At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Excellent service provided by James at coolangatta branch. We would defintately recommend and use alpha again. Thanks a million.
- Karen Jones-Carruthers, November 2010
Would use alpha car rentals next time we come to qld. Great service and the pick up and drop off was great. Didn't have to wait in traffic at airport. Have family that will use you next time as well.
- Kelly Grant, November 2010
We were extremely pleased with the quality of service and look forward to coming back.
- Jessica Curtis, November 2010
Very good experience overall. It was so easy. Picked up from the airport straight away. Car was great. Very attractive prices! Friendly staff. Thanks
- Jamie Roet, November 2010
I was very happy with the service and the attendance i received when picking up and returning the car. Would definietly hire a car again through Alpha car Hire Thank you for a fantastic experience.
- Alena Harvey, November 2010
Nice, helpful and friendly staff, easy to work with. Car was very clean when we received it.
- Bevan McNabb, November 2010
I am a return customr, been very satisfied with your employees. They are always very courteous. Your prices are right.
- Carolyn Williamson, November 2010
The system of airport pickup worked well, staff were prompt and friendly. The car was new and well presented. I recommend Alpha and would use them again next time.
- Greg Ellis, November 2010
My experience with Alpha was fantastic! Not one thing I could complain about. That combined with the excellent price meant that I have already given out a few of their business cards to friends.
- Daniel Ussher, November 2010
Thanks guys, great job will definately use you again :-)
- Kevin Pascoe, November 2010
We have used Alpha for many years now and have appreciated the local road advise from your customer service people. Both Shuttle bus drivers were very friendly and helpful especially as my husband is disabled they were very respectful and as they are the first point of contact when we arrive it makes my life much easier. Thank you once again and Yes we tell everyone about Alpha :)
- Rosemary Brady, October 2010
I have used your company a few times now and i have to say that the service is wonderful. The car cleaner was absolutely wonderful when I forgot my licence and had to drive me! Thank you for being such a reliable service that i shall use again.
- Sharon Lee, October 2010
A very good experience and we will give you return business. Good price and cars very clean. Staff very helpful and courteous.
- Robert Shaw, October 2010
I have rented twice with Alpha in the past 3 months and have found the business to be excellent. Quick service and friendly staff.
- Michelle Mcgregor, October 2010
We were very happy with the services and would use you again. Thank you
- Carolyn Dempsey, October 2010
I always use Alpha car hire. You have the best rates and wonderful staff over the last three years I have lived in Melbourne and every time I go home to Brisbane I use Alpha wont use any other car hire service. Thank you very much!
- Linda Thorne, October 2010
I love Alpha cars. I rent from you every 5 - 6 weeks when I travel to QLD for work. Your prices are affordable, the shuttle services is great and all your staff are wonderful especially the girls i make the bookings with on the phone. they go out of their way to get me a good price and vehicle to suite my needs.
- Jessica Ryder, October 2010
Lovely, prompt, fast service. Would use again.
- Sheryl Mitchell, October 2010
Very Happy with all aspects of Alpha Car Hire & would recommend...Thanks, John.
- John Strutton, October 2010
The service was great, and the convinence of being picked up and drop off right at the door of your rental I found fantastic. The value of the vehicle was great and affordable for the length of a 5day rental where as most other rental company's wanted 3 times the amount that I paid with alpha car hire. Overal 10 out of 10. Keep up the great customer service, and will be hiring again on my next visit in christmas.
- Tanya Papatua, October 2010
Great car, great service, great price and so very easy to organise with the NZ 0800 number.
- Alan Church, October 2010
Thank you guys, car and service, customer service was excellent, very friendly and helpful. Thank you.
- Martin & Elicea Fllores, October 2010
Loved renting with you and will be renting again in future. Great rates.
- Lucy Maliszewski, October 2010
Thanks for the car hire, was great and made our holiday a lot easier having a nice car that was easy to drive, your staff have been more than helpful and will definitely use you again.
