At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Very easy with no fuss.
- Andrew, July 2016
A very happy customer! I've hired with Alpha several times and can't fault their service.
- Keryn, July 2016
Everything went very smoothly.. The car was clean & the service was great!
- Lisa, July 2016
The transfer from the airport arrived within 5min. Your staff went over and beyond there job requirements.. I had a 6 am flight home and I arrived at Alpha at 450... I was at the airport by 5... Excellent service.,friendly staff and great rates...The car was immaculately clean, spacious and very fuel efficient. I will always highly recommend and always use Alpha car rental. Thank you for the great experience... Cheers....
- Ellen, July 2016
We are coming back in april 2017 and will definitely use Alpha car hire again
- Janlyn, July 2016
I found the whole experience using Alpha car hire extremely satisfying and have already recommended them to somebody else who has already used them since my recommendation.
- Mark, July 2016
We always use Alpha for hire & car parking, so affordable and friendly staff.
- Rebecca, June 2016
I am a user of aloha at Brisbane for parking since you took over bap site. Found out about rental of vehicles- brilliant pricing. Won me.
- Susan, June 2016
The venue was easy to access (location and on site layout), the staff were friendly and helpful, the vehicle (3 tonne truck) was easy to operate/drive and in great condition. All in all a really positive experience.
- Robyn, June 2016
I found it a very pleasant experience and the customer service was excellent, especially for a smaller/lesser car hire company. I deal with all the major ones, Kingmill/Thrifty, Europcar, Budget and Hertz where I could of got a vehicle cheaper through the work that I do with them, but I was glad that I went with Alpha and also quite surprise with the service provided by Alpha.. The price was not too bad but overall the service makes a big difference and will get customers returning. Awesome experience from getting picked up from the airport, picking up the vehicle to dropping it off and getting dropped off to the airport.. Congrats guys on an awesome job!!!!!
- Utifila (woody), June 2016
The staff were very pleasant and helpful. The bus driver was very personable and enquired after each client. The car was clean and ready on time and the staff were very friendly and willing to assist with directions.
- Karen, June 2016
Excellent service! We would rent again from you!
- Andrew, June 2016
Very pleased with the service, the rates and the car.
- Oliver, June 2016
Great friendly team!
- Stuart, June 2016
Excellent rates, very friendly and helpful customer service
- Meegan, June 2016
First time renting and very happy, will be back.. Love your uncluttered website. Staff very helpful & friendly.
- Heather, June 2016
Thankyou, we found everything was simple for us oldies.. The staff were very helpful.
- Newton, June 2016
Great service and affordable price!
- Kelly, June 2016
Thank you - extremely happy with overall service!
- Ed, June 2016
Repeat customer - very satisfied!
- Bob, June 2016
Great service fro the team at the kirra beach site, they gave us a great car and when we returned it they were very busy but still made us feel welcome and then they arranged a shuttle bus to the airport the next day.
- Linda, June 2016
Friendly no hassles service - thank you.
- Fred, June 2016
Very pleasant experience overall starting at the service desk until being dropped off by the driver
- Stan, May 2016
A very smooth rental, friendly staff and good car.
- Michael, May 2016
Excellent service and customer support, late model Hyundai was clean and very feel efficient. Will definitely book with Alpha next time I am in Melbourne.
- Scott, May 2016
Jess was very helpful in getting me street by street directions to drive to O'Reilly's Guesthouse.
- Barbara, May 2016
Well done Alpha! Great customer service..
- Shah, May 2016
Nice staff too!
- Garnt, May 2016
It was easy to book but more importantly the customer service has been excellent. That's the main reason why I will continue to hire from Alpha.
- Amarjeet, May 2016
Great, efficient and friendly service. Contacted from airport to organize pickup and they arrived very promptly. Vehicle supplied worked well and economical to use. Upon return of vehicle they provided great service packing all bags in shuttle vehicle to airport. Staff very courteous to make sure you are happy with service.
- Paul, May 2016
Very helpful and friendly staff.
- Jenny, May 2016
Awesome service, friendly staff and no waiting around like the other car hire mobs. We were told to try you guys and we have passed on the goOd word. Well done by all your staff.
- Ashley, May 2016
Great service,everything was to easy, car was clean and pick up was in a timely manner! Absolutely terrific to deal with. I will be back!
- Ahmed, May 2016
Professional friendly service with reasonable price.
- Jue, May 2016
Great customer service overall. Great price too.
- Mara, May 2016
We have always parked our personal car with Alpha, now we have relocated we still use your car hire facility. Always friendly shuttle drivers and quick with the office admin.
- Donna, May 2016
Great service. Will definitely use Alpha again.
- Angela, May 2016
Fantastic, quick and easy process from start to finish
- Sue, May 2016
Matthew is an asset to the company!
- Mathew, April 2016
Have already recommend Alpha to family and friends, top service!
- Jasmin, April 2016
Absolutely! You provide outstanding service and value for money with efficiency and a smile. Super!!
- Danielle, April 2016
Every aspect was great
- Bradley, April 2016
We have booked through Alpha a few times now and always happy with the price and service.
- Frank, April 2016
Good truck and good access for pick up.
- Rodney, April 2016
Great service and very friendly, helpful staff.
- Simon, April 2016
I like the service - very affordable!
- Harjeet, April 2016
Great service from the girls at pick up and delivery. They are very happy just giving customer service.
- Francis, April 2016
Lovely and friendly ladies.
- Georgina, April 2016
Extremely helpful and friendly staff were great to deal with. They were both more than accommodating, well informed and made the whole process a pleasure. I will definitely go back in future. Very happy with the price (excellent value) and the overall experience! I rated average for question 4, as it was a well-used work ute..Not pretty or clean...But its not meant to be. That's the point. I thought its great they have it as part of the fleet.
- Heath, April 2016
All went according to plan. Very happy with the whole process
- Daniel, April 2016