Can I check rates without making a reservation?

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details, simply continue by pressing the “Book Now” Button.

How will I know my reservation is confirmed?

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Can I extend the rental duration?

Extending the rental duration is possible at the time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Is it possible to cancel or modify my reservation once it is confirmed?

Yes, it is. Please contact our Reservations Staff, and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

Can I pay for my reservation online?

Yes, you can. When you complete your reservation, select Pay Now to process your payment on the spot.

Do you offer long term rental options?

Yes, Alpha Car Hire offers medium and long-term hire agreements. These are costed on a case-by-case basis. Please call 1300 227 473 for a quote on a long-term hire.

Can I use another persons Credit Card to pay for my rental?

Yes, however, the person with the credit card must be on the Rental Contract as the main driver, so they will need to have a current open driver's licence written in English.

Do we charge cancellation Fees?

Alpha Car Hire Trading Pty Ltd reserves the right to charge a minimum cancellation fee of $75 if cancelling within 72 hours of collection.

What happens if I return the vehicle late?

If the vehicle is returned up to 1 hour late, one-third of the rental will be charged. If it is returned greater than two hours late, two-thirds of the rental will be charged, and if returned three hours late or more, then a full day's rental is charged.

In the event of an accident what am I liable to pay?

Please refer to our Car Hire Terms and Conditions

What methods of payment do Alpha Car Hire accept?

Alpha Car Hire Trading Pty Ltd accepts cash, EFTPOS and most major Credit Cards including Visa, and Mastercard. Alpha Car Hire Australia Pty Ltd does require that the main driver on the vehicle holds a current credit card for bond purposes. Unfortunately, we do not accept Amex or Diners cards.

Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

Yes, and if you found a new apparent defect (not listed on the vehicle statement remitted at the time of pick up) you have to inform the Alpha Car Hire employee for joint examination. You will also receive photos of your vehicle by email upon collection. Please refer to the Alpha Car Hire Fair Wear and Tear Guide.

Can I return the vehicle outside the location operating hours?

Yes, you may return your vehicle when the Alpha Car Hire location is closed if prior arrangements have been made. The vehicle will remain your responsibility until it has been checked by a representative of Alpha Car Hire.

Where can I not drive the rental vehicle?

You may drive an Alpha vehicle in most states and Territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.

Do I need to have an International Drivers Licence?

If you will not be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honored by Australian law. If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.

Can I tow using an Alpha Car Hire Vehicle?

No, an Alpha Car Hire vehicle cannot be used to tow or push anything, this forms part of the rental terms and conditions.

How many free kilometres per day?

Unless otherwise specified, the following FREE Kilometres apply to all passenger vehicle classes: 500 Kilometres free per day Unless otherwise specified, the following FREE Kilometres apply to all commercial Vehicle Classes: 100 Kilometres free per day, or you may negotiate your requirements to suit your needs at the time of booking extra kilometres are charged at 32.5 cents per kilometre.

What age do I have to be to rent a vehicle?

The minimum age for all drivers is 21 on a full licence. Drivers aged 21 to 25 are restricted to a compact or intermediate car. Drivers must be on a full licence, we do not hire to provisional drivers. All Drivers under the age of 25 are subject to an additional daily surcharge of $28 inclusive of GST, this will reduce the standard excess to $1,100

Can anyone other than myself drive the car?

Nobody can drive an Alpha Car Hire Vehicle whose name does not appear on the Rental Agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.

If I lock my keys in the vehicle am I covered by Road Side Assistance?

No, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, flat battery due to lights being left on etc. You can however purchase our Roadside Assistance Cover which will cover you in the event of any non-mechanical callouts

Do you offer car rental in other Australian cities?

For our full list of locations please select the locations tab on our website.

How does Alpha Car Hire protect my personal and credit card information online?

The online reservation service is located on a secure server that guarantees the safety of the transaction. The system uses SSL encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.

Does Alpha Car Hire offer one-way rentals?

We may offer one way rentals. Please enquire through our reservations centre on 1300 257 473

Do you hire baby capsules?

