At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
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Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

The ladies at the gold coast Alpha hire were incredibly impressive. They were so professional and ensured that everything was smooth and simple from their end. As a frequent flights to goldcoast I will deffinatly be useing the Alpha services again

- Saxon, June 2012

We actually didn't have to wait for the shuttle to pick us up - it was waiting for us - excellent. The driver was very friendly and hlped us with directions. 10/10

- Luella, June 2012

A very good service. We use Alpha regulary

- Christopher, June 2012

All good thanks. I'm a very regular user of Alpha.

- Rod, June 2012

Donna at the depot where we collected the car was awesome, lovely lady!

- Tony, June 2012

The best service!!! When I called the office in moorooka they were very helpful when I required another day. The vehicle ran very well and I was most impressed with the cost of hirage and the 500kms a day. I have already recommended Alpha car hire to family and friends and I will definitely be hiring from you again!!

- Marisa, June 2012

A good team of people to deal with. We will be back soon and will see you then.

- Phil, June 2012

Being picked up from the airport certainly makes thing easier. Staff were all very pleasant. Car was great.

- Greg, June 2012

I'm a repeat user- excellant service.

- Rodney, June 2012

Very friendly staff and efficient pick up and drop off service, vehicle was reliable and what we required at a fair rental price, thanks

- Anthony, June 2012

Have used your service before and as before we were happy with the car and your staff are very helpful

- Ross, June 2012

That was the very first time I ever did a car hire on my overseas trip and overall I had a very positive experience and will definitely choose a self drive holiday again and will definitely choose Alpha. I have heard a lot of bad experience in terms of price and service from friends & family members with the more established firms. I'm so glad I got it right the first time round. Thank you, Alpha for being a part of my fulfilling self drive holiday in gold coast.

- Chee Seng Ivan, June 2012

Thank you for a hassle free service while we were in your country.

- Brian, June 2012

Great service with very good prices and friendly staff-would be happy to recommend you to everyone, and have done so a few times!

- David, June 2012

Second rental in my 2 visits, no hassle or problems and no cons when returning the car. Very important to a renter to know he can trust the rental company.

- David, June 2012

As usual great service & I didn't even wait 5 mins at the airport!

- Jeremy, June 2012

I was very happy with my Alpha car hire experience. I was concerned about not being able to collect and drop off the car at the airport but the Alpha shuttle worked seamlessly. I also liked the fact that there wasn't a whole lot of advertising material and self promotion of the company both at the office and in the car. I will definately use Alpha hire again

- Susan, June 2012

Alpha, your people are efficient. Pick up and return car process is fast. No fuss. Love it!

- Chin Bin, June 2012

Great car, nissan tiida, travelled great ocean road, plenty of room. It was a better car than expected. Cheap rate and reliable. Would use Alpha if returning to melbourne.

- Janet, June 2012

Thanks to catherine (bus driver) who is very patient and helpful. Excellent service.

- Harry, June 2012

Fantastic crew,very helpful front office staff, gave good street directions. Customer service very important to me and I'll give Alpha 10/10. Price was cheaper than any other company. All extra payments very easy to understand, simple and made my time in melbourne easy and affordable.

- Alanna, June 2012

A return customer, very pleased with the service. Thanks to you all

- Peter, June 2012

This was the firt time we have used Alpha, we found the staff very friendly and the whole trnsaction was seamless. Very happy with the car and the whole experience. We also used Alpha parking for the first time and this worked well also. We will definatley use again.

- John, June 2012

We have come from nz to wintersun/cooly rocks on for the past 9 years and have always hired a vehicle totally unaware of Alpha car hire. Would now definitely use Alpha again and have already recommended to friends who used Alpha on our recommendation after cooly rocks on. Thanks and will rebook for next year :)

- Paul, June 2012

We found the service from Alpha to be extremely efficient and the customer support staff very courteous and knowledgeable. The cars are current and in excellent condition. Airport pickup and drop off organised very efficiently and, the price was right. Thank you for a stress free and enjoyable experience.

- Ross, June 2012

Sheree (Alpha leasing), darren and sarah (valley office). I can't say thank you enough to you all. Darren and sarah, thank you so very much for everything. The guys at the depot and jason (mechanic) at hendra, thank you all. Your professionalism did not take away your personal consideration to your clients.

- Sally, June 2012

The girl at the moorooka depot on saturday and sunday was very helpful and friendly. She deserves all the praise she receives. Please pass on my thanks. Billy boyle

- Billy, June 2012

My experience with Alpha is always great! I don't usually hire from the airport, but I found the staff just as friendly as Brisbane city's that I normally work with. Thanks for offering a great price for great cars!

- Cynthia, June 2012

I live out near esk and travel to moorooka to hire vehicles because the service they provide is fantastic.

- Michael, June 2012

I think its a great service and tell all my friends.

- Dr Sharon, June 2012

Staff was super friendly and helpfull when I had to change the time of pick up of vehicle

- Trevor, June 2012

Excellent, friendly service and great cars. Will use you again and recommend to all your service.

- Anthony, June 2012

Fantastic customer service. I think the guys name was michael. Very friendly even though they were extremely busy!

- Claire, June 2012

Very impressed with price and customer service of car hire. Thank you. Clearly a company that listens to its customers and puts them first!

- Michael, June 2012

Pick up went smoothly as did the drop off at your melbourne aiport. The shuttle bus was available very quickly which was good.

- Peter, June 2012

The customer service was fantastic... Great car.. Very clean. Thank you!!

- Dragica Daniella, June 2012

The whole process was very easy and smooth, I have waited longer hiring a car at the terminal. The shuttle driver was most helpful and fiendly on the pickup, explaining the best route to take after I got the car. I would definitely use again on my next trip.

- Lianne, June 2012

Great value, loved my car thank you will definitely be refering to friends and using again

- Anna, June 2012

Service was polite and flexible. Nothing was too much trouble. Vehicle was clean and reliable.

- Don, June 2012

Definately will be using Alpha car hire and Alpha airport parking in the near future. Absolutely fantastic service and will be recommending to my friends for sure regards cheryl osborne

- Cheryl, June 2012

We needed to extend the rental of our 8 seater van due to unforeseen circumstances, and Alpha made it happen stress free.

- Katrina, June 2012

Generally nice welcoming staff and the car is in good condition

- Shu Ming, June 2012

Very good experience, staff very friendly and polite. We use them regularly now. Wouldn't go anywhere else!

- Sam, June 2012

Love you guys thanks a million.I always use you for car hire. Do you have an office in new zealand south island?

- Janne, June 2012

We used Alpha because in the past we have had a good experience. This time was just as good! Thanks!

- Laura, June 2012

Great service,very pleased. Will continue to rent with Alpha

- Laurence, June 2012

Perfecto and we are very pleased. Thanks & god bless

- Yohanes, June 2012

We were very pleased with our car and the high level of service. Everything was very well organized, and staff very friendly and efficient.

- George, June 2012

We always use Alpha car hire in Brisbane and melbourne. I've been renting cars with them for over 4 years and very happy with the service.

- Kate, June 2012

Friendly helpful staff

- Philip, June 2012