At Alpha, we aim to give excellent service to our customers each and every time. This is why your feedback is important to us. To ensure that our cars and service have the same standards of excellence in Brisbane, Gold Coast, Sunshine Coast, Moorooka, Dandenong, Melbourne, Sydney, and Adelaide, we've compiled all of your comments, questions, and feedback. Check out what some of our customers have to say about Alpha Car Hire below.
Whether you've loved the service or think we have a couple of things we need to tweak, keep us accountable by dropping a review on Google. Just click the green button below to write feedback to the Alpha Car Hire branch that served you:Brisbane Moorooka Gold Coast Sunshine Coast Sydney Melbourne Dandenong Adelaide
Always easy to deal with Alpha. Top customer service!
- Andre, March 2018
I use Alpha all the time when I am in town for business and pleasure and find your charges and services impeccable. I highly recommend you to all my friends and clients
- Mia, March 2018
I could not be happier. The gentleman I dealt with in adelaide is simply the best - he is so very helpful and kind to me - there should be more of his type in business. Please pass on my most sincere thanks. Unfortunately, I did not get his name, but have dealt with him on many occasions and he is always the same. Well done!
- Denise, March 2018
This is my second time booking with Alpha not only are they the best on the coast they have the best prices and the friendliest staff. I will be renting a car from Alpha every time I come to the gold coast.
- Dalal, March 2018
Very helpful and accommodating. Allowed us to re-collect the car as our flight got cancelled overnight. We were very appreciative
- Nathan, March 2018
Very satisfied with the service provided by the company and they employee shennon.
- Nikhil, March 2018
Really great staff at moorooka branch. I have top marks for all questions but not sure if I marked the correct answer button...Straight 10's for everything. I have been using Alpha for about a year and its great
- Guy, March 2018
Friendly and efficient service - especially the lady who received the drop-off.
- Bruce, February 2018
We rented at melbourne, adelaide and Brisbane. The top award for service and fantastic people must go to adelaide. Your 2 staff members here looked after us so well - a big thank you.
- Karen, February 2018
Cheap and efficient car hire service.
- Stephen, February 2018
Great staff and always there to help.
- Kristina, February 2018
Alphac worked very well for us. The price was excellent. The fact that it was not located at the airport was not a problem. Good work
- John, February 2018
This is the second time we have used Alpha car rentals, and both times the experience has been fantastic. We use to opt for a more expensive car rental for the convenience of the car being at the airport, but the Alpha bus collection service is so efficient that we barely see any difference.
- Andy, February 2018
The service was quick and prompt. Staff were very friendly and courteous.
- Christine, February 2018
We have hired quite a few times in Brisbane and can not fault any of the services, the staff are wonderful the process is easy and the bus driver is allways friendly and helpful.
- Glen, February 2018
I honestly think that this was the best value for money car I have ever hired. The shuttle arrived within 2 minutes each time, and the transfer was short and seamless. The staff were friendly and the whole transaction was simple. I will definitely use Alpha cars next time I fly to Brisbane.
- Spencer, February 2018
Good service particularly with the airport transfer. Nice clean cars and good price. Looking to book again.
- Patricia, February 2018
All staff were excellent. Thanks to you all.
- Desmond, February 2018
Staff members are very friendly and very welcoming...!!! I will be coming back soon for sure! The best rental agency!!!
- Lilian, February 2018
I was very happy with my service. Kellie was very welcoming and very efficient and the car was great!
- Ray, January 2018
Kind, courteous, friendly staff. Nothing was too much trouble. Easy to deal with.
- Anna, January 2018
Staff at auburn branch were awesome.
- Noelani, January 2018
Very happy with the overall experience
- Bator, January 2018
Communication was excellent, we were collected at the airport to get the car. Car was great and the service from the staff at Alpha was wonderful. We took the car back and they dropped us at the airport. Very efficient and friendly people. Would highly recommend Alpha and thank you to the staff.
- Tracey, January 2018
Whole experience could not have been more prompt,efficient and friendly
- Ken, January 2018
Courtesy bus takes out the stress once you arrive and depart...
- Anthony, January 2018
Everything went smoothly, from the booking, to the pick up and then the return of truck.
- Jonathan, January 2018
Have used Alpha for many years and will continue to use them. We appreciated the upgrading to a larger vehicle without added expense.
- Warwick, January 2018
Excellent service and would be happy to use Alpha again.
- David, January 2018
Always great service..Thank you
- Peta, January 2018
I can not fault this services. We got in early and I called to see if we could pick the car up early and they were more then accommodating. The car was very clean and was great. The staff where all friendly and helpful and the shuttle bus was great didn't even have to wait 5 mins. Great services
- Grant, January 2018
A good car and easy with the shuttle pickup and drop off. A good service
- Clive, January 2018
Alpha you are awesome. Vehicle was in great condition and all the staff we encountered where very helpful. We had a lovely visit and having the car available and reliable was the icing on the cake thanks again, paul
- Paul, January 2018
Very professional staff and good quality vehicles.
- Terry, January 2018
I return to Alpha car hire in coolangatta every time I visit australia, because I have always been happy with the service I receive. I will continue to use Alpha's service on my next visit later this year.
- Brigid, January 2018
An overall seamless and good experience.
- Joanne, January 2018
Overall we have always been very happy with our dealings with Alpha and will keep using the company every time we need to hire a vehicle.
- Robert, January 2018
All staff we came in contact with, were very friendly. The car was very clean and modern.
- Cheryl, January 2018
I park at and hire from the fabulous team at the Brisbane airport site on a regular basis. I only use Alpha and often recommend based on service and price. Keep up the great work!
- Ann-marie, January 2018
Very good service. We have been using Alpha for a very long time
- Mavis, January 2018
Pick up from the airport was very prompt driver was helpful.When we returned the cars there wss a little confusion on how long we eould have to wait for a van to take us.All worked out in the finish.Also we left one bag on the van,contacted the office was on the next van great sevice
- Jeffrey, January 2018
Cheap, good clean cars, reliable, friendly.
- Glen, January 2018
I feel I always get a personal service when I deal with both russell and shannon. So much nicer than dealing with the bigger more expensive companies.
- William, January 2018
Your staff made the whole rental experience a good one your shuttle service and driver very helpful your counter staff were friendly and thorough overall very impressed by your business thank you great team in melbourne
- Patrick, January 2018
Great friendly service will use again
- Shane, January 2018
Always good to do business with Alpha. I have used them a number of times & never any problens
- Carrol, January 2018
Good customer service fast easy
- Melynie, January 2018
Very happy with the car and service
- Mark, January 2018
The Brisbane airport staff were absolutely brilliant. We have hired many times through the Brisbane airport branch, and never once had any issues with the process or staff, they have always been willing to help in anyway possible. We will continue to use Alpha for our car hire!
- Josh, January 2018
- Naveen, January 2018