At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Couldn't fault anything about the experience or the vehicle or the price,overall exceeded my expectations!
- Nigel, October 2012
Every thing worked out well for us, we would use Alpha again.
- Darren, October 2012
Great friendly service,great value,will recommend to everyone.
- Stuart, October 2012
Always helpful. Shuttle drivers pleasant friendly good service.
- Wendy, October 2012
Another excellent Alpha experience, have never had an issue using your cars
- Marina, October 2012
The customer service of aziz was very good, cooperative and helpful.
- Ashim, October 2012
Nice, clean, new cars please keep it that way.
- Ziya, October 2012
Normally when I hire rental cars apart from the major established company; I check the customer reviews & your company had good customer reviews; that's why I took my chance. My experience with alpa : friendly staff, hassle free, car was ready on arrival & the car was of a resonable standard with a fair price. Thank you.
- Mohinish Ajay, October 2012
There was a really lovely lady there serving us and although there was a queue she was so helpful and smiley you didnt mind waiting.
- Tracy, October 2012
Straight through process - as good as the big boys but at half the price!
- Glen, October 2012
Very good. Had no problems at all. I was glad that one of my work associates told me about you.
- Judy, October 2012
I rent with Alpha on a regular basis and have found all the staff to be pleasant and courteous
- Linda, October 2012
Shuttle was there in less than one minute (due to booking online I guess although we did call when we arrived). Good checking of the vehicle. Good discussion about the fuel etc. Compared to redspot which we hired twice in sydney we feel Alpha service was far superior even though we were driven to coolangatta to collect car - at least it showed us that city and we returned for some shopping and breakfast another day. Loved the tilda nissan, economic and good leg room for tall family. Couldnt have had a better experience on the gold coast!
- Jeff, October 2012
Good service. Good vehicle. Will definitely hire again.
- Barry, October 2012
A great service and I use everytime I nedd a rental. Very friendly shuttle drivers too.
- Leo, October 2012
Absolutely brilliant all round. It was my first time renting a car and I won't be going anywhere else. Car was amazing so were the staff
- Jean, October 2012
Much better than east coast car rentals who we previously used. Would definitely rent through Alpha car rentals again. Much more friendlier and prompt company
- Stephanie, October 2012
All went well we had no problems and we had a great holiday in qubarryeensland thanks
- Barry, October 2012
Very happy with hire conditions, vehicle and cost
- Patrick, October 2012
Shuttle was waiting for me - excellent. When I spoke with an opertaor at the desk I aske if I could have my paperwork ready as I neede to make an appointment, this was no problem & everything was ready & waiting when I arrived.
- Vicki, October 2012
Very helpfull. Will use again. Thank you.
- Alan, October 2012
This is the first time, I had to hire a car. The experience is good. The shuttle was already at the airport. The driver was not only friendly but also offered his advice how to get to my destination.
- Loges, October 2012
Very comfortable cars, very friendly call centre and service. Perfect location (central melbourne). Very good value for money. Would definitely use Alpha car hire again.
- Hans (johannes), October 2012
I was thrilled with the price and the customer service and how quick everything was. The bus drivers were lovely and friendly and the people at the desk and everything was smooth and quick. I was a very happy customer. Thank you... Jessica hartree
- Jessica, October 2012
Loved the whole experience! Great vehicles, really competitive prices, great staff.
- Judith, October 2012
- John, October 2012
Given my short notice, and how rushed I was for time, you really made it easy and did what a business should do, offered competitve pricing and kept me (the customer) happy. Job well done.
- Lorenzo, October 2012
Our flight was delayed significantly and Alpha were excellent in ensuring we were still able to pick up our vehicle outside standard operating hours. The staff went out of their way to make this happen.
- Stefan, October 2012
Have used you a couple of times now and am very happy with the service and the cars I have hired.. Will use you again..
- Susan, October 2012
Once again a good experience for us. Thankyou.
- Brendan, October 2012
Darren did a great job given the high load of business that was happening saturday morning, everything went smooth and I will be recommending Alpha in the future.
- Moses, October 2012
Great affordable service, great staff
- Jo, October 2012
Thank you very much for your great service. The car was excellent and we felt very safe being in a new car.
- Jan, October 2012
Iv'e used this company over the last 6 years and have no complaints. When ever I travel to Brisbane and need a car Alpha is my first choice. And if any one I know is traveling to Brisbane I recomend they contact your company for a car. Your staff are always friendly and very helpfull regarding anything related to the rental (ect) toll passes or what ever. From when I land too actually driving one of your cars is generally about 30 to 40 hassle free mins. Same on returns.Cars are always clean and apear well maintained keep up the great work. Untill next time kind regards ken.
- Ken, October 2012
Thank you for a very reliable car, economicle, & easy to handle, we'll be seeing you again. Many thanks heather
- Heather, October 2012
Was a bit disappointed when I learned that the car wouldn't be at the airport and that we needed to take a shuttle bus, but it was no hassle - the bus was right there and it's only a few minutes into town. The return trip was just as easy. Lovely, friendly staff.
- Kerry, October 2012
All staff were extremely helpful and friendly, thank you.
- Julie, October 2012
Great that we didnt have to leave such a large security deposit like all the other car rental places.
- Wayne, October 2012
The best car hire company so far,and it was cheap as well.Am already rcommended your company to three of my freinds.Thanks so much
- Mohammed, October 2012
Very professional from all staff members encountered.
- Stewart, October 2012
I have hired 3/4 times from Alpha and will continue to do so the rate is great. Service is good and I don't mind you being off site of the airport. I have and will continue to recommend Alpha.
- Tracey, October 2012
Service was great as expected.
- Antone, October 2012
Most impressed with the shuttle service that saved time and money. Also the car was economical and very low cost to run
- Pauline, October 2012
This is the first time I rented a car.I was so impressed with your service ill never go any where else.Thank you
- Wade, October 2012
I was very impressed with the fact that Alpha even followed up on quotes to see if still going to book will definetly use again
- Kevin, October 2012
- Paul, October 2012
Excellent service. Highly recommend.
- Vijay, October 2012
Always good service, nice people, well maintained vehicles and very good prices. Thanks!
- Rob, October 2012
Nice, clean, new cars keep it that way please.
- Ziya, October 2012
Good overall experience. Staff was freindly and helpful. No difficulties whatsoever. Car was practical and price was reasonable.
- Glenn, October 2012