At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Great service. After hours collection was appreciated.
- Perry, January 2017
Great service all round!
- Alison, January 2017
The price is very competitive. The booking process over the phone was pretty quick. It was easy and straight forward to pick up the car on a public holiday. The car was clean, fairly new, low mileage, really good performance and very well maintained. That definitely made our road trip more enjoyable and gave us peace of mind. When I dropped off the car, the staff was very friendly and welcoming and he offered me a free drop off to the airport making sure am on time for my flight. Would definitely recommend Alpha car hire.
- Ali, January 2017
Absolutely fantastic experience all round, will use again at XMAS 2017.
- Craig, January 2017
Was very friendly, quick, smooth and the pick up from the airport was fab. Thank you very much.
- Mar, January 2017
I made an online enquiry and received a follow-up phone call from a very helpful and efficient lady.
- Graham, January 2017
Thanks for looking after me.
- Erica, January 2017
Good service, reasonable price and good value!
- Richard, January 2017
This the second time we have hired through Alpha with no problems and will use again.
- Les, January 2017
Always friendly, reliable and well-priced.
- Jen, December 2016
Very happy customers, thanks! Have recommended you to friends.
- Melanie, December 2016
Great customer service... Fast and easy pickup. Will definitely use Alpha again :)
- George, December 2016
Painless and easy.
- Liza, December 2016
Enquired on line, phone call follow up - very impressed with the customer service and quality of the car provided.
- Katrina, December 2016
Michelle was awesome, a credit to Alpha!
- Matthew, December 2016
Best prices and very good service.
- Zahid, December 2016
All worked out very well.
- Dorothy, December 2016
Kelly and Brett were fantastic! they were very friendly and very helpful and in my case very patient. I would recommend hiring from them. They are quick and efficient, my experience with them was awesome, and if it wasn't for them our holiday would not have been as good as it was. My kid's and I thank you dearly from the bottom of our hearts. Thanks again, and we will see you next time we are on holidays... Have a very Merry Christmas and a happy new year xxx
- Tammy, December 2016
Nice, quick, easy, simple transaction.
- Sandra, December 2016
I have hire cars from many different agencies over the years, this is the first time that I have hired from Alpha. The service I received was really great. Detailed but easy to follow information was given with regard to hiring conditions, which I had never been told about from any other company when hiring a car. I will defiantly be using and recommending Alpha in the future.
- Lou, December 2016
Nice and helpful staff..
- Wai Chuen, December 2016
Absolutely brilliant experience with Alpha and very reasonable prices. Will now always seek out for the Alpha option first everywhere we go. A special shout out for a very helpful, friendly and lovely staff member who handled our case from start to finish - Colin. Thank you!
- Nadia, December 2016
Informative staff/prompt procedures.
- Brett, December 2016
I found Alpha car hire in Brisbane to be very efficient. The car was fueled up and clean and all I had to do was show my license and check the car over and go. Keep up the good work.
- Simon, December 2016
The service all round was fantastic. The ladies are fun to deal with - keep up the great service!
- Tracy, December 2016
Overall a very good experience,and will use again. Thank you.
- Jeff, December 2016
Great service provided when I was delayed due to storms in Brisbane. Definitely use Alpha Brisbane again.
- Tracey, December 2016
Kim was amazing and we will be renting again with you guys shortly.
- Shaylea, December 2016
Great value for money.
- Chris, December 2016
Absolutely brilliant experience from beginning to the final statement. Definitely competitive and great value.. Lauren was the customer service at the counter and on the phone when I extended my booking.. Price, service, vehicle standard, included km's and out of hours return where the shuttle jetport was waiting. The shuttle service to and from the hire office and the drivers were also exemplary!
- Laura, December 2016
The people in Adelaide were excellent in their pick up and delivery from the airport, their completion of paperwork and the extra mile that I experienced was very much appreciated.
- Julie, December 2016
Easy going people to deal with and happy with the service.
- Naji, December 2016
Excellent service, advise and attention to my needs.
- Laurie, December 2016
We have used Alpha when we lived in Melbourne to store our car when we flew to the gold coast and have always been impressed with the service. We decided to use your car rental service since we have moved to the gold coast and found the whole process excellent. The staff were friendly and efficient and the pick up and drop off was easy and uncomplicated.
- Stephen, December 2016
First class service, and good information.
- Bernadette, December 2016
Very happy with everything and hassle free. Thanks guys!
- Allan, November 2016
I am a happy customer. Would like to use it again.
- Dewi, November 2016
Extremely happy with the entire hire process. Thank you.
- Caryl, November 2016
Very good service - we will definitely use you from now on.
- Max, November 2016
Excellent service provided by Leigh and Michael. Thank you.
- Amanda, November 2016
Lovely customer service, excellent car. Will definitely recommend to others coming to Brisbane. Thanks :)
- Kirsten, November 2016
Very pleased with everything!!
- Lisa, November 2016
Could not fault the service. Prompt and efficient, very welcoming. Will certainly return to Alpha for car hire in Adelaide.
- Stavroula, November 2016
Great services with a low price car rental company, thumb up!
- Fan, November 2016
Extremely friendly and helpful staff.
- Narissa, November 2016
Wonderful customer service at your adelaide airport office! Thank you
- Emma, November 2016
Great after hours service offered. Excellent communication throughout the process.
- Ray, November 2016
Michael at the adelaide office made the booking process work. His service and communication is excellent. Michael texted me after I made the website booking and then personally ensured the rest of the process worked smoothly.
- Richard, November 2016
Great service, great vehicle, great staff......Cheers
- Kerry, November 2016
Nice, clean, modern car. Staff excellent to deal with.
- David & Karel, November 2016