At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
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Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:

Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
alpha car hire - reviews on google
alpha car hire - write a review on google
Rating: 4.3/5 based on 3808 reviews.

Best hire company I have ever used.You were the cheapest, the service was excellent (especially the shuttle service, it came immediately) and the lady at fortitude valley depot kindly offered us a lift to south bank when we dropped the car off. I have always used thrifty before but will always use you in future. Many thanks.

- Kate, August 2012

I have been meaning to email - to say that katrina and natalie were incredibly helpful, efficient and amiable - five star. I also recommended Alpha to a friend I bumped into at the airport and he jumped into the shuttle and was sorted out with a well priced car by your staff and was most impressed thanks

- Nick, August 2012

I have been using Alpha for quite a while now and have recommended you to anyone I know who needs to hire a car when in melbourne

- Beverly, August 2012

Shuttle bus waiting for us friendly driver and receptiniost. Yes we will hire from you again.

- Mohammed, August 2012

I have been hiring rentals for past 6yrs on a regular 4/1 fifo roster. Having used most hire car companies I have found after being refered to Alpha car hire by a work mate,none of the other hire companies compare to the overall setup,prices,customer service & friendlIness of all staff concered.From the time u have booked picked up & been shuttled to Alpha car hire centre it really is an efficient service. And the cars ive been hiring for past 4months are awesome to drive & great on fuel.

- Hoani, August 2012

Great people - great service from pick up to drop off highly recommended to friends and will definitely hire again many thanks especially to the young woman and man on arrival to pick up car, went out of their way to be helpful

- Shirley, August 2012

The lady who dealt with me at franklin street, was very good. I would recommend her.

- Peter, August 2012

Good to deal with, I have repeat rented for this reason.

- Carl, August 2012

Very easy to book and collect vehicle. Rental rates very competitive with comparable companies. Will use your service again

- Wayne, August 2012

Friendly staff at the tullamarine office which made me feel very welcome. The shuttle bus driver was particularly helpful with advice and guidance.

- Geoffrey, August 2012

I've had to use car hire twice in melbourne for family emergencys, both times with Alpha. Not only are the prices unbeatable, the customer service and the quality of the cars was faultless!! I would only use and recommend Alpha in the future, thankyou for the great service.

- Brendan, August 2012

Well looked afterhappily use you again

- Mal, August 2012

We were extremely happy with our car, it was nearly new and was a great car to drive, very clean and no problems at all. The service was really good, although it took a while to be picked up from the airport, due to them just leaving when we arrived, when we arrived to pick up our car, we were looked after first, as we had called first. Great service, very happy and already have recommended to others. Thanks.

- Michelle, August 2012

Kate and mandy at the airport base were terrific, friendly and more than happy to go that extra mile!! Assets to an aussie proud company!! Will be definitely contemplating using you again!!

- Jade, August 2012

I have been hiring cars with you for close to 2 years and your staff are always so helpful and friendly, and is's always so easy with Alpha. Thanx and many blessings

- Erin, August 2012

Awesome service, great vehicle, fantastic hire price. We are totally satisfied - thanks so much.

- Jane, August 2012

Had a very satisfactory experience with Alpha cars, from the moment we organised it online to the time they dropped us back to the airport for our flight home. We are more than happy to recommend them to friends and family!!! Thank you!!

- Anthony, August 2012

Very profesional, polite helpfull, and nothing seemed to be a problem to these people, I enjoyed the experience, you are at least one or two steps ahead of the big world wide companies. Well done.

- William (bill), August 2012

The staff at moorooka are always friendly and helpful. They do a fantastic job particularly working single-handed with numerous customers to deal with.

- Sharon, August 2012

The service was great & the people were very helpfull, thank you very much. I will use your service again soon.

- Harry, August 2012

Very good service and competitive prices

- Avinash, August 2012

Fantastic service, price and promotions. I keep hiring and will keep coming back. Thank you Alpha :)

- Ricky, August 2012

A/ very happy! Very efficient service - never have we hired a car, nor returned it so quickly. The driver of the van waited for us ( only 5mins to return. Easy!) helen was very friendly and keen to look after us, even suggesting we purchase a melways ( to be reimbursed) as I was keen to have one, but they have evidently gone missing... Who are those hirer's who take them! The price was appealing, and the service better than any large operator. Aussie owned, keen to serve - priced right - we will continue to recommend

- Rebecca, August 2012

Excellent value for money. At least $50 cheaper than the nearest price and the 3t truck was in great condition. Excellent service too

- Jodi, August 2012

Much friendly, professional, easy and fast, nice cars, very clean. All the places where you are are well noted, so next I'll call you! Thank you verymuch,

- Olivier, August 2012

We have used Alpha car hire several times and would not go anywhere else to hire a car.

- John, August 2012

Fast service, lovely people. Have recommended to all my friends and will definitely use you again.

- Sally, August 2012

Very happy with the service, have already recommended to friends who has since hired from Alpha and they where very happy.

- Shelley, August 2012

I hired the car directly from the office in mclean street. All who served me were polite and helpful. A very good experience thank you. Karon donnellon

- Karon, August 2012

Thanks again for a great rental experience, we hope to rent again in cains next year.

- Alan, August 2012

Fantastic service and very helpful. We would certainly recommed Alpha to anyone travelling to australia.

- Robin, August 2012

Always reliable efficient service, I can't see why I'd go somewhere else:)

- Tommy, August 2012

I had a few problems with my arrival and departure, nothing to do with Alpha. They were so helpful and kind, I cannot speak highly enough about the great service I received.

- Clare, August 2012

Nice and easy to work with and the timing was great in that we were upgraded at no extra cost. Definitely coming back.

- Mike, August 2012

The whole experience of booking, collecting and returning the vehicle was exceptionally smooth and easy. Many thanks.

- Frank, August 2012

Thanks for great service and loved the car hyundai l30 it was great.Have already recommended to my daughter vanessa who is hiring a car from you in late october 2012.We will definetly hire again from you.Thank you.

- Gail, August 2012

Great experience. Thank you!!

- Michelle, August 2012

Great service and a nice car. The price was reasonable as well.

- Ron, August 2012

I like the idea of supporting a smaller company rather than the big buggers

- Ray, August 2012

Very impressive, this is the fourth time I have, used you guys am very impressed at the stress free experience

- Michelle, August 2012

Very good service thanks

- Gary, August 2012

Very happy but didn't know u had airport parking as well and did a deal for parking as well so very happy thank you

- Wayne, August 2012

Matt and the staff at gold coast Alpha were fabulous. The car was excellent, pick up and drop off prompt and I would (and have) recommended them to family and friends.

- Sue, August 2012

Friendly efficient staff made the whole experience great. I will have no hesitation in recommending Alpha car hire to family in friends.

- John, August 2012

As a repeat customer I have not had any issues

- Danny, August 2012

Have used Alpha for most of our trips and have not had reason to complain

- Les, August 2012

Once again very good company to deal with best price recommend Alpha all the time

- Dennis, August 2012

I was extremely pleased with the service I recieved, all the people involved were excellent, being very friendly and helpful right from when I first enquired about a car hire to when we returned the car. I have already mentioned Alpha car hires excellent service to several friends. I will definately use Alpha next time I need a hire car.

- Garry, August 2012

Fantastic service and cheap rates. Really great

- Simone, August 2012

Excellent service again

- Ron, August 2012