At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Leave a Google Review

Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

Second time using Alpha great service. Thanks:)

- Emer, June 2012

Excellent car hire at very reasonable price.

- Darren, June 2012

Awsome a1 loved it recommend it to anyone best value 4 money and I shopped around!

- Martin, June 2012

Very happy with car and customer service. Will definetly recommend to family and friends....

- David, June 2012

I have been using Alpha car hire for some years and will continue to use it.

- Robert, June 2012

Thank you Alpha for another satisfying service given to me. I have been using you company for quite a few times and this is why I am a constant return customer.

- Peter, June 2012

I was very surprised at the price initially and was a bit suspect about the state of the car when I got it. But, I was pleasently surprised and will certainly be hiring from the melbourne gang again.

- Mandy, June 2012

We were very impressed with the service and the car; it wasn't a problem when we called to extend our hire by a week. The shuttle service was very prompt. Would thoroughly recommend Alpha!

- Miranda, June 2012

Excellent experience, once again

- Nereo, June 2012

All round good experience. Would not hesitate to do business again.

- David, June 2012

Good all round experience

- Elly-may, June 2012


- Jis, June 2012

As a repeat customer I am always given exceptional service from the melvbourne based team. Thank you.

- Peter, June 2012

Cars are well priced and the airport shuttle service is well organised and timely. Problems are handled quickly e.G. Extending rental period with just a phone call.

- Ross, June 2012

Our flight was delayed and we arrived to melbourne towards 11.30pm, but the staff were able to organise for the night watchman to stay behind for us. We were very grateful and even when I called to book the vehicle at the last minute, a staff member ben from Brisbane stayed after hours to take my call and finalise the booking which goes beyond their duties, great customer service all round.

- Delilah, June 2012

Very friendly staff, shuttle was already waiting at airport, excellent service would use again. Vehicle was good, had just been returned to Alpha from previous people who hired it when we arrived to pick it up for hire.

- Jeff, June 2012

Keep it low price, it is the best value of car rental in melbourne. Well done!

- Fransisca, June 2012

After having terrible experience with many other car rental companies I found you!! Thank you guys for the great work. I was really supper satisfied and will def recommend you to my friends.

- Louay, June 2012

I found the staff at melbourne branch very friendly, polite and helpful. The car is in excellent condition and driving was comfortable. I recommend highly, thank you for your excellent service.

- Margaret, June 2012

Hi, I just wanted to say how impressed we were with both the service we received when we picked up the car and the car itself. The staff members that we dealt with were extremely helpful and friendly and it was an absolute pleasure to deal with you all. The car was awesome and the price we paid was extremely reasonable. We will definitely be hiring from you again and I will be recommending you guys to anyone I know who is coming to Brisbane in the near future. Many thanks for your exceptional service! Lauren elliott :)

- Lauren, June 2012

It was all good and this was the 3rd time I rented a car from you.

- Johannes, June 2012

Shuttle drivers very friendly and helpful. Easy location to find for return journeys, very convenient pick up and drop off point.

- Linda, June 2012

Kasheia at moorooka is always very efficient and pleasant.

- Stephen, June 2012

Thanks for all your graet service we will book on line the next time we are at the gold coast, regards chris knight.

- Chrisrine, June 2012

The staff at the branch were very friendly & helpful.

- Ed, June 2012

At first I was a bit aprehensive about using an offsite rental but your shuttle service is really good. I found that even though your office is 4kms from the terminal it is much less stressfull for a visitor than negotiating the carpark at tullamarine. I once got stuck in the wrong lane when returning a car and ended up heading down the tullamarine freeway to the city, your location avoids having to battle with the crazy taxi drivers at the terminal, I suggest you use that in your advertising as most visitors are already a bit stressed and that bedlam at arrivals and departures would be avoided by many if they knew of your alternative.

- Gary, June 2012

The service was good the value was good I liked the idea that I could collect the car on the sunday -just before collecting visitors arriving from overseas. I liked the location -in gerler road hendra- away from the frenetic,crowded, non sympathetic -pick up locations -inside the airport environment

- John, June 2012

Fabulous friendly and efficient staff..

- Nicole, June 2012

Very helpful staff, clean car and very easy to deal with. I will definatly use your services next time I need to hire a car

- Corey, June 2012

This is a very professional, very customer friendly branch & all of the the staff are very personable & at the same time they are also very professional & very helpful. I have never had a problem at Brisbane airport branch at all, I couldn't be happier & I have actually referred your company to my crew at work as they also fly in/fly out of Brisbane airport on the same roster as me.

- Robert, June 2012

Good service and very reasonable rate

- Michael Tain Choi, June 2012

Great customer service very friendley and helpfull. Very easy to hire and quick will use alph car hire again

- Sandra, June 2012

The car was good, the service very good especially since we arrived late at the airport after the office was closed, we were kept in the loop always even tho negotiations were done over the phone at all times. We shall use you again as the hire price was competative.

- Debbie, June 2012

Jackie is a great person to deal with.

- Russell, June 2012

Very impressed with the service offered by an excellent staff.

- Robert, June 2012

Another great rental from the wonderful people at Alpha. If others copied your customer service, friendliness and overall value for money, they would be doing well. Just don't let the praise get to the company and lose the friendliness in the quest for bigger and "better" business.

- Wayne, June 2012

Great service and rental conditions. I have used before and will definitely use again!

- Terry, June 2012

Darren peck has gone out of his way to help us with all our rental needs & we will definitely be using Alpha car hire Brisbane city again.

- Jeremy, June 2012

I had told many of my friends about my positive experience with Alpha car hire and now two of my friends have used Alpha hire car from my recommendation. I was most impressed by the value for money and will definetly use Alpha again.

- Gemma, June 2012

Same excellent service...We will use you again

- Grant, June 2012

We are regular clients of your car hire service and appreciate the convenience of being able to hire a car at short notice.

- Caesar, June 2012

My family and I have been very happy with Alpha hire and are happy ro recommend them to all and sundry

- Lesley Gaye, June 2012

Great customer service. Very resonable price.....Will come again!

- Mahinthan, June 2012

We thought the staff were very helpful going over and above board with their service especially when we had to extend our stay and needed to book a car for a further 3 days. We are a very satisfied customer and will definitely use the company again.

- Wendy, June 2012

Everything was excellent. Shuttle was pre booked and picked us up on time. Just wished I had asked for a directory though.

- Clive, June 2012

Great company resonably priced and efficient with pick up & drop off.. I will be back down to melbourne soon and will be definitely hiring from you again!

- Charmaine, June 2012

Friendly customer service, car very clean and reliable.

- Andrew, June 2012

Good competitive rate and very friendly staff!

- Oliver, June 2012

Staff at coolangatta were friendly & helpful, always get a low mileage car which I appreciate

- Peter, June 2012

Bridget handled our phone enquiries from sydney very responsibly. The young lady at hendra processed our pick up efficiently and sarah shuttled us to roma st very pleasantly. We were pleased with Alpha.

- Richard, June 2012