At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Overall, excellent experience.
- Bernardine, November 2016
Recently dealt with Alpha - the friendly service was a rare find and greatly appreciated- the vehicle was clean and ran well - yes I will certainly deal with them again ( and not just for the $20 off either)-` I have not mentioned hire rates because I want you to be pleasantly surprised like I was!
- Michael`, November 2016
All good - speedy service on pick up and drop off.
- Jon, November 2016
Quick and easy getting car and returning. Thank you.
- Simone, November 2016
The man who picked us up from the airport was fantastic and such a character with a good sense of humour and very informative. It was really appreciated.
- Krista, November 2016
The staff at Alpha could not have been more helpful and human.
- Karyn, November 2016
Suv was really new and very clean. Price was good.
- Alan, November 2016
My overall experience was very good. Prompt pick up and delivery back to coolangatta airport. Would definitely use Alpha again in the future.
- Dianne, November 2016
Very friendly & efficient staff.
- Melinda, November 2016
Wonderful service and pleasant to deal with. Would return again :)
- Leslie, November 2016
Shuttle driver & staff, very very helpful & friendly. Thank you.
- Darren, November 2016
Fantastic 8 seater hyundai to get o/s visitors around adelaide and to the wineries of mclaren vale. Loved driving it and was reluctant to return it. Maximum customer satisfaction from us. Great car, great price. Thankyou!!
- Christopher, November 2016
Quick and effective.
- Nikolaus, November 2016
They were excellent!
- Simon, November 2016
Good communication, good customer service and over all exceptional business.
- Raja Sekaran, November 2016
Fantastic customer service!
- Nithin, November 2016
Excellent customer service and professionalism from Belinda. A true asset to your company. Will hire again!
- Leonard, November 2016
We have given out your details to two of our friends who will travel to Queensland soon.
- Annette, October 2016
We were running late on way home as we got lost and staff were fantastic.
- Robyn, October 2016
Very friendly and helpful staff will fully recommend and hire from you again
- Sheridan, October 2016
Fantastic, the staff were all polite and helpful with our questions.
- Aaron, October 2016
Great, friendly and efficient service.
- Anthony, October 2016
Best service and cheapest price!
- Amarpal Singh, October 2016
We were recommended by family member, and have already recommended to friends. The service was great, ease of pick up and drop off and cost to hire were really good.
- Allison, October 2016
Car pick up and drop off worked perfectly.
- Jill, October 2016
Alpha is our first choice. They make the whole process simple.
- Rod, October 2016
Very happy with the service, no complaints at all, will definitely use Alpha for our next visit to Melbourne.
- Gerry, October 2016
Thank you for the excellent service, much appreciated.
- Gavin, October 2016
This was the first time I have tried Alpha rentals which is better than my previous rentals from Ace rentals.. I look forward to hire more of your rentals and recommend to others. Thank you so much. Kind regards
- Keshwan, October 2016
Was so easy. Picked me up from the airport within 5 minutes. The location was very close by. No hassles and was so easy to drop off.
- Naomi, October 2016
- M T, October 2016
Service was excellent, friendly and fast. Nothing too much trouble very helpful.
- Stephenie, October 2016
Very impressed with the way every thing was handled, the boy in the office was very efficient
- Sue, October 2016
Very fast and friendly service, highly recommended and will be using again. I give them a 5 star rating all round.
- Sheridan, October 2016
Excellent service. Friendly team. Could not fault. Certainly have no hesitation using again.
- Richard, October 2016
- Murahari Reddy, October 2016
Loved the fact that I was able to return the vehicle as late as 11pm the night before (instead of 8am in the morning when there'd be a lot of traffic). Very nice and helpful staff.
- Harry, October 2016
Fantastic customer service, reasonable prices and friendly staff. I would recommend this car hire company to anyone..
- George, October 2016
I have been using Alpha for some time now and always find staff pleasant and very helpful.
- Sandra, October 2016
A big thank you to Michael, Jenny and Lee from Alpha Car Hire Adelaide. My whole experience dealing with you guys from start to finish was excellent! The car I received was an upgrade, and it was so refreshing to deal with a small company and know them all by name. The price for the week was so much cheaper than other companies, and it was modern, and clean. Alpha hire cars are the only company I'll be hiring a car from when I am in Adelaide!
- Kerin, October 2016
Very happy with the whole experience
- Stephen, October 2016
The lady who picked us up from the airport and finalised our paperwork was very nice and efficient.
- Auriel, October 2016
Very efficient and helpful
- Chris, October 2016
I already have told friends about Alpha...............
- Keryn, October 2016
Amazed how your business has grown. We were amongst your early customers in 2007 after a recommendation from NZ friends travelling in Australia and although much bigger your excellent service remains the same.
- Frank, October 2016
A stress free experience. Thank you. Will definitely use Alpha again.
- Honor, October 2016
Excellent all round, would definitely use Alpha again. Definitely my preferred hire car user.
- George, October 2016
Very good customer service and price!
- Ajay, October 2016
The service & staff at adelaide were a1. Very courteous & helpful, & friendly.
- Joseph, October 2016
Thanks for your help. So appreciate you and your beyond the call of duty help. I will never hire a car from any one else.
- Alison, October 2016