Customer Testimonials
We were very impressed with everything - the shuttle was at the rank by the time we got there; we were provided with a vehicle larger than we had ordered; and at a great price!!. Everyone we had contact with were efficient and cheerful. We have already recommended your company to others. Thank you very much - we will certainly book with you again.
Jack , February 2013
5/5
Shuttle was waiting when we arrived at pickup point. Vehicle supplied was much better than the on I expected and almost brand new. Return to airport was prompt as well.
Peter , February 2013 5/5
I had a fantastic experience with the Alpha crew in fortitude valley. Excellent service with a smile and in my case, could not do enough to help me. I will certainly use the valley Alpha again.
Amanda , February 2013 5/5
Thank you +++ - all the staff, both in the office and the drivers, were very friendly and helpful, the whole service was quick and efficient, good car, good value - couldn't ask for better!
Anthony , February 2013 5/5
I will use Alphacar again. Thanks.
Justin , February 2013
3/5
Thankyou so much for making our car hire experience in gold coast a breeze, everything from the prompt coutesy pickup to the fantastic customer service and great vehicle. We plan on visiting gold coast again so we will definitely use you again then.
Oliver , February 2013 5/5
Very professional well done
Jim , February 2013
4/5
All personnel very friendly and helpfull
Tony , February 2013 5/5
Fantastic experience! Much better than the major companies at the airport. Reception was nice and the guy handing the keys over was kind also. Cars are neat and tidy and very new! Price was much better than other companies!! Enjoyed the discount on the xtrail! Thanks!
Bryan , February 2013 5/5
The store owner/manager darren worked with my partner and I on a long term rental, excellent service. A happy customer.
Simon , February 2013 5/5
At this stage would be more than happy to refer or use this service again,as staff where very good from pick-up! To admin and drop-off! With thanks:) chris allender
Chris , February 2013 5/5
Have used Alpha a number a times now & don't really see that changing any time soon
Kevin , February 2013 5/5
Was happy about the service and it was easy to deal with always
Michael , February 2013 4/5
Very easy straight forward experience.Darren was very professional, caring and helpful.
Maryclare , February 2013 5/5
Helpful staff
Alan , February 2013 4/5
Awsome service very nice shuttle drivers everything went well will definatly use their service again in the future and recomend them to others. Thank you Alpha car hire!
Tanya , February 2013 5/5
This is the 2nd time I have use Alpha and I have been so impressed with your service & fleet of cars and value for money was great.
Angela , February 2013 5/5
I received great service when I picked up my vehicle from the airport with lots of awkward luggage to handle and also when I returned the car to the city office. The lady there was very helpful, even calling through to the road tolls people as I found the toll system confusing to deal with. In fact, I would recommend this as a standard procedure as the toll issue can leave a clients last memory of hiring with a negative quite undeserved by your well-run company.Thank you very much! I will certainly use your service again and recommend it to others.
Louisa , February 2013 5/5
Thank you we were very happy with the service plus the pricing of the vehicle we will be using you guys again and have also recommended you to other people.
Eileen , February 2013 5/5
Kate is just fantastic, it is a pleasure to deal with her when picking up or dropping off a vehicle. I couldn't rate her high enough.
Darren , February 2013 4/5
The majority of the staff were cheerful which is hard to find in Brisbane for some reason. Thank you
Chris , February 2013 4/5
Great service as usual
James , February 2013 5/5
I found overall the service was excellent, we wanted to go with your company as we rented a vehicle on our trip to melbourne last august I would highly recommend your company to all our friends and relatives plus the cost of the rental was amazing... Thank you will see you again on our next trip to the gold coast
Marion , February 2013 5/5
I was upgraded without even asking. So, pretty happy.
Albert , February 2013 4/5
A very efficient, friendly and honest service. Thank-you Alpha!
Mel , February 2013 5/5
Good service and good price
Jae-oh , February 2013 5/5
Well done, no problems
Robert , February 2013 5/5
Shuttle bus was right there when I arrived so it was perfect.
Sanela , February 2013 5/5
Very happy have used Alpha on all our trips to australia for past 5 years and happy to recommend them to our friends.....Very hassel free...
Anthony , February 2013 5/5
Excellent company this was our 4th or 5th rental from Alpha and will definitely use them again,also will recommend Alpha to our family and friends.
Richard , February 2013 5/5
A marked improvement from our last experience with Alpha. The vehicle we got this time was very nice and in excellent condition.The organization at the depot was much better. We will be back!
Bradley , February 2013 4/5
Great service, well priced, will use Alpha again
Stephen , February 2013 4/5
From my first call to Alpha car hire, I had a very friendly rep that handled it very well. Not only was she effecient, but also the gentleman we dealt with at the marooka branch was very helpful, informative and friendly!!! I regret not taking there names, as they should get special mention. Cause of this kind of service, I would not hesitate to use or recommend them to anyone that is looking for a car hire. Thank you ever so much for being lovely and efficient!! :)
Margaret , February 2013 5/5
As usual excellent service. Once the two depots were explained it was all very easy. Friendly drivers in vans car rego was zct 386- beautiful car
Alastair , February 2013 5/5
I really enjoy your guys service hence why I'm still renting with you guys!! Keep up the good work!!
Mata , February 2013 5/5
Customer service from Alpha every step of the way has been outstanding. Everyone we came in contact with was friendly, helpful and professional. The car was great. The car seats for the kids did look a bit old - but that wasn't a problem. There was a hold up with the shuttle on the way out which was a little unfortunate and while we weren't late for the plane, it did cut our time down a little. But that wasn't a huge issue. We will definitely be recommending Alpha to all our friends & family and infact, already have! Thank you all for our fabulous experience.
Nicky , February 2013 5/5
Great car & the staff @ fortitude valley were lovely & really helpful - give them a wage rise :)
Meredith , February 2013 5/5
Good and convenient car hire service...
Kien , February 2013 5/5
Good experience. That is why I have booked it again.
Vijay , February 2013 4/5
Everything was fine with the whole experience with Alpha
Brian , February 2013 4/5
Helpful friendly service and a free upgrade too!!!
James , February 2013 5/5
We rented the imax(8 seater)and it was great. It was also nice to know that 500klms per day was included in our rental cost, with no restrictions on actual distance being travelled. Unlike some of the competitors who had radius restrictions.
Debbie , February 2013 5/5
The staff on duty the day of pick up was execptional. She was by herself. Other staff hadnt turned up for work. She handled all bookings and people with speed efficiency and respect. She gets 10 out of 5 stars from me.
Victoria , February 2013 5/5
It was great not having to find our car in a car pool, nor lug bags for a distance!
Peter , February 2013 4/5
Best value and great little car. I had hired previously with one other car company whose car broke down in the middle of the road and I had paid nearly $600 for 7 days. There is nothing worse than paying a hefty amount for cars which are not only dated but not regularly maintained. This was an embarrasing event for us which happened 2 years ago. Your car was nearly new and we were all quite happy being in it. After driving it I would recommend this car to anyone.
Michele , February 2013 5/5
Yes, very professional personnel and very helpful. I have already recommended them to staff in my organisation and would use them again.
Michelle , February 2013 5/5
It was our first time with Alpha and we were very impressed. Fantastic service. Car was like brand new.
Kirsty , February 2013 5/5
Overall good service. Car was quite new and good condition. Price was reasonable. It would be helpful to include a simple map of your pickup/delivery depot. Show how to get there from the freeway.
Ian , February 2013 4/5
Its been a good experience so far, no complaints.
Felicia , February 2013 4/5
I have used you a few times and booked cars for my family also. I will be back in march and I will always book through you.
Fiona , February 2013 5/5