Can I check rates without making a reservation?

You may request a quotation and check availability without making a reservation. Complete only the first pages of the rates and reservations process. If you wish to make a reservation at this time and with these details, simply continue by pressing the “Book Now” Button.

How will I know my reservation is confirmed?

At the end of the reservation process, you will receive a “Reservation Confirmation” page with the reservation number highlighted. You will also receive a confirmation email containing the details of your reservation and collection procedure.

Can I extend the rental duration?

Extending the rental duration is possible at the time of check out or during the rental itself. You will need to contact or come in person to the nearest location. The extension is subject to vehicle availability and extra payment.

Is it possible to cancel or modify my reservation once it is confirmed?

Yes, it is. Please contact our Reservations Staff, and they will be more than happy to help. 1300 227 473 or NZ 0800 445 492

Can I pay for my reservation online?

Yes, you can. When you complete your reservation, select Pay Now to process your payment on the spot.

Do you offer long term rental options?

Yes, Alpha Car Hire offers medium and long-term hire agreements. These are costed on a case-by-case basis. Please call 1300 227 473 for a quote on a long-term hire.

Can I use another persons Credit Card to pay for my rental?

Yes, however, the person with the credit card must be on the Rental Contract as the main driver, so they will need to have a current open driver's licence written in English.

Do we charge cancellation Fees?

Alpha Car Hire Trading Pty Ltd reserves the right to charge a minimum cancellation fee of $75 if cancelling within 72 hours of collection.

What happens if I return the vehicle late?

If the vehicle is returned up to 1 hour late, one-third of the rental will be charged. If it is returned greater than two hours late, two-thirds of the rental will be charged, and if returned three hours late or more, then a full day's rental is charged.

In the event of an accident what am I liable to pay?

Please refer to our Car Hire Terms and Conditions

What methods of payment do Alpha Car Hire accept?

Alpha Car Hire Trading Pty Ltd accepts cash, EFTPOS and most major Credit Cards including Visa, and Mastercard. Alpha Car Hire Australia Pty Ltd does require that the main driver on the vehicle holds a current credit card for bond purposes. Unfortunately, we do not accept Amex or Diners cards.

Do I need to check the condition of the vehicle prior to leaving the keys at the counter?

Yes, and if you found a new apparent defect (not listed on the vehicle statement remitted at the time of pick up) you have to inform the Alpha Car Hire employee for joint examination. You will also receive photos of your vehicle by email upon collection. Please refer to the Alpha Car Hire Fair Wear and Tear Guide.

Can I return the vehicle outside the location operating hours?

Yes, you may return your vehicle when the Alpha Car Hire location is closed if prior arrangements have been made. The vehicle will remain your responsibility until it has been checked by a representative of Alpha Car Hire.

Where can I not drive the rental vehicle?

You may drive an Alpha vehicle in most states and Territories however travel is not permitted into or out of the Northern Territory, Western Australia and Tasmania. Travel to any destination via barge or ferry transport is not permitted. Vehicles cannot be driven on unsealed roads or in snow.

Do I need to have an International Drivers Licence?

If you will not be driving for a period that is longer then three (3) months and you have an International Drivers Licence it will be honored by Australian law. If you plan to stay in Australia for more than three months and intend to drive for that period you are required to obtain an International Drivers Permit.

Can I tow using an Alpha Car Hire Vehicle?

No, an Alpha Car Hire vehicle cannot be used to tow or push anything, this forms part of the rental terms and conditions.

How many free kilometres per day?

Unless otherwise specified, the following FREE Kilometres apply to all passenger vehicle classes: 500 Kilometres free per day Unless otherwise specified, the following FREE Kilometres apply to all commercial Vehicle Classes: 100 Kilometres free per day, or you may negotiate your requirements to suit your needs at the time of booking extra kilometres are charged at 32.5 cents per kilometre.

What age do I have to be to rent a vehicle?

The minimum age for all drivers is 21 on a full licence. Drivers aged 21 to 25 are restricted to a compact or intermediate car. Drivers must be on a full licence, we do not hire to provisional drivers. All Drivers under the age of 25 are subject to an additional daily surcharge of $28 inclusive of GST, this will reduce the standard excess to $1,100

Can anyone other than myself drive the car?

