Driver's Licences:

All full current Australian and overseas or international licences are accepted. Drivers are to be a minimum age of 21 years old. Drivers between the age of 21 and 24 will incur a daily underage fee and restricted vehicle size.

Payment:

At time of rental please have your current drivers licence and credit card with you. We require the cost of the rental plus a maximum $330 preauthorisation on your credit card as a security bond. The hirer's credit card must authorise for this amount. The security bond is held as a security through the rental period and returned in full if no further charges apply.

We accept Visa, Bankcard, Mastercard and Eftpos. Traveller's cheques for rental payment only. A 5% surcharge applies to all payments by AMEX & Diners.

Collision Damage Liability (excluding Trucks):

All vehicles are insured. The hirer is given the benefit of this coverage subject to the conditions of hire. There is a collision damage liability (CDL) of $2750.00 with the standard rates in an accident with another vehicle. This may be reduced to $330 by paying an additional $16.50 per day ( 1-6 Days), $11.00 per day (7-29 Days) OR $8.75 per day (30 Days Plus) for drivers 25 years of age and over.

This collision damage waiver (CDW) is optional. Hirers are reminded that overhead, interior, underbody, single vehicle damage, windscreen & tyre damage however caused is always at the hirers risk. Please note that insurance is void if driven on unsealed roads.

Collision Damage Liability (Trucks only):

All vehicles are insured. The hirer is given the benefit of this coverage subject to the conditions of hire. There is a collision damage liability (CDL) of $3300.00 with the standard rates in an accident with another vehicle. This may be reduced to $550 by paying an additional fee for drivers 25 years of age and over.

This collision damage waiver (CDW) is optional. Hirers are reminded that overhead, interior, underbody, single vehicle damage, windscreen & tyre, hail and water damage or loss caused to any part of the pantec or box section, damage or loss to the tailgate lifter, ramps and associated equipment during usage of those items, damage or loss to the vehicle or third party property caused by you failing to secure properly any load or equipment, damage or loss caused to the vehicle or third party property by loading or unloading to or from the vehicle, however caused is always at the hirers risk. Please note that insurance is void if driven on unsealed roads.

Premium Protection Package

In addition to the Collision Damage Liability (CDL) Package available, renters over the age of 25 (Trucks not included) also have the option of taking out the Premium Protection Package (PPL), which will in turn reduce your Single Vehicle Damage Accident damage and provide total peace of mind for as little as an additional $8.80 per day, aligning your Multi and Single Vehicle Liability which will reduce your financial responsibility for accident damage to $330.00 plus administrative costs listed below.

This offer is not available to commercial vehicles.

Hirers are advised that all overhead, undercarriage, water, abuse, hail damage, negligence, windscreen and tyre damage - however caused - is at the hirer's risk and is not covered by Liability Damage Waiver (CDW ).

Please note that insurance is void if the rental car or vehicle is driven on unsealed roads.

Exclusions to CDL & PPP

This offer is not available to commercial vehicles.

Hirers are advised that all overhead, undercarriage, water, hail damage, abuse, negligence, however caused - is at the hirer's risk and is not covered by Liability Damage Waiver (LDW or PPP).

Please note that insurance is void if the rental car or vehicle is driven on unsealed roads

Collision Damage Liability (For drivers between 21-24 years of age):

All vehicles are insured. The hirer is given the benefit of this coverage subject to the conditions of hire. There is a collision damage liability (CDL) of $2750.00 with the standard rates in an accident with another vehicle. This may be reduced to $1500.00 by paying an additional $22.00 per day (1-6 Days), $16.50 per day (7-30 Days) OR $11.00 per day (30 Days Plus). This collision damage waiver (CDW) is optional. Hirers are reminded that overhead, interior, underbody, single vehicle damage, windscreen & tyre damage however caused is always at the hirers risk. Please note that insurance is void if driven on unsealed roads.

The following are not covered by the waiver:

• Single Vehicle Damage
• Damage or loss caused to any part of the pantec or box section. (Trucks)
• Damage or loss to the tailgate lifter, ramps and associated equipment during usage of those items (Trucks)
• Hail
• Water Damage
• Damage or loss to the vehicle or third party property caused by you failing to secure properly any load or equipment. (Trucks)
• Damage or loss caused to the vehicle or third party property by loading or unloading to or from the vehicle. (Trucks)

Administration Charges:

$220.00 admin fee is charged in addition to the Single Vehicle Damage Liability

$220.00 admin fee is charged in addition to the Multi Vehicle Damage Liability

$99.00 admin fee is charged in addition to any traffic infringements incurred by the hirer during the rental period

Additional Driver:

Additional drivers are protected if nominated for a one off fee per driver.

Child Restraints:

Booster seats, baby seats or capsules if available are $5 per day or a maximum of $30 per rental, each.

Rental Duration:

Rental day period is 24 hours, extra hours are 1/3 daily rate until daily rate is reached. Kilometre per day of travel allowance is extended at 1/3 of daily allocation per hour until daily allocation is reached.

Refunds:

There are no refunds for early returns. Any change of plans including requests to extend must be notified to our office

Fuel:

Your vehicle will be supplied with a full tank of fuel. We ask you to refill the tank on return; otherwise a penalty charge for refue1ling will be made. This cost is $2.20 per litre with a minimum charge of $30.00.

Breakdown:

All vehicles are covered by RACV 24-hour roadside assistance.

Street Directory:

Available upon request. Fees may be applicable.

Alpha Car Hire Pty Ltd reserves the right to charge a minimum cancellation fee of $50 if 7 or more days notice is provided prior to the day of collection. It is at Alpha Car Hire Pty Ltd’s discretion to charge up to 50% of the rental cost if less than 7 days notice is given.