At Alpha Car Hire, we want to make your total rental experience as happy and comfortable as possible from start to finish. This post will go into the Pros & Cons of using toll roads throughout your rental. As we know, toll roads can be expensive when used daily, but for a holiday or business trip, tolls can be more cost-effective.

If you are looking to avoid tolls, the cost can add up to driving longer distances, longer travel time, more traffic and more fuel.

There are numerous tolls roads in Australia, and most are cashless, meaning they will only accept payments via an electronic tag or online. We don’t want our customers to be caught with unnecessary tolls. Still, unfortunately, it’s common for rental customers to get caught out on unfamiliar roads or new states, including tolls in Melbourne, Brisbane and Sydney.

To help you out with your next rental journey with Alpha Car Hire in Brisbane, Melbourne, Sunshine Coast or Gold Coast, here is an outline of how to use toll roads in Australia.

Alpha’s Toll Policy

When renting a vehicle through Alpha Car Hire, you are responsible for all toll fee charges throughout the length of your rental. Toll fees whilst driving an Alpha vehicle are charged through eFleet only and no other service provider.

Please scan the QR code found in our terms and conditions to activate your eFleetPass account. Or ask our friendly customer service team at the counter.

Alternatively, you can visit http://alpha.efleetpass.com.au to set up your eFleet account.

If you have any issues or questions regarding your eFleet account, please contact eFleet on 1300 88 53 67

Tolls Victoria

The main toll roads through Victoria’s capital Melbourne are along the Tullamarine Freeway and the Bolte Bridge. The Burnley and Domain Tunnels link the South-East suburbs to the West Gate Bridge and Tullamarine Freeway. This means that most of the major roads around the airport are paid toll roads.

So if you are picking up a rental car from Tullamarine, you must be mindful that you will likely use a toll road on your first day.

QLD Tolls

The major toll roads in Brisbane service the city and south, with the Gateway Bridge the most direct route heading onto the Pacific Highway to visit the southern suburbs. The Airport Link tunnel can significantly reduce travel time to and from the airport in the northern suburbs.

The Go Between Bridge, which links South Bank to Milton, the Logan Motorway and the Gateway Extension Motorway are also toll roads. 

For those customers crossing multiple states, most tags are transferable, but it is worth asking at your check-in desk if you’re unsure.

If you can link your passes, it will save you time and money. Unfortunately, toll fees are sometimes forgotten when renting a car, so make sure you are aware of the costs and save yourself the stress of getting a surprise bill later down the track!

Fortunately, the toll roads are only in and around Brisbane, apart from the Toowoomba bypass, meaning that you can easily access the beautiful Gold Coast beaches or stunning Sunshine Coast beaches without any toll fees.

In any case, please speak to our car rental Brisbane airport staff at check-in when you pick up your vehicle to enquire about any toll queries, routes to take or places to visit!

While you’re at it, why not ask about some of the optional extras to make your trip that much more comfortable, such as upgrade or lower excess options? You’d also be pleased to take advantage of our Car Hire Discount Codes to add more value to your time renting a car with us.

 

 

 

Editor’s Note: This article was originally published in 2015 and has been updated for freshness, comprehensiveness and accuracy.