At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Was a great service and excellent value, would use you again! friendly service as well.
- Sue Frost, August 2010
We found the service friendly and efficient from the time we contacted you to our arrival at Brisbane airport. We would have no hesitation in hiring from you again.
- Ross Bridle, August 2010
This is the second occation I have used Alpha car Hire. Would highly recommend.
- Philip Smith, August 2010
Your overall customer service was good!
- Peter Hay, August 2010
You made our stay in Melbourne most enjoyable with your efficient service and would recommend and use you again, thankyou.
- Evelyn Ballingall, August 2010
Very pleasnt staff to deal with very good price and wont hesitate to recomend your company to friends and family. Thank you.
- Grant Fisher, August 2010
Thank you for your service, we had a great little car and the brisbane road map you lent us was worth its weight in gold. i have already recommended alpha to friends traveling to brisbane in September.
- Dean Hodson, August 2010
Great rates and excellent service some of the other car hire places could take a leaf out of you book. Will use your company again, work in the Airline industry and will be telling my work mates to use Alpha.
- Peter Barton, August 2010
Second year in a row we have used you guys, great prices, fantastic customer service. Very happy :)
- Ashlee Peters, August 2010
We really enjoyed our car rental, it was affordable and easy to do!
- Jillian Gambino, August 2010
My Sister recommended your company to me and she was right in saying that you are good to deal with. First time i'd hired acar in Australia and i found the company to be very good, Really great people to deal with right through out the transaction, no problems whats so ever. Thank you for making it so easy, Herewini Tamihana.
- Herewini Tamihana, August 2010
Very happy with the service received. Yes would recommend to friends and rallies. Good rates.
- Sherman De Silva, August 2010
Very friendly, helpful staff. will be using you again.
- Katie Millar, August 2010
Fantastic service and nothing was a hassle, will definately recommend to friends and family - Thanks!
- Alison Morris, August 2010
Fantastic and friendly service, will definitely use alpha car hire where possible.
- Ryan Goldberg, August 2010
A great service with freindly staff at a competitive price and good vehicles.
- Andrew Reilly, August 2010
Reasonable price compared to airport hire companies; the pick up service punctual. The hire car was appropriate for four people and comfortable.
- Brett Ecuyer, August 2010
Very happy with your service that is why used you and we have recommended you to our friends, keep up the standard Thanks.
- Peter White, August 2010
We were very happy with the proffesional friendly service we recieved, and were very happy with the car, we will definatly use alpha for out next gold coast holiday and will reccomend to others.
- Caroline Smith, August 2010
Hire worked very smoothly. Car went well and transport to/from airport very swift.We will definitely use you in future.
- Rodney Baldwin, August 2010
I love your company.
- Sebastian Cameron, August 2010
I live in Brisbane and arranged the car for a visitor. I was very impressed with service, price and flexibility. I will use this service again for future visitors. Thank you.
- Stuart Stoddart, August 2010
We were very satisfied with the service we were given. Thanks very much and we will use you again next time we visit.
- Tony Cotton, August 2010
We were very impressed with you all at Alpha, great service, We will use you again on our next visit.
- Terry McGobern, August 2010
I have used Alpha car hire few times now and i'm very impressed with the service and the friendly greeting from all the staff. I will continue using your service and have told lots of my friends.
- Jill Blacka, August 2010
This is the second time we have used your service and we are very happy and will recommend to friends! The two customer service guys at Coolangata were efficient and certainly provided great service, Thank You!
- Donald Lees, August 2010
We always have a great experience with Alpha - really professional, friendly staff who always make the effort and go the extra mile. They're really thorough with the condition of the vehicles too, and we always feel secure that pre-existing damage is noted and that we won't wrongly be held liable. We'll continue to use Alpha whenever we need a moving truck or a spare car - have been really happy with their service.
- Angela Hind, August 2010
Service was really really good. Hiring a truck was easy and hassle free. Prices are good. would definitely use alpha again.
