At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Leave a Google Review

Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

Good customer service delivered by a professional team.

- Paul, August 2011

I was very pleased with the service and would readily recommend Alpha Car Hire to others.

- Doug, August 2011

Thank you so much for your great service & vehicle. Much appreciated. Will be returning.

- Fiona, August 2011

Great vehicle and great service. Will definitely choose Alpha again if i need to hire car in the future. Good job.

- Kiat Ming, August 2011

I'd like to thank Stephanie in the Brisbane office who organised the hire car and also the fellow in Melbourne who took the time to show me the features of the vehicle.

- Debra, August 2011

Fantastic service from All. Both shuttle drivers were very nice & the office staff very very helpful. Great service.

- Anthony, August 2011

Thanks for your professional help.

- Kevin, August 2011

Great service very friendly and affordable, will use Alpha next time for sure.

- Kathy, August 2011

We found alpha car hire company to be very good, and we will certainly be using them again in the future, I have already recommended them to a few friends.

- Lesley, August 2011

Our experience with Alpha was quick easy and painless this is the third time we have used you guys and it gets better each time.

- Ngaire, August 2011

Good little car. Very well suited for the holiday. Will hire again on our next visit to Australia. Thank you Alpha.

- Alan, August 2011

Truck was in very clean condition and very new, very low klm's, and the staff in the call centre and coorparoo site office were most helpful.

- Tim, August 2011

Top service as always and special metion to the staff including the booking staff. Will see you again.

- John, August 2011

Was our second experience with Alpha and both times we've been more than satisfied. Friendly, helpful and efficient!

- Maria, August 2011

I had a great experience with Alpha cars and would recommend to others. No hesitation in hiring a car with you again.

- Lynne, August 2011

Very impressed with value and service will be hiring with you again.

- Matthew, August 2011

Fabulous service, shuttle picked us up within 15 minutes, and car was great.

- Jack, August 2011

Very happy with the service and very friendly staff.

- Hilda, August 2011

Vehicle was ready on time with great service and clear instructions.

- David, August 2011

We use your service regularly and find it a most pleasant and useful hire.

- Thomas, August 2011

We have used Alpha twice within the last month. On both occasions we were very happy with both the vehicle and the customer service.

- Vince, August 2011

Great service, competitive rates and decent vehicles.

- Stanley, August 2011

Staff very friendly and helpful and intend to use alpha for all my car rental needs in the future.

- Shay, August 2011

The counter service at Melbourne Airport was very good. The shuttle bus was very quick and efficent in both directions.

- Gregory, August 2011

I was very impressed with the Alpha staff and the fleet of vehicles.I will definetly use your Company again and so will my staff.

- Terry, August 2011

I would definitely recommend Alpha car hire to people I know.

- Vas, August 2011

The lady helping us at the service desk was very good, and the shuttle driver was very prompt - one of the shortest waits I've had for a car rental. We were very pleased with everything!

- Bill, August 2011

Will use Alpha again without question.

- Dawn, August 2011

In 1 simple line: Great car, great service, great value and I will use your service again.

- Peter, August 2011

Terrific service would hightly recommend to all.

- Rae, August 2011

Very easy no fuss! Friendly team and great value!! Will definitely be using again.

- Doug, August 2011

Thank you for the wonderful service. The car I hired was really comfortable, clean & very easy to drive.

- Lee-Anne, August 2011

Really good service and great price. Efficient company that I will deal with again. Thanks.

- Robert, August 2011

The service & staff were amazing, friendly & a pleaseure to deal with.

- Nikki, August 2011

Great company. Would always use Alpha Car.

- Marilyn, August 2011

I have hired cars from several places before and I was very impressed by the service, price and efficiency of Alpha. I will definitely consider Alpha next time I wish to hire a car.

- Daisy, August 2011

My second Alpha experience. The best I have had. Friendly and helpful staff. Will definitely use Alpha again, thanks.

- Lloyd, August 2011

I have already recommended Alpha Car Hire to friends who have also used your company. We think you provide a very efficient and friendly service.

- Wayne, July 2011

Your drivers are fantastic - especially the friendliness of Shane. Nothing was too much trouble and a very affable guy and all the time professional.

- Lisa, July 2011

The vehicle was brand new and Molly was very friendly and helpful, will definitely use you again.

- Chris, July 2011

I have been using Alpha exclusively for the past four years and will continue to do so on each of my return trips to Brisbane. Great service, friendly staff and always cheaper prices.

- Bruce, July 2011

Staff are very efficient and professional, drivers friendly and engaging. Very satisfying experience.

- Alfred, July 2011

Great service, from being picked up by the shuttle bus, quick inspection of vehicle, minimal paperwork and red tape. the online support tean were very helpful and answered some queries I had. I would not hesitate in recommending Alpha Car Hire, especially from Melbourne Airport. Cathy and her crew were great.

- James, July 2011

Your service overall was fantastic, we will use you again next time we visit.

- Sarah, July 2011

Thanks guys and gals the Tucson was a great car... you will see me again and I will definitely recommend Alpha to my friends as well! All the best!

- Laurence, July 2011

We receieved excellent service when we hired vehicles in Melbourne and Brisbane recently. The Melbourne team even went the extra mile to bring a forgotten stroller to the airport after we returned our vehicle. We will definitely be using Alpha when we travel to Australia again.

- Shannon, July 2011

Great service and immaculate vehicle. Would recommend to anyone.

- John, July 2011

Your staff in the Melbourne city office were extremely helpful and a pleasure to deal with.

- David, July 2011

Great staff, very friendly & helpful. Very positive stress free experience, will definitely recommend & use again. Thanks!

- Darren & Larnie, July 2011

Excellent service, very efficient and organised with the shuttle and at a reasonable price, thank you.

- Iain, July 2011