- Vicki O'Sullivan, October 2010
Very happy with your service. Will definitely use you guys next time I'm in Melbourne and also happy to recommend you guys to friends and family. Thanks again.
- Brad Delley, October 2010
Friendly staff, great to hire a car .
- Nicola Jones, October 2010
Second time in ayear with alpha we had no problems and will be back next year to hire again,
- Leslie Thomson, October 2010
We had a fantastic experience with Alpha cars. the cars were clean and new and the staff was great. A special thanks to Tracey at Brisbane city office for organising the pick up outside the zone and for her her excellent customer service !!!
- Monica Chadha, October 2010
We found your service both on the phone/online to be Great! The vehicle fulfilled our needs perfectly. We would definitely recommend Alpha to other friends that wish to travel on the Gold Coast.
- Dave Robertson, October 2010
Very satisfied with the customer service staff were very helpful and I would recommend alpha car rental to anyone wishing to hire a vehicle of any kind. Thankyou
- Belinda Haynes, October 2010
Fantastic service, friendly staff, great rates I will definitely use Alpha again and recommend to friends.
- Lionel Arnold, October 2010
Great Stuff guys. Will certainly use you again.
- Paul Goldsmith, October 2010
The service was great and the cars were fantastic, the whole experience was smooth sailing and I would use the service again. We had a great holiday with no problems. All the staff were lovely. Again thanks for making our holiday stress free. Will be passing the word around. Hope to see you soon.
- Tanya Parker, October 2010
I have rented many vehicles in brisbane from other outlets but found Alpha value for money without sacrificing quality.
- Vanessa Wolfgramm, October 2010
All features were very impressive especially the friendliness and courtesy of staff, the driver of the shuttle, and the initial contact from Bridget.
- Nereo Brezzi, October 2010
No complaints what so ever, very satisfied. Many thanks.
- James Adkins, October 2010
Fast service, excellent vehicle and staff were very friendly and helpful. Will hire with Alpha again.
- Travis Dole, October 2010
Shuttle drivers and office staff were very friendly and efficient. We found that Alpha delivered all that it promised on its website.Efficient service and a reliable car were important to us as we had very limited time with family in Geelong. Well done team - happy to return and recommend.
- Maxine Arthur, October 2010
We Have been using Alpha car hire for approx 3 years and have always been very impressed with the service, we have been recommended friends to use your service.
- Denver Baldey, October 2010
Fantastic service and value for money. A few of my relatives had hired cars from "the big four" and were amazed (and upset!!) at the rate I received from you, compared to what they paid. Thank you once again. I will definitely be recommending you and wouldn't hesitate to hire from you in the future!
- Alan Long, October 2010
Hassle free and great service, will hire from you again in the future. Thank you Alpha Car Hire
- Rick Schwarz, October 2010
Just an all round good experience
- Sandra Hodgson, October 2010
I was very impressed by the friendliness of staff and the shuttle service to and from the airport, I did not have to wait long to go in either direction.
- Julie Gould, October 2010
I have already been recommend alpha car hire. Very happy
- Jackie Dietrich, October 2010
I have dealt with car hire places many times, over many years but I have to say I was so impressed with the speedy service, the non pushy attitude of the staff, infact the easy and kind service I received was simply amazing. Everything was simple and straight forward and the prices were extremely reasonable. Thank you so much, all the staff I dealt with were truly professional and very friendly. I will definitely refer you to others and will look forward to using your company again
- Selma Price-Woll, October 2010
Very happy with quality or vehicle & service. Great value for money, the best we could find in Gold Coast. Thanks so much!
- Erin Manners, October 2010
fantastic service will definatly use again and will recommend to others! Many thanks.
- Kevin Whyte, October 2010
We had a very good vehicle and would definitely use Alpha again.
- Ngawai King, October 2010
Everything worked like clockwork as per the previous times I have used your service.
- Paula Duncombe, October 2010
Nice couteous and friendly service. Affordable car hire. Have used you a few times now and have reffered you onto friends and family. Will make sure we see you again next year. Thanks.
- Jim Bahceci, October 2010