At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
We were very impressed with the courtesy and professionalism providided by all your staff. They were all happy folk.
- Eric Douglas, December 2011
Very satisifed with the service the presentation of the car,the ease of booking. The picking up at the airport and taking back at the end of our hire. This is the second time I have used Alpha and I will again when I need a car in Brisbane.
- James, December 2011
It was the first time we had used Alpha but we were told about you by a friend who had used you recently, so thought would give you a try we were very happy with your service and found we were on the road in no time yes we will use you again and will certainly recommend you to our other friends thank you
- Sandra, December 2011
The staff were all professional and helpful. Thank you and see you next time
- Patricia, December 2011
Always satisfied with Alpha - price is right, service is great, friendly staff, cars always reliable - always a pleasure. Thanks again.
- Julie, December 2011
Very good experience. Timely, polite and professional combined with competitive rates.
- Jeffrey, December 2011
Congratulations on your wonderfull service, it made our stay enjoyable and we have been telling all our friends.
- Edward, December 2011
Was an easy, fast and cheaper option than the competitors, an a free upgrade was a nice surprise. I have also had my car parked at the Brisbane depot a fair few times and service there was also fantastic, have recommended to many friends and family :)
- Shelley, December 2011
This is the second time we have used your service and will be doing so again in the future.
- Joan, December 2011
Always happy which is why I am a repeat customer.
- Mary-anne, December 2011
I was really impressed and the experience was wonderful. I had thought that I would have to que and wait a while to be picked up and sent back. But this was not the case. I was picked up within 5 mins and sent back within 5 mins. I would certainly choose Alpha for my next car hire.
- Muhamad Varkkey, December 2011
Efficient service. The car was excellent. I would use Alpha again and recommend it to others. Thank you.
- Jan, December 2011
This is about the fourth time I have used Alpha car hire from fortitude valley. The staff have always been very pleasant and the vehicle always in good repair. The whole process was simple and professional. I have no need to try anywhere else. I am a very happy customer. Well done to the valley centre.
- Warren, December 2011
Love the quick service. And friendly people
- Johnny, December 2011
Friendly, efficient service as usual. Alpha is always a pleasure to deal with and I'll be sure to rent from you again!
- Arend, December 2011
I hired family car kia carnival. I really enjoyed to drive this car. Thank you for your excellent service. I will use your services again when I am in melbourne and absolutely I will recommend to others. Merry xmas. Ida
- Ida, December 2011
Very please with the sevice have already told my friends to book with you
- Michelle, December 2011
The hiring was as expected and satisfying. All expectations were met.
- Bruce, December 2011
Very happy with your team's service, thank you
- Lou & Gina, December 2011
We would like to say the price and the vehicle was to our satisfaction. We would happily hire again from you.
- Sam, December 2011
Reliable and economic car, and friendly helpful staff. With thanks :-)
- Svantje, December 2011
Wont hire a car through anyone else. Despite the depot being away from the airport the whole process was trouble free and everyone was really helpful. Very satisfied & thank you!!
- Eleni, December 2011
Excellent service! We are very happy with the company.
- Gabriel, December 2011
Good price, fast service with no complicated paperwork. Will continue to use Alpha in future.
- Ian, December 2011
Overall it was excellent, cannot fault any part of the service. Will definitely use again
- Ian, December 2011
Easy pick up from melbourne airport, great friendly service at the rental pick up. Quick turn over!
- Abhi, December 2011
I have always found Alpha car hire good value for money and staff always very helpful
- Lauren, December 2011
We were really sceptical about hiring from a company not at the airport and were plesantly surprised at how quickly and efficiently your operation works. Will definately use Alpha again thank you!
- Ian, December 2011
Once again great service, easy and reliable. Congrat's to the melb crew, always a pleasure to do business with. I would not bother going any where else, even though I would earn velocity points, none of the others can ever match your prices and service.
- Helen, December 2011
This was our first hire with Alpha and in all ways we found this hire company excellent. From pick up to drop off the staff made it a pleasure. The toyota camry was a very late model and very clean and tidy.Price was very good and although we have only been back in n.Z. For 7 days I have already recommended Alpha to several friends. A big thank you to all at Alpha for a great experience.
- Peter, December 2011
Everything was as per expected great service all in all will definately recommend to others.
- Aleina, December 2011
Kathy was extremely helpful in sorting out our licences (foreign) and also helping us to deal with the melbourne toll system when we were unable to get through to them. Definitely one of the nicest people I've met during my trip!
- Daniel, December 2011
Car was great,plenty of room for eight people and luggage well priced and clean
- Ricky, December 2011
Overall great service and real quick surprisingly, I have never hired a car before other than pick up at airport.I will definitely be doing it this way again
- Anthony, December 2011
Yet again another wonderful rental. The young lady that started the rental was great, helpful, and very nice. The car was magnificent. Returning the car was uneventful, and the staff were again magnificent. Keep it up, this type of service is unheard of in todays modern world.
- Wayne, December 2011
This was the 2nd time we have used Alpha and in two different states, with a great experience both times.
- Trevor, December 2011
Another pleasant experience. Everyone is always so helpful and cheerful. Thanks. Will be back again.
- Bette, December 2011
We've rented a few times now and think you guys are great! First preference whenever we can and you have an 8 seater available.
- Leanne, December 2011
Staff were very friendly and helpful and easy to deal with. They went out of their way to make sure that I felt like a valued customer. I have used Alpha for both hires and parking (in Brisbane) for years, I wouldn't use anyone else.
- Dave, December 2011
We were really impressed with the phone call to us to match our quote with europ car. We will definately use you guys everytime we are in melb. Nice to see good old customer service is still alive & well. Good on you Alpha car hire!
- Tracy, December 2011
I have hired a car from you several times now and have always been really happy with your service.
- Chris, December 2011
The service I received from Vanessa in organising the right car and at the right price was outstanding. She is a great asset to your company.
- Brett, December 2011
Everybody I delt with went above and beyond. Super happy with the overall experience.
- Ender, December 2011
We love Alpha. We'll be back again and again. Thanks guys.
- Shiralee, December 2011
We hired a car for two seperate weeks and can confirm that on both occasions we were impressed with the fast, friendly service.
- Phillip, December 2011
I think the price is right and the process is very simple. Thanks kindly!
- Melissa, December 2011
What a wonderful company - friendly and helpful.
- Jeanette, December 2011
I waited for the shuttle for less that 5 minutes and the staff both on picking up and returning the vehicle were polite and efficient but also had a sense of humour. Wonderful experience!
- Stacey, December 2011
We were very happy with your service, I will choose Alpha car rentals next time we holidaying at gold coast and recomment to family and friends..
- Nevzat & Yesim, December 2011
Extremely happy with our decision to use Alpha car hire. We were upgraded to a larger vehicle for our 15 day stay in the gold coast and it made our tripping around so much more comfortable. The car was in great working order and never gave us any grief. The prices are unmatched and the bond option was so much more affordable than the competition.
- Anthea, December 2011