At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
We were very pleased with everything. The car was great to drive and we were really impressed with how fast you were with the return process especially.
- Penelope Aitken, December 2010
Very happy with the service and will be using again when i am back down from QLD. Have used twice now and all has gone well.
- Shane Cunningham, December 2010
Third time we have used you guys and the service is always top class, thanks to the team at Coolangatta
- Ruth Lees, December 2010
You guys did a great job. Impressed from the way the shuttle was there waiting for me to the speed of service picking and dropping the car off. Will definitely recommend. Cheers
- Mark Fenech, December 2010
I have been using many of the large multi-national car rental companies over the last five years and found Alpha great to deal with!
- Pauline Valle, December 2010
Excellent service, very friendly and professional staff. We will be using Alpha again. Thank you
- Karen Jones, December 2010
It was a wondeful experience very different from the usual rude car rental places and I will be back!
- Chris Bailey, December 2010
I have to say Alpha car is one of the best car hire business around. Their cars are in great condition, easy business on returning the vehicle, not to mention on pick up after hour service, these guys Rock.
- Dinh Vu Pham, December 2010
Very user friendly and good rates, would use your services again.
- Grant Thompson, December 2010
Great price for the rental. Service was quick and very friendly. Would definitely use you guys again in the future and recommend you to family and friends.
- Des Hunt, December 2010
Efficient, hassle-free service all round. Quick check-in and check-out procedure; heaps better than than the large car hire companies. Will always come back to you when in Brisbane. Thanks
- Brian Brooker, December 2010
I have rented a car from you guys the last few times I've returned to Brisbane. Wouldn't consider any other rental company to be honest. Thanks for a great service
- Frank Durant, December 2010
We did not need the shuttle to collect the car but used it to get back to the airport after handing over the car, a very efficient service and will definatly use your services next time in australia thank you.
- Jeffrey Alan Collarbone, November 2010
Very happy with Alpha. Initially thought the airport pickup/dropoff might be a prob but all very responsive and effecient. Loved the Nissan Micra.
- Peter Holmes, November 2010
Thank you for helping us enjoy our holiday. Your no stress, helpful and professional approach to everything was fantastic! Thank you! We will definately see you again soon.
- Scott Maxwell, November 2010
Most definitely our preferred Car Hire in Brisbane.
- David Smith, November 2010
Very impressed with the vehicle hired and the service from all staff dealt with at Alpha. The airport pick up and off is a very convenient service.
- Stephen Hampton, November 2010
Awesome experience. We usually use one of the main known companies but we are switching now. The guy at the desk was great, cant remember his name sorry but he made things simple even though it was busy.
- Nicholas Stephens, November 2010
It was all great, the only issue I had was I was told the incorrect clearance of the truck. I must have been given the height of the inside of the truck. It ended up not mattering as we found another entrance that we could fit the truck in.
- Dion Sanderson, November 2010
The vehicle was extremely comfortable & clean. Staff were friendly, efficient & very helpful which always makes for a better experience. I would definately not hesitate to hire from you again.
- Johannes Maessen, November 2010
Alpha Car Hire staff are friendly, flexible and reliable.
- Apollo Pacheco, November 2010
Excellent service and will be highly recommended to all our friends and family members.
- Ronnie Kinsey, November 2010
Fantastic Customer service and very good condition of the vehicle. Very honest and reliable.
- Dharmendra and Ameeta Prasad, November 2010
We were incredibly impressed with how friendly and efficient the service was. Will definitely be back again!
- David Morton, November 2010
We used Alpha to move house and we thought it was great friendly service, great price and we wouldnt use anyone else. That is why we used you again this time.
- Julianne Brown, November 2010
Great prompt service and the gentleman was courteous and very willing to help us out. Thanks for a great experience!
- Petro Vlachos, November 2010
We have used Alpha car hire the last few times we have been in Queensland and are very happy with the customer service and the vehicles. Keep up the great work!
