Customer Testimonials
Hi, I felt staff were friendly,curtious and efficient, I will be returning to gold coast twice more in 2013 and will be requiring a car, I will be using your service again. Regards michele
Michele , January 2013
4/5
Good value for money....Will continue to support you.
John , January 2013 4/5
An excellent hire. We got upgraded to a brand new nissan x trail and the service was great. The price was the price as quoted. Again very pleased with the service and vehicle and got us back to the airport for the early morning flight to wellington all stress free.
Stuart , January 2013 4/5
Thank you for very professional and friendly service. Our vechile was excellent and the staff at the depot, particularly our shuttle bus driver were very helpful and welcoming. We would happily recommend your business and book Alpha car hire for our next holiday - nerida
Nerida , January 2013
5/5
We 1st thought the shuttle bus set up was going to be hassle, but quite the opposite. Probably were in the car and driving quicker than when we hire cars from the airport based companies.Staff were more than helpful and we will be sure to use Alpha whenever we travel to qld.
David , January 2013 4/5
Efficient and on time service. Very friendly staffs :)
Prashant , January 2013 5/5
Quick and friendly service
Sam , January 2013 4/5
Your service and professional was exceptional prompting me to have your lovely tiida pressure cleaned before I returned it. I will have no trouble recommending Alpha to friends.
Richard , January 2013 5/5
Really happy with our experience. It meant that we were able to enjoy our holiday and not worry about any transportation problems - everything from the booking, picking up, gps, car seats, extra driver, instructions, paperwork, dropping off, getting the shuttle...Everything was so easy and hassle free - but still had the friendly service. Thank you so much Alpha for making our holiday easier.
Charrissa , January 2013 4/5
I was very happy with the price and service we received from Alpha. No complaints at all - thank you.
Ann , January 2013 5/5
Very happy with service.
Barbara , January 2013 4/5
Very happy, great service.
Prashneil , January 2013 5/5
A very nice car hire company
Prem , January 2013 4/5
Great attention to customers even under pressure. A great experience
Greg , January 2013 5/5
We have hired cars with Alpha a few times now & will continue to do so whenever we can.Hiring with Alpha is cheap, relaiable, friendly & hassle free. Thank you Alpha car hire.
Tracy , January 2013
1/5
Could do better on customer service.
Stanley , January 2013 4/5
Darren exceeded expectations thanx
John , January 2013 5/5
From pickup at tullamarine airport to final drop-off back there, our experience with Alpha was outstanding. The driver, reception people etc were without exception friendly & informative. (I could hardly believe they were bloody aussies). The car was near new & in perfect condition. I can't speak more highly in support of Alpha. The price for the week's rental was great too. Many thanks.
Pat , January 2013 5/5
Outstanding service, great too see a little company out performing the larger blokes. Will def hire and recommend to all family and friends visiting Brisbane! Well done guys
Nicole , January 2013 5/5
Vehicle was brand new (20km on the clock) and not having to deal with airport traffic was a treat.
Michael , January 2013 4/5
Great experience and very good service.
Jeff , January 2013 5/5
A pleasurable experience. Highly recommended.
Mi , January 2013 5/5
A repeat customer and I will continue to be.....
Joe , January 2013 5/5
Hi it was a good rental car people, good service and would recommend people, good bargain as well. Kind regards, venkat
Venkat , January 2013 1/5
Very good service
Howard , January 2013 5/5
Couldn't fault it and will use again and tell our friends!!
Grahame , January 2013 5/5
I have been using Alpha hire cars for the last 6 months and am very happy with the service. I intend to use you in 2013 the price and service are good. Keep up the good work.
Geoffrey , December 2012 4/5
Very friendly and helpful staff a very enjoyable experience allround
David , December 2012 5/5
Customer service was very good and helpful
Ousama , December 2012 5/5
I have previously used Alpha nd on each ocassion have been impressed with the fantastic service provided by all staff. The cars have been averything that was expected and did the job very well with no breakdowns etc.
Darryl , December 2012 5/5
I would like to thank the staff for their help and compassion at a very bad time for us, there handling of the situation was excellent and got us through a very trying extra week and a half, without their help I would have not been able to visit my husband in hospital and get us to the airport to fly back home to new zealand. Thank you to all staff involved. Bob and christine ruddick.
Christine , December 2012 5/5
I was fortunate to find your shuttle was @ the airport waiting so I had no waiting time.
Rayner , December 2012 5/5
Great service! Would certainly use this company again.
Miles , December 2012 5/5
Excellent service why go anywhere else?
Tom , December 2012 5/5
Oh my goodness I have just returned and you have beat me to it as I was going to send an email to say many of the above. After our car being in an accident at home we chose Alpha from Brisbane to hire a car ( which we live 2 hours away from near byron bay ) and we had such great service and rates, then going to melbourne the following week I went straight to Alpha and the service and vehicle was impeccable. From the original greeting when we walked into the Alpha building, the girl was so delightful, easy and it was such an easy process, when we returned the car I was then on a deadline to get to the plane and the boys in the yard quickly drove us all to the airport and left the other guests that were dily dallying around to get the next shuttle so we didn't have to wait. I was so appreciative of this, the service, the rates, the vehicle ( nissan xtrail ) was exceptional - thank you
Jane , December 2012 5/5
Every thing went as planned and the staff where fantastic
Doug , December 2012 5/5
We had an upgrade and kate one of your staff offered to forward a part of our gps we left in the car. Excellent value for money and company
Jan , December 2012 5/5
Very well looked after, great service
Nick , December 2012 5/5
Friendly and helpful service yet again from matt.
Shayne , December 2012 5/5
The whole experience was a very pleasant one! Thank you!
Harold , December 2012 4/5
Great service will use again and again thanks
Colleen , December 2012 5/5
We had a very good experience and it was our first time with Alpha we will use you next time we come to Brisbane
James , December 2012 5/5
The shuttle was at the airport when I arrived so there was no waiting time and the same for the return to the airport. I am extremely pleased with the service from Alpha - the staff know what they are doing and they do their job well. The cars are in excellent condition and I have recommended Alpha to all my friends who are travelling as I have hired from a few different car rental firms and find Alpha to be number one. Thanks
Barbara , December 2012 5/5
Excellent car condition and customer service.
Ravi , December 2012 5/5
Good service once again both Brisbane and melb.
Graeme , December 2012 5/5
Actually very surprised at the high quality service I received on top of the good value car hire charges. Staff were very efficient, assisted in a very helpful and profesional manner with my bespoke wishes online booking via emails before my arrival in australia, and then when collecting my car they took the time to make sure that all was fine before I left their hendra depot. Mention should also be made of the shuttle bus drivers - very welcoming, friendly and helpful with the loading and unloading of luggage. Return of car at end of hire period was hassle free... And I really mean no hassle at all, hire staff and shuttle bus driver made it their "duty" to get me to the airport for my departure. So it's many thanks Alpha, I will certainly be back one day to hire from you again.
Tom , December 2012 5/5
Very satisfied with our good price and car. Thanks we will be back
John , December 2012 5/5
Always good service, cars always in good nik, good rates too and so far no hassles. Its all good.
Philip , December 2012 5/5
I was very impressed with the overall efficiency of your company
Colin , December 2012 5/5
Brilliant customer service - above and beyond!!! Management spectacular very impressed! Will definitely hire from you again. Thank you
Abbey , December 2012 5/5