At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Very very good. Will definitely use again
- Paul, October 2012
Great service, great price. Will always hire from u in the future. Thank you
- Jade, October 2012
We found pricing competitive and service efficient. We have referred several friends to you.
- Brian And Mary, October 2012
Overall I am happy with the service as this was my second time I hired a car from Alpha car hire. I am from perth.
- Kelvin, October 2012
Good service rendered
- Jim, October 2012
Have been very impressed with overall attitude and professionalism of the "staff" we have used Alpha 3 times now and will continue to do so well into the future. Keep up the great training and attention to customer satisfaction! You may not be @ the airport coalface.......Yet the time to get the job done seems to be just as quick as the other hire companies that do have airport space.
- Brenton, October 2012
All good,nice upgrade to a xtrail
- Gary, October 2012
This is the second time I have rented from Alpha ( in 2 years and was pleased to see that I and my rental record was instantly retreived when I enquired. I also appreciate it that to good customers you discount and upgrade. This is vey much appreciated.I plan to come over to queensland on a fairly regular basis and will certainly rent vehicles through Alpha
- Alistair, October 2012
Many thanks for a hassel free efficient service
- Graham, October 2012
No problems staff very helpfull
- Peter, October 2012
Got a free upgrade and good service, thanks
- Tom, October 2012
This is the second time I have used Alpha and I have recommended Alpha to plenty of people heading to australia after my good experiences. Alpha will be the only car hire firm I use when I travel back to australia.
- Leslie, October 2012
Very good service and nice clean vehicle - would use your company in the future.
- Joy, October 2012
The team at the airport (Kevin, Whitney & Michael) were exceptional.
- Anthony, October 2012
Excellent service, staff friendly and courteous
- Kerrie, October 2012
Very simple and easy to hire cars from Alpha.
- Richard, October 2012
Staff was great!!
- Behzad, October 2012
Thanks, good quick service.
- Roger, October 2012
Very good experience, car went well would use again and recommend, coveniently located
- Mike, October 2012
I was thoroughly impressed. I travel interstate often and hire cars in all locations, and had not experienced good service anywhere on the gold coast until I found Alpha online. The car was great to drive, the service prompt and friendly, and I felt that my care of the car was appreciated. I would definitely recommend Alpha. Thankyou
- Sarah, October 2012
Darren was very helpful and informative I have no hesitation in dealing with Alpha again
- Rene, October 2012
Good service very easy drop off at the airport
- John, October 2012
Practical and no frills, good value for money.
- Kim, October 2012
Great service - keep up the good work
- Debra, October 2012
Very happy thank you.Plus the up grade was a nice surprise.
- Darren, October 2012
Two of my colleagues are using Alpha regularly based on my recommendation
- Rod, October 2012
I have been using Alpha for a number of years now, and I will continue to do so, as I am always looked after, and offered a good rate, with great customer service.
- Chris, October 2012
- Mee Houng, October 2012
We were most impressed with whitney who processed us at the beginning and end of our car hire. She was very busy when we arrived dealing with about 4 matters at once but was very calm, friendly and unflappable. She helped us with the sat-nav and was extremely pleasant to deal with. We were very pleased to find her on duty at the end of our stay. Again she was very friendly, personable and efficient. We had been recommended by our son and his family who hired from you 8 weeks ago. We will definitely recommend you to friends and family and we will use you again next year when we return.
- Paul, October 2012
I had done a lot of research prior to hiring a car through Alpha, unfortunately there are a few negative reviews out there, but they all seemed to be a year or so old and you were still the cheapest I could find, so thought I would take the risk. It was 100% hassle free and I dont have a bad word to say about you. I will definitely use your services again. Thank you!
- Michelle, October 2012
Great service and great rates
- Maria, October 2012
It was very good and we were given helpful advise, about how to get back and about using the toll roads etc!
- David, October 2012
Staff friendly and helpful. Thank you.
- Venus, October 2012
Staff were very hepful and friendly. Initial problem with booking was promptly resolved with little effort.
- Gabriele, October 2012
2nd time we had used Alpha car hire. Friendly polite service. We had a nissan x trail for 10 days which was near new. Simple pick up and drop off process.
- Peter, October 2012
This is the first time we have used Alpha car hire and were really impressed with the service we received! Would definitely use this company again!
- John, October 2012
Excellent customer service, very happy.
- Robert, October 2012
Keep up the good work!
- Agusta, October 2012
Shuttle was there waiting for us, the guy loaded our bags and we were on our way in no time. Great fast handover at drop off which was great as keen to get to the airport. Very happy with service we were given. Car was good to drive and just what we needed, room for gear and very clean.
- Jacki, October 2012
Thank you, an excellent service, hassle free and easy to find on return. :)
- Barbara, October 2012
Great service. Was given a free upgrade. Thanks.
- Jacqueline, October 2012
Very accommodating as always. Great service and we were able to extend the use of the car with no problems. See you next time!
- Wayne, October 2012
We found Alpha car hire to be great. Pick from airport was prompt, car was ready and were shown through the car, help with toll charge website. All round was great.
- Jacinta, October 2012
We enjoined our holiday with Alpha.It was fantastic
- Yeonwoo, October 2012
Enjoyed the car very much, the service (and the price)! Thank you.
- Uzi, October 2012
Very pleased with the whole rental every thing was great very good service and great staff will use Alpha any time I need a rental vehicle
- Ted, October 2012
Great car, recommend to any wanting to hire a car. Many thanks
- Heather, October 2012
Once again very happy with the service and price provided from Alpha car hire. Thank you
- Denise, October 2012
Thank you for your service. Alpha car is a really good value for money.
- Amir, October 2012
Very impressed with friendly and helpful staff.
- Merilyn, October 2012