At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Way too easy, reliable and very affordable. Thank you so much for making a stressful trip easier.
- Angela, January 2018
Repeat customer..! More than happy with Alpha and the service received.... Will use this service every time!
- Mark, December 2017
Having used Alpha twice, I now know what to do by way of meeting the shuttle bus etc. Much easier second time round. The ladies in the tweed office are all fantastic, really excelllent service - thanks
- Alicia, December 2017
Everything went smoothly I could not be happier really pleased & at a fair price as well fabulous
- Anthony, December 2017
The staff in the adelaide office were very helpful and friendly, and helped to get us on our way quickly and easily, and also quickly took control of the vehicle on the return as well. Very nice guys - definitely focused on great customer service. The car was very suitable and we had no problems at all. Thank you for the experience, I will definitely be using and recommending Alpha in adelaide again in the future.
- Paul, December 2017
Very impressed with the ease of transaction,great friendly staff on the phone and on site.Easy,simple to deal with and great customer service.
- Jeremy, December 2017
Fast efficient service from the parramatta staff.
- William, December 2017
Everything was excellent and I enjoyed the experience and I want to thank everyone at Sunshine Coast Alpha Car Hire. Regards!
- Robert, December 2017
I'm so happy to deal with you - it's very easy and very professional. I will use your services anytime. Thanks guys and merry Christmas! Cheers!
- Serge, December 2017
Keep up the great work! We have used other companies but they are not as good as Alpha.
- Liza, December 2017
Great service and always with a smile......
- Robert, December 2017
Great experience, service and price. Car was perfect!
- Sharon, November 2017
My whole experience with Alpha was outstanding. The staff at the Adelaide depot were excellent - extremely efficient and friendly. The car was extremely roomy and exceeded my expectations. Very happy first time experience and would definitely use you again.
- Daryl, November 2017
I could not be more satisfied. I am always treated with respect and courtesy and am more than happy.
- Denise, November 2017
Very impressed with the friendly and courteous service, the pickup and delivery is so much better than your competitors, I have recommended Alpha to my friends.
- John Orlando, November 2017
Lara from your Brisbane branch helped me very early in the morning. She was very professional and friendly, it definitely left a great impression on me.
- Brendon, November 2017
Good local customer service! Third time booking with Alpha Adelaide and no need to look for a better deal. They give you best deal, no red tape, great service. No hassles.
- Tina, October 2017
Great customer service from the team, thank you!
- Bruce, October 2017
Very impressed with your service guys. The cost was very reasonable, and the quality of the car was great. Even when we arrived to drop the car off at 6.30am, we were met in the car park by staff and assisted to the shuttle van with our cases. Well done Alpha car hire. We will certainly recommend you to our friends.
- Brent, October 2017
Pleasant, efficient service. Quick process and friendly staff made the whole experience easy and enjoyable. This was the 4th time we had used Alpha and they will continue to be our first choice when needing a rental car. I highly recommend this company!
- Dominic, October 2017
The customer service we received was exceptional. Totally professional and we were very well looked after by the customer service lady at Melbourne Airport. Will be using Alpha all the time now.
- David, October 2017
Excellent customer service made the experience easy.
- Jeffrey, October 2017
I have enjoyed using Alpha car hire services for over a year and found each and every experience to be pleasant, staff are friendly and professional.
- Shaun, October 2017
Wonderful experience, booking online, collection from the airport, car collection and return all went smoothly.
- Russell, September 2017
Great service - very helpful and very outstanding!
- Bruce, September 2017
Didn't have to wait for the shuttle in either direction. Very good service and great value for money!
- Quentin, September 2017
Very pleasant customer service. Very easy to book.
- Kerrie, August 2017
Great service and value for money.
- Julie, August 2017
Excellent price, the truck was in perfect condition, easy to drive and really comfortable for a big move. This company deserves a 5 star!
- Olivier, August 2017
Everything was so easy. Nothing was a problem. Staff were all so friendly and helpful. Thank you very much.
- Wayne, August 2017
I'm a fan. I use your services whenever I need them now.
- Rachel, August 2017
All the staff were so friendly and very helpful. Best service I've ever had. Outstanding!
- Helene, August 2017
Staff were extremely efficient and polite both over the phone when booking our car and also in person when collecting and returning the vehicle. Could not fault.
- Ann, July 2017
We book Alpha cars more than 10 times now and we were always very happy.
- Tilo, June 2017
Everyone were very friendly. Nigel, the driver from the airport was friendly and helpful. Thank you all!
- Lorraine, June 2017
- Gianne, June 2017
Great service. Friendly staff and no fuss- pleasantly surprised!
- Stephen, June 2017
Very pleased with this service. Friendly staff, reasonable price, excellent vehicle, fast processing for both drop off and pickup. Convenient location. Thank you, we will use your services again!
- Emma, June 2017
Great friendly staff, a pleasure to deal with.
- Nancy, June 2017
Customer service at Maroochydore when we collected the vehicle was great.
- Glenda, May 2017
Michelle and Nicki were amazing. I needed to extend the rental on the vehicle for a lot longer than expected due to my car not being ready and they were so accommodating- Michelle especially. Very friendly, very understanding! Couldn't recommend enough :)
- Desi, May 2017
The staff were fantastic - very friendly and efficient.
- Tricia, May 2017
Extremely happy with Alpha's customer service. When I realised I left my phone in the back of the hire car they didn't even hesitate and drive back to the airport to drop me back my phone!!
- Norman, May 2017
Great to do business with!
- Jason, May 2017
Great car, great service, excellent price, and all so hassle free.
- Martin, May 2017
The staff were amazing and very friendly. Thank you for your friendly conversation and efficiency. Regards donna
- Donna, May 2017
A trouble free experience.........Highly recommended car rental company.......Will use again
- Brian, May 2017
Was the best car hire experience I have had. Lovely friendly team and great service. Thank you.
- Heidi, April 2017
Great car great experience, very friendly staff.
- Lee, April 2017
Never experience such a efficient, thoughtful and friendly staff. Job well done Colin!
- Danny, April 2017