At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
First class service all round would not hesitate to recommend you to my friends and associates.
- Kenny, February 2011
Pick up at airport was less than 2 minutes after my phone call. The entire Alpha staff were professionally polite.I had to comment to our friends about Alpha politness.
- Raymond, February 2011
Have used Alpha for the last 3 years and always been very happy with service, car, cleanlines etc. Have never missed a flight!
- Linda, February 2011
Overall I have to say that I was very very impressed with the service and the vehicle itself! I've already put the word out to all my friends and even some of my customers at work about your business!
- Jocelyn, January 2011
We have used Alpha twice now when moving from our rental properties (both times we rented a 3 tonne truck) we have always been satisfied with the company and their vehicles and the customer service is outstanding. We will continue to use Alpha car hire.
- Jeffrey, January 2011
Good service, car in great condition, reasonable pricing.
- Ronee, January 2011
I have already commented to friends and work colleagues informing them as to what an overall great service both friendly and professional. I stated that I would recommend you guys over both of the major companies I have tried.
- Jim, January 2011
This is the third time we have hired from Alpha, would definitely recommend them to our family and friends, all in all a very pleasant experience.
- Alan, January 2011
Very impressed with Alpha Car Hire customer service, staff were all friendly & helpful. Pick up and drop off service very efficient, depot conveniently located. Would definitely use Alpha Car Hire in the future.
- Naomi, January 2011
I have used Alpha car hire previously & was happy then, that was why I was happy to use Alpha again. It was very efficient & all staff were easy to talk to.
- Trevor, January 2011
Thank goodness we found you - you saved us at least $100 on a 4 day hire contract.
- Cheryl, January 2011
Really pleased with the fast and friendly service. Completely stress free and fantastic new vehicles for great prices. Will use Alpha everytime we're in Melbourne!
- Melissa, January 2011
I was highly satisfied with the vehicle and the service from all the staff at Alpha and will highly recommend them to anyone who asks me about vehicle hire in Australia. I will most definitley use Alpha the next time I travel to Australia, which will be soon.
- Stuart, January 2011
Absolutely great service.... We most definitely look forward to using your service again.
- Stephen, January 2011
I am always happy with the friendly service at Alpha Car Hire and will continue to use their services.
- John, January 2011
Overall we were very pleased with our car and service and have already recommended you to a friend who has booked a car with you in the next few weeks.
- Claudine, January 2011
Very helpful gentleman at the Franklin St desk.
- Stephen, January 2011
I felt I received exceptional service - I hired a truck in order to move house and the person who served me was most thorough in showing me how everything worked - very impressed thanks!
- Lynelle, January 2011
I rented a car in both Melbourne & Brisbane - your staff in both places were a pleasure to deal with - I won't use the Terminal based rental companies again,
- John, January 2011
We literally couldn't fault anything. Thankyou so much for helping us have a wonderful holiday. We will be using you again!
- Craig, January 2011
I was very happy with the car and the service at the hire place. Everyone was helpful and well mannered.
- Cecily, January 2011
Excellent service and very friendly staff.
- Sharon, January 2011
Thank you for your excellent customer service and I would most definately use your company again in future.
- Robert, January 2011
Very cheap, very efficient and very friendly staff. I will use you guys again next time I hire a car.
- Cullen, January 2011
Great service, great vehicle. All in all a fuss-free experience.
- Emily, January 2011
Great service, fantastic experience! I'll definitely use Alpha Car Hire again!
- Marjan, January 2011
Best car hire company i have used, ever.
- Bryon, January 2011
Was a very easy no fuss hire, car was good, staff friendly and helpful. Thank you, I will be using you again.
- Mike, January 2011
Great service and a good price thank you.
- Christine, January 2011
I have been using your service for many years now and would not hesitate to recommend it to fmaily or friends.
- Sandra, January 2011
We only use Alpha when we hire in Brisbane, we recommend you to all our family and friends.
- Peter, January 2011
Thank you for a very easy rental. Minimum paperwork is what I liked most. We weren't hanging around for ages, I think your online booking system and phone service were excellent.
- Dennis, January 2011
Thank you, the whole process was very easy, the shuttle only took about 2 minutes to collect us from the airport, the vehichle was great. We will definately use Alpha car hire again.
- Karen, January 2011
Friendly, reliable service. Airport shuttle was efficient, drivers friendly and helpful. A good experience. Thank you.
- Georgia, January 2011
Alpha Car Hire congratulations. The service was excellent and yes 100% I would only go to Alpha for any of my car hire needs.
- George, January 2011
I love the service.
- Milan, January 2011
I use Alpha as they are resonably priced and easy to book
- Gary, January 2011
Very helpful staff who bent over backwards to help when required
- Ron, January 2011
I hire cars from Alpha often and its always a friendly and easy experience to hire a car from your company. Have never had any issues and would definitely recommend you to friends and family.
- Cara, January 2011
I was impressed with the high level of customer service I recieved. The car was fantastic and the way in which the staff helped us from an overseas location was brilliant! Many thanks!!
- Cole, January 2011
Could not fault them; Alpha were hassel free, helpful, and organised. Not only do I reccomend them, but will re-hire from them next Christmas. Many Thanks
- Clayton, January 2011
Thank you, the service and car are great. Hope to come back again for another holiday in the near future.
- L.C. Wong, January 2011
We were very happy with the overall experience of your business, from the drivers to the counter staff, Alpha is a great business. We will recommend you to everyone.
- Ross, January 2011
Great value for price, highly recommended.
- Roy, January 2011
Fantastic service, great car, extremely impressed!
- Amanda, January 2011
Car was in great condition, and the cost of the rental was fantastic. Am very pleased and have already recommended to numerous friends. Will definitely hire with you again. Merry Christmas!! Thank you.
- Kara, January 2011
What a great car hire experience. Loved the Nissan Micra - upgraded free, very happy with all aspects. Will be back.
- Nikela, December 2010
Thank you very much for making our trip to Melbourne stress free with all your help and service. Have a very Merry Xmas and all the best for 2011.
- Denise, December 2010
Can't say enough about your great service and extremely courteous staff. So nice to be treated so well in this day and age. Keep up the great work and refreshing attitude.
- C Ambrose, December 2010
I found your service great and found the staff very friendly and always smiling Thank you very much.
- Josette Hockley, December 2010