpful :) - Crystal-Lee Borowski
- Crystal-lee, July 2015
Car was nice, comfortable, good on fuel and went on without a problem. All your staff were nice and friendly. Thanks heaps! Simon Scott
- Simon, July 2015
I was very impressed with all the staff especially Jaime! Thanks!
- Nelson, June 2015
- Salvatore, June 2015
Car was fantastic. Staff were nice. Reasonable price.
- Indianna, June 2015
Great service, knowledgeable team member,quick service, painless experience.
- Michael, June 2015
Very happy to recommend, good friendly service each time I have used you guys
- Stevre, June 2015
I was very impressed with the Brisbane site manager who went out of her way to assist me with my booking.
- Peter, June 2015
As a result of the overall experience I have already booked a vehicle for our next tripin november this year.
- Glenn, June 2015
Thanks guys - it was the first time that we have used an offsite car rental & found the exercise paid off. Not only was it cost effective but not having to negotiate the traffic around the airport was a bonus. We will definitely use Alpha car hire again.
- Wendy, June 2015
I have used Alpha in Brisbane and the Goldcoast service was just as good!
- Deborah, June 2015
Good day guys! My wife and I were totally satisfied with the service, quality of car and over all dealings with Alpha car rentals; we would not hesitate to recommend your company to all our friends. Thanks again!
- Garry & Annemarie, June 2015
Brad at Durack Storage King recommended you & I was delighted with the service, top quality vehicle and price. I will book another truck again for July - I will have a need for one about once a month this year.
- Greg, June 2015
Very happy - we will use you guys again!
- David, June 2015
We were impressed with the happy, friendly staff and the ease of hiring our car. Being picked up from the airport, then returned at the end, was a very convenient way to hire a car. And much cheaper too!!
- Fay, June 2015
Fast and efficient. Counter staff were very hepful on check in and check out
- Kevin, June 2015
Couldn't recommend you highly enough, bent over backwards for us, drivers were friendly and happy best experience when hiring a car. Will definately recommend and use again.
- Sue, June 2015
Very accomodating with swapping to a smaller car by allowing us to change swap over time to suit us thank you
- Gary, June 2015
I've rented from you before & will continue to do so because of value for money & excellent service
- Graeme, June 2015
Young lady at moorooka was brilliant
- Elaine, June 2015
Your staff at tullamarine were exceptional customer service officers. As a manager of a busy customer service environment I would definitely hire them
- Jenny, June 2015
Was very happy with the service. I took the 0 excess and my car was upgraded to a sedan without paying anything extra. Keep up the good work. Cheers
- Ateet, June 2015
Great shuttle service and a great way to exit the airport terminal too.
- Robert, June 2015
Great team who made us feel very welcome when we arrived from nz and dealt with us quickly when we flew out again.
- Richard, June 2015
We enjoyed prompt service, courteous drivers and friendly staff. The pricing is comparable with no hidden costs.
- Russell, June 2015
The car we were given was better then expected thanks.
- Grant, June 2015
Love the service, we will never go anywhere else.
- Beverley, June 2015
Everything was great
- Nigel, June 2015
Great service helpfull starf
- Robyn, June 2015
Very good personal service. Always book with Alpha gold coast. Most times I book over phone and ask for courtenay whom I think is a great asset to your organisation.
- Mary, May 2015
Great staff very quick and friendly
- Malisa, May 2015
Fast and organized. Awesome.
- Ben, May 2015
Highly recommended and have already told friends and family.
- Robert, May 2015
Second and not the last time we will use Alpha. Great service and the best rates. Highest recommendations. Thanks.
- Kevin, May 2015
Provided us a great service and we recommend you to others also
- David, May 2015
Free upgrade, one very happy customer
- Frazer, May 2015