- Luke Raymond, August 2010
Best deal I have had yet. New car, great rates and the most courteous staff ever. Shuttle was waiting ouside when we arrived and we only waited 2 minutes for the shuttle when we returned the car.
- Doug McKenzie, August 2010
We have already recomended your company to friends and relatives, who have booked vehicle hires with you. Top notch service, we will definately use your company again in the future.
- Chris Kirkwood, August 2010
My choice of car rental was made easy after Alpha personnel contacted me to follow up on a quote for car hire. All staff displayed pleasant personalities and a dedication to customer satisfaction. We will certainly be dealing with Alpha on future visits to the area.
- John Hardiman, August 2010
Very good car and service. Just like having my own car, too easy mate.
- Lawrence Logan, August 2010
Hi My wife and I were treated very well. The car was waiting for us what the shuttle arrived at Alpha Car Rentals. It was very simple and the staff were very helpful. When we had to drop the car off were treated with the same curiousness and in a very short time we were on our way in your shuttle back to the airport. It couldn't have been simpler. Thank you very much to all the staff who looked after us.
- Brian Wakefield, August 2010
Good value for money car hire. Quick and easy booking via internet. Shuttle service appreciated. Pick up and return process was simple.
- Philip Lowry, August 2010
To be honest we were unsure about hiring through you guys because you were so much cheaper than your competitors. But we were pleasantly surprised, the service was exceptional and the car was great...Thankyou
- Kylie Williams, August 2010
There was not a problem at all with Alpha not actually being in the airport. I did think this would be a problem. As soon as we sorted out the account on return of the vehicle, the shuttle was there and we were at the airport before we had planned to be. Great service and great car. Will definately be recommending and using your services again. Thank you for a hassle free time in Melbourne.
- Linda Goed, August 2010
Your All Round Customer Service Was The Best We Have Encountered To Date, All Conditions Were Clearly Displayed And Explained. Keep Up The Good Work.
- Barry Warburton, August 2010
My wife and i were very happy of the service and car we hired, I would have no hesitation in recommending Alpha car hire. My wife would especially like to thank the gentleman who dropped off her mobile after she left it in the car.
- Ross Kevin, August 2010
First time and extremely satisfied and will come back again.
- Alan Stewart, August 2010
A great experience welldone to all, thanks.
- John Eaton, August 2010
Excellent experience, will use Alpha again. Thankyou.
- Terry Cave, August 2010
We were very pleased that you were able to deliver and collect the vehicle from our apartment building rather than having us come to the Fortitude Valley office. We have a young child and it was wonderful to not have to worry about getting the child and child seat to the shuttle and then into the car before driving it back home. Thanks for all your help.
- Mark & Susan Harvey, August 2010
I found your staff very courteous, your vehicles almost new and your prices very competitive.
- Joseph Fiori, August 2010
Service was fantastic, very helpful and friendly staff.
- Simon Kann, August 2010
You guys were brilliant and i will defently be using you again.. so freindly so helpful better than anyone else I had hired from and as i am a frequet hirer ive just about used them all.. a+++++ really cant stress enough how great you guys really are.
- Jasmine Barnes, August 2010
Very happy excellent service, will use again next year.
- John Hutton, August 2010
Once again we enjoyed the service from your Company..The staff were very good & the car was perfect for our needs. We will certainly use Alpha again & as always we recomend your Company to family & friends...Our son & family will be hiring from you at Brisbane Airport next month on our recomendation.
- Murray Fisher, August 2010
Its wonderful to see a fantastic, well run company giving the public a top quality service at a affordable price, Well Done :)
- Jamiee Burns, August 2010
Efficient, professional service. Thank you. Would certainly use again.
- Gloria Laird, August 2010
Great service and thank you for the upgrade! It made my travelling along Great Ocean Road even more amazing in such a well looked after, lovely car!
- Laura Shiell, August 2010