At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Leave a Google Review

Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

Large variety of cars to choose, affordable price, no hidden fees, efficient customers services, quick pick-up and drop-off

- Kim, November 2015

Great service and friendly staff.

- Norm, November 2015

Service was great. Charges were exactly as quoted - no surprises. Car was exactly as booked. Shuttle pickup and drop off was nice and easy, no waiting around. I will definitely use you again and recommend to others. Best rental company I have used. Hands down!

- Raelene, November 2015

I have been renting from Alpha for the last few years and I have found every experience fantastic. The service is always good and the staff are very friendly.

- Joanne, November 2015

Girls at the office are lovely to deal with. Very pleasant. Truck hire went well, it's nice and clean. Price overall is very competitive with other company. Pleasure to deal with and we will be back. Thank you.

- David, November 2015

I really appreciate being dropped off where my car was being serviced.

- Brian, November 2015

We had 5 star service right from the booking. All the staff were extremely helpful and friendly which added to our holiday experience. Well done Alpha and thank you!!!

- Trish, October 2015

Very happy with the experience - checkout was super quick which I appreciated. Definitely would come back again

- Robin, October 2015

A very friendly and professional group looking after all all of our wishes. Will definitely use Alpha's services when in melbourne. And recommend their services to friends and family

- Kylie, October 2015

Darren on the front desk is awesome and a great asset for the company - deserves a pay rise. - Tony Burns

- Tony, October 2015

You guys rock! I always use your company when I go to Brisbane but for some strange reason when I visited in August, I used another well known rental company and never again. Your service is quicker even though you are not at the airport, I actually feel more comfortable driving away from your location than the airport anyway. The shuttle service has always been great and the drivers always pleasant and helpful. I only said to my mum yesterday when I dropped the vehicle back that I really loved your company. I will be a repeat customer.- Patricia Brown

- Patricia, October 2015

Good service esp on return as we were stuck in traffic and were running late to check in at airport. Friendly staff. Good vehicles. - Helen Johnson

- Helen, October 2015

A great service and a friendly team. - Ricky Gray

- Ricky, October 2015

Top job! - Paul Lawson

- Paul, October 2015

Your staff were lovely especially the guys driving the shuttle buses. The counter staff were very friendly and helpful also. - Meridith Stevens

- Meridith, October 2015

"Great experience and would recommend based on budget and condition of car." ENG UNG

- Eng, September 2015

Shuttle was already waiting at pickup point by the time I got there. Service at both collection and return was friendly and efficient with little or no waiting. I booked through a link on the tiger air web page. Both the counter staff and I were surprised at how low the charge was - at least $20+/day cheaper than anyone else. - Anselmo Spiga

- Anselmo, September 2015

Very helpful and friendly service. - Anthony Dittmann

- Anthony, September 2015

Alpha car rental and parking has cheapest price one can get in Queensland. Staff is so nice and helpful. Have a wonderful experience with Alpha car rental and parking. - Kawaldeep Singh

- Kawaldeep, September 2015

Would recommend this service to anyone.

- Anastacia, September 2015

Very happy with overall experience. - Amira Bland

- Amira, September 2015

Best experience.Others I contacted were a nightmare.

- Barry, September 2015

Excellent service, great car. 5 star.

- Nancy, September 2015

Great service. Will post on tripadvisor as well :)

- Susan, September 2015

To hire a car was much easier and cheaper than I thought it would be.

- Fiona, September 2015

We are very very happy with your service, we will always book with Alpha.

- Sonia, September 2015

Will use Alpha next time 100%

- Mark, September 2015

I have used and will continue to use Alphas parking & car rental services. Always a good experience with the best prices. - James Vazquez

- James, September 2015

Good service and value for money. - Robird Shamaon

- Robird, September 2015

Pick up from the airport by the shuttle was only 5 minutes wait which was excellent. Very friendly service. Will be recommending Alpha car rentals to friends as it was referred to me by family. - Bernadette Pham

- Bernadette, September 2015

I would have no hesitations in recommending Alpha car hire to work colleagues, family and friends. Your customer service is second to none. Well done team. Thank you for contributing to a wonderful holiday stay in the gold coast. See you again. Tracey Brennan

- Tracey, August 2015

It was great! Iyan Barry

- Iyan, August 2015

Already recommended to friends - great service, good cars. - Ken Treen

- Ken, August 2015

Happy,friendly service - would definitely recommend to others. - Lynnette Warner

- Lynnette, August 2015

Very good and reliable, the staff were very nice and helpful. - Xiao Wang

- Xiao, August 2015

We could not of been happier with service we received from Alpha car rental. We got a terrific family car and a fantastic deal. The customer service was also very freindly and fantastic. Thank you to all at Alpha for the prompt and hassle free service. Your highly recommended from the Hewitt family! - Margaret Hewitt

- Margaret, August 2015

First time using Alpha and I will use again. The service was great and Alpha was easy to find when I returned the car. - Tania Murray

- Tania, August 2015

First time using Alpha and I will use again. The service was great and Alpha was easy to find when I returned the car. - Tania Murray

- Tania, August 2015

Excellent service that I will definitely use again! - Naomi Fayers

- Naomi, August 2015

Staff were very courteous, efficient and helpful. Car was in great condition. Would be more than happy to use Alpha again and recommend to other friends and family.

- Phil, August 2015

Very happy with service and the car

- Jill, August 2015

All good

- Martin, August 2015

The staff were very friendly and helpfull.

- John, August 2015

Very quick paperwork was out of the office and on my way very quick

- Mark, August 2015

Grate customer service nd have no regrets nd will definitely be telling others prices fear help is great nd the car was in great condition muchly appreciate it

- Tupuna, August 2015

All the staff were pleasant, helpful and courteous - a pleasant change. - Paul Leeburn

- Paul, August 2015

A very professional and prompt service - everyone I dealt with was extremely friendly and I was exceptionally impressed with the response from email requests. Will definitely recommend Alpha. - Teresa Segond von Banchet

- Teresa, August 2015

It was fast, efficient and good value. - William Dunlap

- William, August 2015

The people at the service desk and shuttle were very nice and provided us with great service. - Leanne Bornatici

- Leanne, August 2015

The Nissan Pulsar I received was awesome and the staff at the drop off were fantastic. - Antony Robinson

- Antony, August 2015