At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Leave a Google Review

Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

Thanks so much to the kind drivers who looked after my elderly aunt whilst I was doing the paperwork.

- Karen, August 2012

Brilliant service. Efficient and pleasant staff always. Many thanks. I'll return.

- Susan, August 2012

Too much emphasis is placed on unlimited km when hiring a vehicle, however 500 km a day is amble and who needs more than that. No one should want to drive 5 hours when on holiday.

- Tanya, August 2012

The service was quick,friendly and efficient from the bus drivers to the staff at the depot.

- Robyn, August 2012

We extended the car hire 3 times and were cheerfully accommodated. We had over 5000 kms of trouble free and economic motoring. This is our 5th hire from Alpha,always first class service. Thank you

- Kenneth, August 2012

Same high quality service this time as before

- Rosalind, August 2012

Alpha is my new hire car of choice...

- Ken, August 2012

I have being dealing with Alpha for nearly 2 years now and prefer to hire a car from them instead of buying one so thats says something about their customer service

- Shelley, August 2012

Very pleased

- Pamela, August 2012

A repeat customer and once again very happy with the service and product Alpha provides. We have rented and parked with Alpha many times now.

- Glenda, August 2012

Great to deal with

- Brett, August 2012

Excellent customer service at early hours! Very fast transfers to and from airport. New car drove well. Will highly recommend to others and do business again.

- Shayne, August 2012

Always a pleasure to deal with. Love Alpha car hire!

- Charmaine, August 2012

There service was outstanding and would highly reccomend them to anybody

- Tristan, August 2012

Very reasonably priced and very easy to deal with, made it effortless. Thanks

- Amelia, August 2012

As a repeat customer we always recommend you to family and friends and will continue to rent cars from you

- Merilyn, August 2012

This is the third time we have used your company and each time has been excellent. My son left his jacket in the car and you are also holding it for him to collect (he lives in melbourne). Thanks!

- Kevin, August 2012

Shuttle was quick & easy to find, car was much newer/better quality than expected & staff were superb. Fantastic experience & definately will recommend & use again!

- Damian, August 2012

Good and easy experience

- Kent, August 2012

Good service, will definitely use Alpha car hire again.

- Himanshu, August 2012

This was the third time I have used Alpha car hire! I will now never use another rental company again! To all the staff at Alpha keep up the great work!

- Danae, August 2012

Good,friendly,fuss free service.

- John, August 2012

Processing was fast, small vehicle great, very economical, clean, staff prepared to be flexible for a repeat customer,staff very personable and friendly.

- Maurice, August 2012

Alpha car hire is cheap and reliable.

- Jessica, August 2012

A great experience as always. Wouldn't recommend anyone else

- Judy, August 2012

Everything went very smooth and staff were very helpful, prefer to book by telephone

- David, August 2012

Great service from the first contact through phone to pickup and return. Friendly efficient staff make the whole experience a pleasure to do business with Alpha car hire.

- John, August 2012

Once again this was great service. I messed Alpha car hire around and through it all they delivered great service. This is simply the best hire car company I've ever dealt with. The personal service from the staff is second to none. I'd just like to say thanks!

- Jeff, August 2012

Very friendly and helpful.Not only with car hire but even better with directions.Customer service is very well knowledgeable in regards to directions and thank u so much for the great experience and ease of making car hiring so easy.

- Sonia, August 2012

Easy to use. Very happy

- Marco, August 2012

I had such a wonderful and stress free holiday because of Alpha and our car hire...Thank you so much. Your staff both on the phone (from nz) and at the pick up and drop off were amazing. We will be recommending your firm to all our friends and contacts in the hospitality industry.

- Raquel, August 2012

Top job

- Robin, August 2012

I was really satisfied with the experience with Alpha. Receptionist and driver were all nice when they explain and give information. We did not even wait for long time to pick up the car to go Alpha office. I am really happy with the car as well. I highly recommend to my family or friends to rent a car in Alpha.

- Nohseok, August 2012


- Steven, August 2012

Extremely happy with service, vehicle, cost. Shuttle service after drop off was excellent. Happy to recommend Alpha to others.

- Harold, August 2012

Great experience, will use again.

- Briana, August 2012

We hire cars regularly and found Alpha to be a very agreeable experience and the vehicle was excellent value for money. Although our primary criteria is cost, the quality of the experience and the ease of the transaction will be remembered

- Denis, August 2012

Every member of staff I dealt with was helpful and pleasant and the whole process was fast and uncomplicated. Well done team! Thank you.

- Merav, August 2012

I have used Alpha two times and have been looked after with out a problem and fast. Thats why I will continue using alpa and recomending Alpha to everyone who wants to hire a car.

- Francis, August 2012

A very smooth operation that was easy to navigate

- Len, August 2012

Excellent service!

- Ralph, August 2012

I'm regular customer now.I love Alpha because service very good. I will continuing to rent.

- Qui, August 2012

Have used Alpha many times ex melbourne. I recommend to friends. Keep up the good work. Peter t

- Peter, August 2012

I have already recommended you guys to several people. Execellent experience - well done.

- Anton, August 2012

We always hire Alpha and will continue to do so for future..:-)

- Charmaine, August 2012

Loved loved loved the fantastic service and awesome staff, can't wait to hire again in feb 2013 x x

- Amanda, August 2012

Great value for money!

- Fran, August 2012

I have used and will use Alpha car hire again. I have always found the staff to be great.

- Michael, August 2012

Once again excellent service at both arrival and drop-off places. I am happy to recommend Alpha to anyone.

- Sharon, August 2012

We were given a brand new nissan xtrail which was far better than we expected, the return process was far quicker than the pick up all in all a very good experience and yes we will recommend Alpha to family and friends as a great company to hire vehicles from when visiting australia.

- Russell, August 2012