No we do not hire baby capsules but we have a limited number of forward and rear-facing baby seats and booster seats available upon request

5 Underrated Sydney Spots You Really Have to See

Sydney is one of Australia’s most popular cities. It’s crowded, especially in summer. where you can see people lounging along the shore of Bondi Beach under the golden sun.

Tourist spots in Sydney

While the Opera House is a must-see, there are many underrated areas you can explore in Sydney. Here are some of them:

King’s Cross’ Hidden Half

While King’s Cross may be known for its nightclubs, hostels, and adult entertainment, there’s actually a part of it that’s so serene and calm you’d definitely love to visit. Go past the nightclubs straight into the residential pockets, and you will see Elizabeth Bay – a hidden area full of leafy parks, gorgeous cafes, and art deco apartments. You will also find Potts Point nearby, where the city’s bohemians and creatives usually hang out.

How to get to Elizabeth Bay from the CBD: Walk from the CBD all the way to the town hall. Hop on the train at the Bondi Junction Station, then get off at the King’s Cross Station. Walk straight for about 10 minutes, and you’ll finally reach Elizabeth Bay. Alternatively, you can also get a car rental in Sydney or car rental Sydney CBD for faster and hassle-free travel.

The Beaches at the North

When you say “let’s go to the beach!” in Sydney, everyone automatically thinks you’re heading to Bondi or Coogee Beach.

They get most of the attention since they’re fairly near to the CBD, so it’s easier to reach if you want a quick swim. Beaches such as Avalon and Curl Curl both feature outdoor swimming pools fed by tidal water.

The view is amazing, and there aren’t many people in the area, so you are sure to enjoy your stay here!

How to get to Curl Curl Beach from the CBD: Walk to the Wynyard Station for about 8 minutes, and hop on the bus going to Mona Vale. Get off at Pittwater Rd near Warringah Mall, and walk straight for about 2 minutes. Get on a bus going to Manly, then hop off at Carrington Pde near Adina Rd. Walk for about 1 minute straight all the way to Curl Curl Beach.

The High-Fashion Shopping Hub

Australia may not be known for originally creating high-fashion clothing, but there are shops in the metro where you can get some of the best pieces of expensive but quality clothing.

Harrolds holds a number of high-end clothing brands for both men and women, including Rick Owens and Comme Des Garcons. Sneakerboy is just a walk away from the CBD and holds several brands, including Raf Simons.

How to get to Sneakerboy from the CBD: Luckily, all you have to do is walk. Head west on Market St., then turn right on George St. Turn left onto Temperance Ln, and you will find your destination on the left.

Pubs and Live Music

If you’re into live music, then you’re in luck. If you think you can’t find any of that in the city, then let me tell you: you definitely can.

Newtown Social Club is the perfect place for rock music fans, as they usually feature popular Australian bands and cult international artists.

Red Rattler and Black Wire feature active punk, jazz, and even queer performances. Trust me, visit one (or all) of these places, and you will not be disappointed.

How to get to the Newtown Social Club from the CBD: Walk from the CBD to the town hall for about 4 minutes. Get on the train and hop on the Homebush Station. Depart at Newtown, and walk for about 3 minutes straight all the way to the Newtown Social Club.

Inexpensive But Delicious Thai Food

This restaurant may not be the fanciest, but it’s one of the best places to go for Thai food. It’s one of the local’s favourites, and even though it’s about 28 minutes away from the CBD, it’s totally worth giving a chance.

How to get to Thai On Wok from the CBD: Walk straight to David Jones, Castlereagh St. from the CBD for about 4 minutes. Hop on the bus going to Glebe, then hop off at Glebe Point Rd. near St. Johns Rd. Walk for about 1 minute straight, and there you’ll find Thai On Wok.

Hire Car Sydney Airport

Getting across multiple locations is easier with a rental car, especially with a Car Hire Sydney CBD. As opposed to relying on public transportation, driving yourself around gives you total control of your itinerary. You’ll no longer be restricted to public transportation schedules.

SUV Hire Sydney

Now, go on and embark on that great Sydney adventure!

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Top 5 Underrated Sydney Spots You Really Have to See