- Rob Geisler, November 2010
More than happy with service and the friendliness of this company. They couldnt be more helpful or professional. Thank you kindly.
- Sarah Scholes, November 2010
Ccustomer service representative was outstanding and solidified why I chose Alpha over other more well known operators. The whole process was very smooth and easy. Thank-you.
- Rosemary Jolic, November 2010
Great company, perfect service a+. Will definitely hire from Alpha.
- Dylan Molloy, November 2010
We found all staff to be fantastic. Very friendly, and very helpful. Couldn't fault the entire aspect of the vehicle or people connected. Thanks
- Pamela Summers, November 2010
We would like to thank you for the great service and also the very good car that was waiting for us. We would have been happy with a Nissan Mica but when we pressed the remote and the Camry smiled at us we smiled at the Camry.
- Kaitlin Booth, November 2010
I have used Alpha Car hire many times as I go to Brisbane regularly to visit my daughter. I am very happy with the service, the cars are always clean & newish and the service is very friendly & efficient. The prices are reasonable and I would not use any other company whilst I receive such good service. Thank you Alpha!!
- Marylin Murray, November 2010
Excellent Car hire service. Tried this company the 1st time, and will definitely use more in the future. Got a great price on the hire, as well as great service. Thanks very much.
- Sayed Faiz, November 2010
Very happy with overall service. Would definitely use again. Thankyou
- Kynan Jordan, November 2010
I worked in car rentals for five years and usually rent from my old company whenever I need a car. A friend told me about Alpha so I thought I would give them a try. I was very impressed with the service, quality of vehicle and price. I was especially pleased that the girl came out and physically checked the car in so that there would be no 'suprise' charges later. Will use your company again Thanks.
- Julie O'Shea, November 2010
I will use your car hire again when I visit the gold coast next. You made my stay much easier and more affordable. Thank you for your service and reliable car.
- Hayley Harrison, November 2010
Very efficient and painless. This was our 5th Alpha trip and will probably do it again next year.
- Heather hollands, November 2010
We'll recommend your car hire firm to others. We will definately hire from you next time. Thank you very much.
- John Timlin, November 2010
First time we have used your company, and we will definitely recommend you to our family (and friends) when they visit Brisbane. Thanks!
- Ralph Wellington, November 2010
Great value rental with a car that was well presented and suited our needs as a family.
- David Honey, November 2010
We found the staff very helpful from reservations, over phone service, through to on ground service. Everything went very smoothly and we are very grateful. It made our trip (with 3 children) much easier as everything to do with car rental went the way it should have. So thank you Alpha.
- Heather Stratton, November 2010
Mum and I were very impressed with everything about your service. As we were visiting a sick relative in Brisbane we were grateful that hiring a car was made so easy. Your staff were excellent, very friendly and very helpful. Thank you.
- Ian Johnson, November 2010
Great service, will definitly use Alpha again in the future!
- Chris Fleming, November 2010
Perfect experience. Keep it up!
- Stephen Bell, November 2010
Just like to say, Matt, James and Courtney were fantastic, from the time of booking the car, right through until when Matt, dropped us off. Great team, and will definitely hire through Alpha Coolongatta again. I have previously used another company for the past 4 years, but certainly after the service I received, I will certainly be recommending family and friends to use Alpha again.
- Troy Mckinstry, November 2010
I thought the whole experience was very easy and straightforward. Your staff are very friendly and the office is not far from the airport, which I was very happy with. I will be using your company again next time I need to hire a car.
- Helen Hindmarsh, November 2010
We hired a moving truck for moving residence on a weekend. The staff at the Valley location were very helpful and patient with us. Will definitely be using them again!
- Susie Migliorisi, November 2010
Very Very satisfied with your service thanks to the team in Brisbane.
- Mathew Pickering, November 2010
Great experience again. Definitely will be a repeat customer again.
- Kevin Peavey, November 2010