Nobody can drive an Alpha Car Hire Vehicle whose name does not appear on the Rental Agreement. When collecting the vehicle each driver must be listed on the Rental Agreement and they must present their drivers licence at time of collection.

If I lock my keys in the vehicle am I covered by Road Side Assistance?

No, Roadside Assistance does not cover non-mechanical defects such as lost keys, keys locked in the vehicle, flat battery due to lights being left on etc. You can however purchase our Roadside Assistance Cover which will cover you in the event of any non-mechanical callouts

Do you offer car rental in other Australian cities?

For our full list of locations please select the locations tab on our website.

How does Alpha Car Hire protect my personal and credit card information online?

The online reservation service is located on a secure server that guarantees the safety of the transaction. The system uses SSL encrypting technology. SSL works by encrypting all communications between your computer and our server so the information cannot be intercepted.

Does Alpha Car Hire offer one-way rentals?

We may offer one way rentals. Please enquire through our reservations centre on 1300 257 473

Do you hire baby capsules?

No we do not hire baby capsules but we have a limited number of forward and rear-facing baby seats and booster seats available upon request

Virgin Australia Melbourne Fashion Festival

The 2017 Virgin Australia Melbourne Fashion Festival

February 10, 2017

Posted by: alphacarhire

1 Comment

Celebrated annually, the Virgin Australia Fashion Festival is one of the biggest events that feature world-class art, fashion, and ideas. Australia’s established and up and coming fashion designers will showcase their talents from the 1st all the way to the 19th of March. Beauty workshops, retail events, industry seminars, forums, live entertainment, and many more will also be featured during the show.

The Plaza

The event will be held at The Plaza in Melbourne. From March 14-19, renowned designers and models will be gracing the red carpet. Food and drink pop-ups, live entertainment and more will also be offered to the public. Here are a few things that you can do and places that you can visit at The Plaza:

The Festival Bar. Get your beverage fix by dropping by at The Festival Bar anytime during the night between March 14-19. Refreshments from Asahi Super Dry, 6FT6 Wines will be served.

Priceline Pharmacy Festival of Beauty Pop-Up. Get a makeover from beauty experts and advisors by lining up at this beauty pop-up.

Lavazza Cafe. Have a cup of coffee paired with delectable desserts with your girlfriends pre or post runway show.

Mist Wood Pop-Up. Up for some gin? Then drop by this pop-up, where you can get samples of gin-based drinks. They have a wide selection of flavours to choose from, which are definitely fun and not boring at all!
Future of Fashion Exhibition. Visit this exhibition and see the future of fashion, and be amazed at the display made by the finalists.
6FT6 Wine Garden. The 6FT6 pop-up will be your gateway to the pre and post show moments. Go on and socialize with fellow fashion lovers by relaxing at this pop-up, while having some drinks with your newfound friends.

Post a picture of you and your friends at The Plaza and include the hashtag #THEPLAZA, and you just might be featured on their social media accounts and even on their website.

The 2017 National Designer Award Finalists
One of the most prestigious award in fashion, namely the National Designer Awards, has finally released the names of their finalists:

Lois Hazel from Victoria
EXINFINITIS from Victoria
Anna Quan from New South Wales
Third Form for New South Wales
Kloke from Victoria
Kacey/Devlin from New South Wales

Judges will include Graeme Lewsey, David Collins, David Jones, Beth and Tessa MacGraw, and Kellie Hush. The winner will receive a high-value business development prize pack worth over 100,000 AUD, cash prize of 15,000 AUD, an engraved trophy, a Harper’s Bazaar look book styling assistance, and many, many more.

Hot tips and suggestions

Whether it’s your first time to attend the event/s, it’s a must to prepare at least a month before it. Tickets are now on sale, and they are selling like hotcakes. Plan ahead and list which ones you will attend, and proceed to buy tickets as early as now. We suggest renting a car in Melbourne to make the experience convenient and pleasurable for you and your friends. Lastly, follow the festival’s blog page, facebook page, and twitter account to be fully updated.

Check out alpha car hire Melbourne airport and have a fun experience at the Virgin Australia Melbourne Fashion Festival this year!

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The 2017 Virgin Australia Melbourne Fashion Festival

The Plaza