Customer Testimonials
Happy with car and happy with service... Have already recomended you to friends
Louise , November 2012
5/5
You provide an efficient service with friendly helpful staff. This is the third time we have used your cars and it has been an enjoyable experience each time. Many thanks. Kay meade
Kay , November 2012 5/5
Had a great experience at hiring a 3 ton truck through Darren at Moorooka. He was extremely friendly, courteous and helpful. It made hiring the truck a very hassle free time.
Fred , November 2012 5/5
Second time to use Alpha, was great as usual!
Jane , November 2012 5/5
Great service, thanks
Jason , November 2012 5/5
Have been using Alpha for a while and are very satisfied
Paul , November 2012 5/5
Thank you, the car was there this time...When we needed it. And the upgrade was fanatastic
Craig , November 2012
4/5
Matt was really friendly on the phone and provided good directions to the shuttle bus pick up point and also helped us adjust the baby seat straps when we arrived. We returned the car at 5.25pm instead of 5.00pm as we had trouble finding a petrol station and knew the office closed at 5.30pm and matt still took us back to the airport. Matt is an asset to the company as he went out of his way to go above and beyond & was a pleasure to deal with and we would recommend Alpha car hire to anyone!
Trina , November 2012 5/5
Very satisfied. Thank you :)
Hadi , November 2012 5/5
I have hired a car twice off you and I won't be going anywhere else
Tammy , November 2012 5/5
Very friendly staff very clean cars thankyou
Barbara , November 2012 5/5
Very easy and pleasant to deal with. Car was what we expected. No problems what so ever.
Wayne , November 2012 4/5
Service was excellent. The nissan micra we hired was clean and tidy and enabled us to have a holiday on our own schedule rather than worrying about bus time tables. Would definitely recommend Alpha car hire to others. Added bonus that no excess is loaded on your credit card which a lot of other hire companies insist on.
Rob , November 2012 5/5
We were so lucky - as long term repeat customers we were given an upgrade to an x-trail That had only 9km on the clock. As there were 4 adults (2 with golf clubs) this was wonderfully convenient.
Heather , November 2012 5/5
I hired a 3 tonne pantec from nundah and it was good value. I have used the truck hire before with no problems then as well
Jeff , November 2012 4/5
Great service
Michael , November 2012 4/5
Both times we have hired with Alpha we have been completely satisfied. If you can keep up your friendly service and good prices we and our friends will continue to always use and recommend Alpha
Clifford , November 2012 5/5
4th time hiring with Alpha and will certainly be hiring again, thanks.
Rob , November 2012 5/5
Great value.
John , November 2012 4/5
Will use you again
Ian , November 2012 4/5
Great service. Hired from you a number of times now and will still be happy to do so.
Paul , November 2012 4/5
A pleasant experience,. Thanks
Colin , November 2012 5/5
Very nice people to deal with explained the toll cost differently use again.
Lynne , November 2012 5/5
To whom it may concern I am writing to you in regards to our experience with Alpha rental car. On sunday 11/11/2012 at approximately 2pm we got caught up in road works and were very close in missing our flight. The gentleman (whos name I believe to be robert) who had just finished work for the day volunteered to take us to the airport, if he did not offer to take us out of his own time we would have missed our flight. He is to be applauded for his professionalism as few people would have gone above and beyond and I hope he is acknowledged for this. Could you please confirm that this was the gentlemans name as when we next hire a car we would like to give him a small token of our appreciation. Regards danae gregory-gavalas
Danae , November 2012 5/5
Both the staff on the shuttle and at the depot were extremely helpful
David , November 2012 4/5
Fantastic service and value. We will be travelling up to qld the same time next year, and will be definitely hiring our car from them again
Ross , November 2012 5/5
Thanks for great service, looking forward to hiring with you again!
Naomi , November 2012 4/5
Service was great lovely people friendly and very helpfull
Angela , November 2012 5/5
Rented the car from 29/10/12 to 2/11/12. Awesome service. Special mention to your staff at gold coast branch, matt and his team. Excellent service and efficient paperwork. Definitely going to recommend Alpha car to my friends. Would be great if your company can pay matt and his team compliments. If your other branches serves as well as the gold coast branch, I'm confident Alpha car will set the benchmark for all the other car company to follow! Great job!
Torrence , November 2012 5/5
Very professional, value for money & a free upgrade :)
James , November 2012
1/5
Very grateful for complimentary upgrade. Staff very helpful.
Elise , November 2012 5/5
Highly commendable service - staff were very helpful, friendly & efficient - all aspects excellent vehicle was clean, comfortable & well presented this is my second occasion in dealing with 1st class & service has be great on both occasions please pass on my thanks to bernice, & robyn re service & pleasant manner best regards steve davies
Steve , November 2012 5/5
Great alternative to the majors, very economical little nissan, almost new car just 2 months old. Pick up and drop off was very easy and quick, will certainly use this company again, we have also parked a car with the Brisbane location and that was also very good.
Barry , November 2012 5/5
Great service
Susan , November 2012 5/5
Fantastic, very friendly staff, great car
Ben , November 2012 5/5
5/5
Very professional and supportive. No hassles in and out so we could start our holiday
Natasha , November 2012 5/5
Can't fault. Thanks, and have recommended to friends and associates.
Jason , November 2012 5/5
I have used Alpha car hire service twice and have found their service extremely of high standards. The cars are new and clean when hired. I would recommend it as the first choice when I travel to australia.
Chandan , November 2012 5/5
I was very happy with the overall service definately recommend and use myself again
Declan , November 2012 5/5
My sister recommended Alpha & I had the best car hire experience ever. Would recommend to all a++
Allisa , November 2012 5/5
The upgrade to the camry was very welcome, the number of minor scratches, etc on it a bit of a worry, but you don't drive for your customers. I have had problems, mainly overseas, with cars being reported damaged after I had left thir premises but not with you. I'll both use you every time I fly into melb and need acar, and recommend you where I can. Great company, absolutely beautiful girl in the service area every time I have been there, great service as well as beautiful looks.
David , November 2012 5/5
And we will book again soon!
Brett , November 2012 5/5
I felt genuinely looked after by every member of your team, from peter who picked me up in the shuttle to natalie in the office, every-one was amazingly helpful in spite of how busy they were.
Rachel , November 2012 5/5
The shuttle bus was already waiting - so it was less than 10 mins! I was very happy with the service. I am first time customer and would recommend you to others. It's just a shame you are not in newcastle & sydney nsw.
Bradley , November 2012 4/5
Have used you guys before and found you are very professional with service and delivery.
Kathy , November 2012 5/5
Please open a branch in sydney!!!
Steve & Pauline -ult , November 2012 5/5
All the staff from pick up to reception were very friendly and helpful.
Heather , November 2012 5/5
Good experience overall. Have hired twice now and would again. Thanks.
Cassie , November 2012 5/5
We were very happy and would use it again and recommend Alpha to friends and family.
Laura , November 2012 5/5