Can I check rates without making a reservation?

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details, simply continue by pressing the “Book Now” Button.

How will I know my reservation is confirmed?

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Can I extend the rental duration?

Extending the rental duration is possible at the time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Is it possible to cancel or modify my reservation once it is confirmed?

Yes, it is. Please contact our Reservations Staff, and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

Can I pay for my reservation online?

Yes, you can. When you complete your reservation, select Pay Now to process your payment on the spot.

Do you offer long term rental options?

Yes, Alpha Car Hire offers medium and long-term hire agreements. These are costed on a case-by-case basis. Please call 1300 227 473 for a quote on a long-term hire.

Can I use another persons Credit Card to pay for my rental?

Yes, however, the person with the credit card must be on the Rental Contract as the main driver, so they will need to have a current open driver's licence written in English.

Do we charge cancellation Fees?

Alpha Car Hire Trading Pty Ltd reserves the right to charge a minimum cancellation fee of $75 if cancelling within 72 hours of collection.

What happens if I return the vehicle late?

If the vehicle is returned up to 1 hour late, one-third of the rental will be charged. If it is returned greater than two hours late, two-thirds of the rental will be charged, and if returned three hours late or more, then a full day's rental is charged.

In the event of an accident what am I liable to pay?

Please refer to our Car Hire Terms and Conditions

What methods of payment do Alpha Car Hire accept?

Alpha Car Hire Trading Pty Ltd accepts cash, EFTPOS and most major Credit Cards including Visa, and Mastercard. Alpha Car Hire Australia Pty Ltd does require that the main driver on the vehicle holds a current credit card for bond purposes. Unfortunately, we do not accept Amex or Diners cards.

Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

Yes, and if you found a new apparent defect (not listed on the vehicle statement remitted at the time of pick up) you have to inform the Alpha Car Hire employee for joint examination. You will also receive photos of your vehicle by email upon collection. Please refer to the Alpha Car Hire Fair Wear and Tear Guide.

Can I return the vehicle outside the location operating hours?

Yes, you may return your vehicle when the Alpha Car Hire location is closed if prior arrangements have been made. The vehicle will remain your responsibility until it has been checked by a representative of Alpha Car Hire.

Where can I not drive the rental vehicle?

You may drive an Alpha vehicle in most states and Territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.

Do I need to have an International Drivers Licence?

If you will not be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honored by Australian law. If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.

Can I tow using an Alpha Car Hire Vehicle?

No, an Alpha Car Hire vehicle cannot be used to tow or push anything, this forms part of the rental terms and conditions.

How many free kilometres per day?

Unless otherwise specified, the following FREE Kilometres apply to all passenger vehicle classes: 500 Kilometres free per day Unless otherwise specified, the following FREE Kilometres apply to all commercial Vehicle Classes: 100 Kilometres free per day, or you may negotiate your requirements to suit your needs at the time of booking extra kilometres are charged at 32.5 cents per kilometre.

What age do I have to be to rent a vehicle?

The minimum age for all drivers is 21 on a full licence. Drivers aged 21 to 25 are restricted to a compact or intermediate car. Drivers must be on a full licence, we do not hire to provisional drivers. All Drivers under the age of 25 are subject to an additional daily surcharge of $28 inclusive of GST, this will reduce the standard excess to $1,100

Can anyone other than myself drive the car?

Nobody can drive an Alpha Car Hire Vehicle whose name does not appear on the Rental Agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.

If I lock my keys in the vehicle am I covered by Road Side Assistance?

No, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, flat battery due to lights being left on etc. You can however purchase our Roadside Assistance Cover which will cover you in the event of any non-mechanical callouts

Do you offer car rental in other Australian cities?

For our full list of locations please select the locations tab on our website.

How does Alpha Car Hire protect my personal and credit card information online?

The online reservation service is located on a secure server that guarantees the safety of the transaction. The system uses SSL encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.

Does Alpha Car Hire offer one-way rentals?

We may offer one way rentals. Please enquire through our reservations centre on 1300 257 473

Do you hire baby capsules?

No we do not hire baby capsules but we have a limited number of forward and rear-facing baby seats and booster seats available upon request

Romantic Places to Visit Around Australia

Romantic Places to Visit in Australia

January 30, 2023

Posted by: alphacarhire

No Comments

Romance is not the first thing that comes to mind when you hear Australia. What does come to mind are wildlife and kangaroos. With that said, kangaroos and koalas aren’t very romantic. But that shouldn’t discourage you from taking your sweetheart around Australia for a romantic getaway.

Romance All Around

Australia is more than just a country of unique animals. In fact, the state is so rich in natural resources and places to visit that you must choose the perfect place to go. And with Valentine’s Day approaching fast, here are a few places you can visit for a quick getaway:

Palm Cove [Queensland]

palm cove queensland

Nothing says more romantic than a sunrise at the beach. Palm Cove in Queensland offers the best tropical beachfront atmosphere that will make anyone fall deeper into love than they already are. Many of the resorts located in Palm Cove are unique, and they have Pamper Packages where you and your loved one can get your hair and massage treatments. It’s a great way to stay healthy and spend time with your loved one.

Hunter Valley [New South Wales]

hunter valley nsw

If you and you love wine and dine, then Hunter Valley might be up your alley. Located 150km north of Sydney, Hunter Valley offers a retreat for couples who want a relaxing atmosphere just outside the city. As you drive through Hunter Valley, you will be met with quaint houses and cottages encouraging that country feeling.

Daylesford [Victoria]

daylesford victoria

Daylesford in Victoria is famous for its clean waters and greenery. If you and you are stressed out from your jobs, then a few days at Daylesford may be what you and your partner need. The waters in this part of Victoria are rich with minerals that can help rejuvenate your skin and help you recover from the aches and pains that you have acquired over months of working your jobs. You are guaranteed to return to work with a better outlook on life.

Adelaide Hills [South Australia]

Adelaide Hills offers something different from other weekend getaways. Farmlands, wineries and gourmet meals are just some of the things you can enjoy here at Adelaide Hills. The food here is exquisite and can offer something for those looking to try and experience something new.

Cradle Mountains [Tasmania]

cradle mountains

Do you enjoy being outdoors and being one with nature on most vacations? Then the Cradle Mountains in Tasmania may just be what you and your SO are looking for. Delve into its immersive accommodations, pristine landscapes, and wildlife that you won’t see anywhere else. The reception isn’t all that good, making it the perfect getaway for anyone who wants to leave the world behind for a few days and enjoy each other’s company in nature.

Cable Beach, Broome [West Australia]

cable beach

Ever wanted to visit Kimberley in West Australia? Cable Beach is the perfect excuse to tick off that destination from your must-visit places finally. Here, you can finally fulfil your dream of walking along the shoreline at sunset. It is also the best place for you and your SO to buy pearl jewellery.

Keep the romance alive and drive out to these romantic places in Australia where you and your loved one can have the best time of your life. If you don’t have a car to make this a road trip, you can always get in touch with us here at Alpha Car Hire, and we can help get you a car for your trip.

https://youtu.be/q-4QJcXQlX4

Explore AU Travel Blog